Find hotels near The Mall of San Juan, San Juan from NT$4,355

"The best place to stay during overnight or red eye"

"We were married here 22 years ago and it just as lovely as then."

"The shower head was broken in room 304 and the bathroom near the front check in desk needed to be refilled with paper towels. Other than that, the hostel experience here was five star. The overall atmosphere was very welcoming and friendly. I felt at home, especially because the staff members were very responsive to me. I had a lot of questions since it was my first time staying at this location. I was very anxious about crossing that bridge to get food for myself. Kiyah checked me in and told me where to get food. Shrivina washed my laundry and helped me check out. Our conversations during those interactions were so positive that it inspired me to take pictures to post on my social media pages. I’m hoping that I can inspire people to stay at your place so they can experience all the wonderful thing you have to offer. "

"There is a charge for a resort fee but there is no resort at this location. The hotel has a swimming pool but that is it. There is no lounge, no restaurant and no entertainment at night. Also, you have to check your charges on the final hotel bill. I am currently trying to get a credit for about $450 additional dollars on my bill for what I do not know. I have called the hotel several times for an explanation and to date I have received nothing. The room charge is about $550 per night and then there is the daily resort charge of $45 per night making the hotel just under $600 nightly. For a Hyatt Hotel this one falls short on quality and integrity"

"The staff is just great, we were spoken in french at the check in. The room was clean, bed very comfortable and shower with a perfect pitch. The pool area was very clean, the water was very clear and soft. Quiet environment. Air plane noise much more less than St-Marteen beach. The night staff called a cab for us and arrived withing 10 minutes. Staff is accommodating when you arrive early with your luggages. Walking distance to the beach and restaurants. "

"Everything is very clean. Every staff member encountered was friendly and helpful. Walking distance to a terrific grocery store. "

"It was exactly what we needed for our first night in PR! Staff were wonderful!"

"We stayed a week and had a wonderful experience. The hotel is located near everything you need and the beach view was memorable. The shower! The shower! The shower! We have been trying to figure out how to make our shower at home, like the hotel shower."

"Not very clean and bathroom faucet was not installed correctly, but did offer a kitchenette and laundry, but we did not use either. Much of the furniture was worn /damaged and we had to ask for bedding for the sofa bed."