特爾投奢華飯店，旅行前必看！

「Nettes Personal, große Zimmer immer wieder gut 👍😊」

「飯店乾淨整潔明亮，員工素質非常棒，早餐算在歐洲非常得好」

「I had a wonderful stay with my colleagues in a spacious room with a big bathroom, which was perfect for our needs. The family room layout with two separate rooms and a connecting door was convenient, though we were limited to one king bed and twin beds. However, I was a bit disappointed with the sauna and swimming pool—they're quite small, making it difficult to swim. Overall, it was a nice stay, but those amenities could definitely use some improvement.」

「住宿四天，第一天因為接駁車沒有聯繫妥當，結果飯店沒有派接駁車來接，聯繫計程車也沒有來，讓我們和另一個科隆來的德國人在雪夜裡走二公里。儘管事前沒有聯繫妥當(坐火車從丹麥到柏林，哪裡會知道火車站到機場需要多久時間?我請櫃檯人員預估，但他說他不知道)我一到火車站立即打電話，到了捷運站再次打電話，但是櫃台人員卻都置之不理，當我們風塵僕僕到了旅館，問他為什麼不來接我們，(他應該是擔心被主管罵)一直說他有給我計程車電話，但計程車根本拒載。隔天預定接駁車時，還被他(晚班人員)酸說[希望你不要遲到]，第三天，甚至忘了幫我安排早上接駁到捷運的車子。 但是白天值班的櫃台人員十分親切，儘管他們的英文不如晚班人員流利，卻讓人感到舒服。 交通真的很不方便，尤其是雪夜裡要等待接駁車來接駁，真的令人冷到四肢發顫。捷運站裡也沒有遮蔽的空間可讓旅客覺得暖和些。 除了有一天馬桶沒有刷乾淨之外，旅館的設備很新穎，備品也很齊全。鄰近飛機場的噪音聽得很清楚，不過不至於影響睡眠。如果是特價，很值得一住。」

「什麼設施都有SPA, 泳池, 腳踏車和健身房。 而且價格合理。 工作人員都非常和善及專業。 」

「本来离市区就够远的了，还什么都收费，早餐收费，停车收费，租个自行车都收费。对得起四星么？乱！除了酒店住客还有培训的，晚上大堂和大门口乱哄哄的，跟酒吧似的。前台服务极差！」

「The staff is absolutely friendly, helpful and attentive, I had a parcel to the Hotel while I stay and the staff helped me to follow up. Hotel location is close to bakery, restaurant and shopping mall and you can find grocery there. The hotel location is just 5 mins (max) next to famous painting on East Side Gallery. Easy to find. I would like to say thanks for everything in this hotel.🙏」

「Bon accueil, très bonne situation 」