Teuku Umar Vacations from NT$22,446

The property and the workers are amazing.

Privacy in a large 400m2 green walled garden villa with pool. Quiet. The twice daily room clean conducted whilst you were dining was above and beyond many very expensive properties we have stayed in. Staff were very friendly and nothing was too much trouble. Restaurant was good with an Indonesian menu. This property is away from the beach area and restaurants but they do provide transport free of charge to get you there and back. For a restful experience we highly recommend it.

Love the small boutique hotel vibe, think 12 suites (which stayed in one) and 12 villas. The suite is spacious and has all you need including dark rooms at night and good air conditioning. Pool was great, sun majority of the day and it was very peaceful. The Vietnamese restaurant attached Hanoi was delicious got food from there perhaps too often!

We absolutely loved the villas here. We were on our honeymoon, and when we arrived the bath was poured and filled with salts and petals, swan towels with petals and flowers decorated the bed, and there were candles in the bathroom. What a lovely arrival! Having the private pool is a decadence we are now addicted to; the pool area was amazing with a huge cabana and outdoor shower and toilet. The beds are very comfortable and the housekeeping staff keep the place immaculate, cleaning twice a day if you desire it. The butler is available 24/7 and offers free drop offs/pick up from the Sanur area - fabulous! All the staff are soooo friendly and welcoming, and the food is devine! Breakfasts are to die for which a huge range of food available, and the chef accommodated allergy requirements with ease. We totally recommend this property. If you can, book the private cooking class with Gusti - it's well worth it!

Waited 2 hours for the check in as room not ready. We only get the room at 5pm. Waited in arrival lounge but they didn’t have much left offer food and didn’t top up the cup for the drink. Check out also confusing as they’re about to charge extra when I have left the hotel. The hotel apologies for late check in and gave us free dinner for our group as we had 4 rooms booked with Expedia and other travel agent. It’s a nice gesture but pls improve the communication between staff at front desk. They kept giving wrong information. Love the private pool in the Meru site but the breakfast is a bit boring after 3 nights stay. The area are superb which easy walk to the shopping centre and restaurants by the beach.