I loved the high standard of the hotel. Its in a superb area with great views of the racecourse.
I would have preferred a buffet style , self service breakfast but otherwise, a lovely break
Nicola
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Tamary
2025 年 8 月 7 日
喜歡:整潔度
Loved the room very spacious and beautiful well put out bathroom
Tamary
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Timothy
情侶出遊
2025 年 8 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, rooms was nice and large. Only issue is the mattress which felt like it had seen better days. Very spongy and if you staying with someone, the lighter person will roll to the middle. Otherwise all great.
Timothy
於 2025 年 8 月住了 1 晚
6/10 一般般
Holley
情侶出遊
2025 年 8 月 4 日
不喜歡:員工素質和設施服務
My second and last stay at this property. Both times when paying for breakfast and upon asking for a second cup of coffee we were not spoken to again. We waited almost 40 min for the coffee. When we decided to walk out (just like our first visit) we said cancel it. I asked if we weren’t allowed a second cup since it happened twice and other reviews mentioned the same. The reason….the staff were busy cooking. Sorry. It’s just a cup of Coffee and a small thing to offer to keep customers wanting to return. I’ll be using hotels within town from now on. Too expensive for lack of care and attention offered
Holley
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Denise
2025 年 8 月 2 日
.
Denise
於 2025 年 7 月住了 1 晚
10/10 有夠讚
sheralyn,Wolverhampton
商務旅客
2025 年 7 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff are really friendly, rooms are great and location is perfect.
sheralyn
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Eric
2025 年 7 月 29 日
Nice tidy clean room
Warm welcome
Very good breakfast
Ideally situated for town centre
Eric
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Louise
2025 年 7 月 27 日
喜歡:員工素質、設施服務和住宿環境和硬體
Fabulous two night stay lovely friendly staff very obligingly great breakfast.Great hotel for the races
Louise
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Thomas
情侶出遊
2025 年 7 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel, nice views of race course, clean and decent quality room, big comfy bed, food of good standard, parking facilities though these were quite limited
Thomas
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Laura
情侶出遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
An excellent stay at this fabulous hotel. The lovely man in reception upgraded us to a huge room overlooking the racecourse. The room was great and the bed was ginormous! The only issue was the bathroom door handle was dodgy and I was scared of breaking it further. Other than that though we couldn’t fault the stay. Wished we’d ventured up to the rooftop bar earlier as it was beautiful in the evening sun. Cocktails were lovely and on 2 for £16 plus we were given £5 vouchers each for opting out of housekeeping! We parked on the Little Roodee carpark just down the road which was £9 a day and walked into the centre which was a five minute walk. All round excellent stay and we will certainly be back!
Laura
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jack
情侶出遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pleasant & easy stay. Comfortable room.
Jack
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Hope
團體旅遊, 家庭旅遊
2025 年 7 月 24 日
不喜歡:整潔度和員工素質
Poor cleanliness within the room - some area very dusty, rips/burns in bedding and room needs some TLC (bit worn). Breakfast took over an hour - disorganised, underwhelming and not informed of delays.
Raised a complaint with the issues - no response from anyone - followed up by phone - still no response. Offered a refund and not granted what was offered!
Should be a standard part of customer service to acknowledge and reply
Can stay in better hotels for less vs £200 we were charged!
Hope
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Sarah
2025 年 7 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
Sarah
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Tanya
2025 年 7 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Tanya
於 2025 年 7 月住了 1 晚
6/10 一般般
Gary
情侶出遊
2025 年 7 月 19 日
喜歡:整潔度
Was told breakfast was at 7am till 10am
However at weekends it’s 8am and messed our plans hence did not have breakfast,
£20 cost for parking??? It use to be free as part of the stay hence this needs to be considered when booking with price comparison Abode is copying airports etc, customers will vote with their feet and stay elsewhere,
The extract fan needs to be checked in the bathroom not sure it is working
Poor shower positioning & flow
Lighting level needs to be increased
Gary
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Charlotte
2025 年 7 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Charlotte
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Simon,Surrey
2025 年 7 月 17 日
喜歡:員工素質
Simon
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Anne
團體旅遊
2025 年 7 月 17 日
喜歡:員工素質、設施服務和住宿環境和硬體
Hard to find anything to complain about it was all very good we would recommend it.
Anne
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Neil
情侶出遊
2025 年 7 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
Our third stay at abode Chester and have to say there was a change in the quality of service from the reception staff and the breakfast staff from our previous last two stays! As we have done before once settled in room called reception and asked for some ice to be sent up to the room, but this time we were told we had to call the bar on level 5. Day one breakfast was excellent. The second day was not good at all. The waitress delivered the drinks with no milk and by the time we got it the drinks were cold. The food order was wrong asked for no mushroom and fried egg cooked on both sides. Came with mushroom and egg was snotty.the breakfast was returned and even after requesting no mushroom for the second time it returned with the mushroom. She also slammed everything down on the table! It was as if she did not want to be there and her top had a big stain down it. The bar staff were excellent. We eat out both nights on our return the receptionist had her head in her hands as if she was asleep! Been a big change in staff not good.
Neil
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Patrick
情侶出遊
2025 年 7 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Brilliant
Patrick
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Cerian
商務旅客
2025 年 7 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was amazing with great views. Room was nice but a bit tired around the edges and TV didn't work. Overall it was great value for what we paid and I would happily stay again.