安肯巴奢華飯店，旅行前必看！

"水上樂園的滑水梯很刺激，它的水池水深110cm, 適合高過130cm的人玩. 有多個不同水深的水池。也有沙灘池，記得帶沙灘玩具。酒店有三間商店，有小童遊戲機，Advanture zone 是大型室内遊樂園，酒店客人MY25, 要着長袖衫褲及襪，戓可以在現場買。"

"慕名而來的，但是實際體驗覺得完全不行。而且我們遇到的不佳體驗，已有私底下先致信給旅館，但未得到任何回應，只好來這邊反應，希望能得到重視。 缺點： 1.行李遺失與旅館的處理方式： 我們一家四口於入住時間前，先前往櫃檯寄放行李共四件，但是入住進房時，只有三件行李在房間，其中一件服務員說意外被載到別館，而且我的藥物就放在那件行李裡面，當初旅館承諾半小時就會交還，當時時間大概是下午三點，但是到了下午四點半左右，仍未拿到遺失的行李，去櫃檯詢問也說再半小時就會送過來，然而到了下午五點，仍未收到遺失的行李，於是再次詢問，仍告知要再半小時因為塞車的關係，可能櫃檯人員被我們問到不耐煩了，臉色讓人感覺很難看，直到六點左右，才收到遺失的行李，事後也未收到旅館方的任何一句抱歉。 2.硬體與舒適程度： a.要去二樓的旋轉樓梯非常的陡峭跟小，要邊走邊搬運大行李真的很危險。 b.兩間房的冷氣出風口，都剛好吹到頭，半夜被冷醒了好幾次。 c.房間缺乏充電孔，若是商務人士要用電腦，需先拔掉檯燈或冰箱的電線，才有充電孔可以用。 單純硬體的不適我可以忍耐，也不會想來寫負評，但是服務態度不佳與事後的處理方式，讓我感到很失望。 優點： 1.結婚週年有額外準備驚喜。 2.旁邊自營的酒吧不錯，餐點價格也合理。 3.早餐算是精緻、豐盛。 "

"Everything is nice only that I lost 2 bags of white pepper there and couldn’t find back"

"I was recommended by my husband who visited this hotel a few times when he was a kid. He told me that the breakfast buffet, swimming pool and beach are hard to miss. Finally we can visit Penang and stay in this hotel and indeed it remains true today! The Javana lounge allows us to relax and enjoy a few glasses of cocktails (with some board games ready for us to enjoy.) Additional bonus is the spa service in late afternoon! We shall choose Parkroyal Hotel again when we visit Penang in the near future!"

"All the staffs are nice and helpful,the hotel located in the centre of the town,very convenient."

"The room air condition was noisy which distracted my sleep. Also the steam room was not working."

"Always nice service, relaxing breakfast with breezing seaview. I must come again in my next visit in Penang!"