「Great hotel. Had a nice upgrade. The room had a comfy bed and was very clean. There was an ac unit in the bedroom which helped cool the room down. The only thing was the shower pressure was very low and cut out a couple of times. 」
「I loved this hotel and felt very special. The only thing I would look to improve would be the bathrooms. Whilst I understand the need to keep the regency suite as a 60 year old I found it a little unsafe getting in and out of the bath to have a shower without a bath mat or firm footing beneath me. 」
「Stayed in Chester for the weekend to watch our children take part in the marathon. Hotel is in a great location right next to a lovely park & near all the shops and sights. Bed was so comfy and the shower was amazing! They catered well for gluten free at breakfast although a gf sausage would have been nice (they are so readily available these days) The bacon etc was "help yourself" but people were using the same tongues to pick them out as the hash browns which weren't gf. Please be mindful of...
「Upon arrival the staff couldn’t have been more welcoming.
Having previously stayed at this hotel we knew to expect a lovely stay, yet it was even better than before.
Great proximity to restaurants and shopping. 」
「Clean and tidy overall.
Staff are attentive and professional.
However, rooms facing the carpark were noisy overnight. I need asking for changing my room to the other side of the hotel.」
「quite noizy for the room located on the road side, even after close the window. Luckily the staff in the frant desk was very kind to exchange our room close to the less noizy corner. Otherwise this is a very good choice hotel in terms of CP value. 」
「Lovely canal view room.
Excellent facilities and very clean.
The only downside is the buffet breakfast, due to limited choice and the toast being pre made so is sat there going cold.」
「Staff and management very good and wait staff polite and had a lovely manner. Breskfast good.
Shower head in room needs some attention as appears to have build up of dirt or something on it. 」
「Right in the centre of town.
Very friendly, helpful staff.
We were very early for our check in, facilities provided to get changed and the stored out bags.
Breakfast was very good.
Room was a good size and clean. 」
「I wish I have chance to visit the hotel but I didn't due to booking mistake.
The Hotels.com and hotel staff are helping me for the cancellation refund and I hope to have further progress since there is not much new so far.」