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塔爾波貝斯特韋斯特蘇爾住宿普拉斯飯店的評分

2.5 out of 5
塔爾波貝斯特韋斯特蘇爾住宿普拉斯飯店
102 Market Centre Drive, Tarboro, NC

評論

6.8
10 分，有夠讚；344 則評論中有 80 則" "
8 分，不錯哦；344 則評論中有 103 則" "
6 分，一般般；344 則評論中有 62 則" "
4 分，不太好；344 則評論中有 52 則" "
2 分，很糟糕；344 則評論中有 47 則" "

7.0/10

整潔度

7.8/10

員工素質

6.2/10

設施服務

6.6/10

住宿環境和硬體

7.0/10

環保程度

評論

8/10 不錯哦

Jenna

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Nicole

情侶出遊
The room was very spacious neat and clean. I just wish we were able to watch more channels in the tv. There was only only channel for us to watch.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Tracy

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The staff were very helpful and friendly. The bathroom was dirty. There was dirt and hair o. The floor and a dirty wash cloth on the shower head.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Christina

於 2024 年 4 月住了 1 晚

6/10 一般般

Greg

喜歡：員工素質
於 2024 年 4 月住了 1 晚

6/10 一般般

Suzanne

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The room seemed clean and in order. Person who checked me in was nice. Property facilities have some wear and tear. But it was fine for what I needed.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Clinton

於 2024 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Place to stop
Room was clean and comfortable. Location was close and convenient for shopping and other needs.
於 2024 年 1 月住了 8 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡：員工素質和客房舒適度
Better quality control needed.
The first room had a few dead bugs, small wood chips, and leaves under the sheets on the mattress. The second room had a cleaner bed but had a good bit of debris on the air unit and something brown smeared on the wall next to the door when you came in.
於 2024 年 1 月住了 3 晚

2/10 很糟糕

Jacqueline

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
nasty
於 2023 年 12 月住了 2 晚
GM 於 2024年1月10日回覆
Thanks for your Response Jacqueline. If you would have provided us with detailed explanation of your issue it would have helped usl

2/10 很糟糕

Thomas

商務旅客
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Absolutely DISGUSTING!!! VOMIT EVERYWHERE!!
We got 2 rooms and both of them had dried vomit all over the walls and other parts of the room. Bug guts smashed on the wall, floors that look like they've never been cleaned, the smell of mildew throughout the hotel. There are also poop smeared on the headboard. We immediately left. On the way out there was fresh puke in front of the elevators! Why is everyone throwing up in this hotel??!! When we asked the front desk for a refund, they told us no because we went through a 3rd party app (hotels.com). I have yet to hear anything back from hotels.com about our refund. I would recommend driving 30 minutes to Greenville for a nicer hotel, there arent any im Tarboro that are fit to house people.
Fresh vomit on the floor
Dried poop on the headboard
Smashed bugs on the wall
Dried puke on the wall
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Iseeulooking

喜歡：整潔度、員工素質和住宿環境和硬體
Close to food and shopping
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Kurt

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Ashley

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Gary

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Everyone was helpful and the place is clean
於 2023 年 10 月住了 1 晚

6/10 一般般

Delores

親子旅遊
喜歡：設施服務
Customer service
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Carl

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
GM 於 2023年10月6日回覆
Dear Sir or Mam,Thank you for your response, it means lot to us. Please come back soon and visit us again.RegardsSure Staff

2/10 很糟糕

Shardel

家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was the nastiest hotel room I’ve ever seen. There was dirt and hair in the shower. The sheets had dirt on them where you could wipe it off if you touched it. There was hair on the floor. The room smelled of mildew. I immediately asked for a refund and left. I would never return to this filthy property
於 2023 年 9 月住了 1 晚
GM 於 2023年9月4日回覆
Thank you for your response. We cxl. your room and within 1/2 hour we rented the same room to another guest and they ended up staying for three nights. Thank you for not staying with us, it helped us selling the same room 2 additional nights. Have a good day.

4/10 不太好

Diane

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
What it that smell
My husband and i only stayed one night .it was our family reunion we arrived later then we wanted to. checked in with no problem staff was friendly. We got to the room and it smelled like mildew i thought maybe the air conditioner was not on long enough but we had to run out to get to the reunion. When it was over with was late i called to ask for 2 more rooms to help out other family members and they accommodated my family last minute it was late.when we got to our room ot still smelled like mildew. And there was a dampness on the room i did some cleaning and spraying and it seemed a little better but in the middle of the of the night a slug was on the wall i woke my husband he killed it and checked out at 6am. I told the man at the desk and said he was going to check it.but he didnt say anything to me. My family said their stay was ok.so maybe it was just that room but i hate it.it is close to our family and its in a good location to everything. The breakfast was good but i like to sleep more then i like to eat.
於 2023 年 8 月住了 1 晚

6/10 一般般

Mark

商務旅客
於 2023 年 8 月住了 1 晚

4/10 不太好

Ashley

於 2023 年 7 月住了 1 晚

8/10 不錯哦

Tiffany

商務旅客, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
2nd time staying here. Would recommend to others.
於 2023 年 7 月住了 1 晚

6/10 一般般

Marcia

喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
於 2023 年 7 月住了 1 晚

6/10 一般般

Elaine

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
Extremely disappointed with breakfast offerings and coffee
於 2023 年 5 月住了 1 晚

6/10 一般般

Nick

於 2023 年 5 月住了 1 晚

10/10 有夠讚

calvin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay!!!!
於 2023 年 4 月住了 2 晚

4/10 不太好

Topher

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
於 2023 年 3 月住了 1 晚
GM 於 2023年4月4日回覆
Dear Topher Can we know the full name of yours and what was the problem since you given us this rating.Sincerely GM

4/10 不太好

Heather

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
We didn’t have hot water in our shower, and my husband got sick so we left a day early and the manager refused to refund us for that day.
於 2023 年 3 月住了 4 晚
GM 於 2023年3月17日回覆
Heather,THanks for your response. Please call up the hotel and we will like to hear you.

10/10 有夠讚

Mitchell

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
great property. No problems.
於 2023 年 2 月住了 1 晚

8/10 不錯哦

Clement

於 2023 年 2 月住了 1 晚

6/10 一般般

Kamal

不喜歡：整潔度、設施服務和住宿環境和硬體
Location close to shopping area and highway however the room smelled and the bathtub was filthy we had to wash it before taking a shower. TV service kept disconnecting and interrupting. Front desk staff was helpful
於 2023 年 1 月住了 2 晚

6/10 一般般

Victorey

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Front desk was helpful but no cleaning was done to my room
於 2023 年 1 月住了 4 晚

10/10 有夠讚

Cynthia

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 1 晚

10/10 有夠讚

john carter

情侶出遊
喜歡：整潔度和員工素質
I think the bath tub requires a little more attention

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 11 月住了 1 晚

6/10 一般般

Judi

於 2022 年 10 月住了 1 晚

10/10 有夠讚

Gary

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Enjoyed the stay
The staff is top notch from the manager, all the front desk personnel regardless of the time of day and the gentleman that runs the breakfast. I stayed 14 days so I saw all the employees.
於 2022 年 9 月住了 10 晚

8/10 不錯哦

Justin

於 2022 年 9 月住了 2 晚

10/10 有夠讚

Sophonie

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stay was great, customer service is great!!
於 2022 年 9 月住了 3 晚

2/10 很糟糕

Victoria

團體旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Not a Good Place to Stay
This hotel was just terrible. Rooms wasn’t cleaned at 230 when I arrived. I had to reclean tub and TV would not turn off all nite. Breakfast was just as bad. Most of the equipment wasn’t working.
於 2022 年 9 月住了 1 晚
GM 於 2022年9月21日回覆
Dear VictoriaThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 2528240700.Sincerely,55032 PropertyGeneral ManagerSureStay Plus Hotel by Best Western Tarboro

10/10 有夠讚

jerome

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The professional service and cleanliness.
於 2022 年 9 月住了 2 晚

6/10 一般般

Mary

於 2022 年 9 月住了 1 晚

6/10 一般般

John

寵物同遊, 家庭旅遊
喜歡：員工素質
不喜歡：設施服務
No breakfast or swimming pool ac was bad
於 2022 年 8 月住了 3 晚
SJ 於 2022年8月22日回覆
Dear JohnThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 2528240700.Sincerely,GM55032 PropertyGeneral ManagerSureStay Plus Hotel by Best Western Tarboro

2/10 很糟糕

Jeffery

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
於 2022 年 8 月住了 1 晚

2/10 很糟糕

Matthew

於 2022 年 8 月住了 1 晚

2/10 很糟糕

Cheryl

情侶出遊, 團體旅遊, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We checked in to a room that smelled. The bathroom tub had a ring around it, the air conditioning leak water on the floor. The website said the pool would be opened, it wasn’t. They was suppose to have bagged breakfast due to Covid. That wasn’t done. A car was vandalized in the lot, I watched my car all night hoping that wouldn’t happen to mine. The rooms need updates. No use of complaining. I’m sure they know about those rooms and all the defaults. I spayed and cleaned the shower myself.
於 2022 年 7 月住了 2 晚
GM 於 2022年8月2日回覆
Dear Guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 2528240700. Sincerely, GM 55032 Property General Manager SureStay Plus Hotel by Best Western Tarboro

8/10 不錯哦

Donald

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
this was just a place to spend the night with a dog in tow.... but we liked the clean room, with its vinyl flooring.... easier to clean up dog food spills, and smells soooo much nicer. We liked that we were put on the bottom floor, near the exit, so our dog could come and go easily.... made us all more comfortable. The lady on the desk when we arrived was sooo nice.... loved comparing our animal stories! Only negative really is that after we left, we got a call on our cel phone asking if we had paid the dog fee (which we had, in cash... but neglected to get a receipt)..... we always got a pet receipt thereafter on our trip.
於 2022 年 5 月住了 1 晚

10/10 有夠讚

Diane

寵物同遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very impressed with cleanliness, staff very friendly and pet friendly.
於 2022 年 5 月住了 1 晚

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Awful Place!
Horrible marijuana smell throughout. Loud, party crowd all night long. Not very clean. Bed not comfortable. Will NOT stay again or recommend to anyone!
於 2022 年 4 月住了 1 晚
ABCD 於 2022年5月7日回覆
Thank You for your Response. Let us know if there is a solution for this smokers to stop in any hotel. Book your room directly with the hotel instead using 3rd party.

8/10 不錯哦

Allison

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient for why i was there. Bojangles next door.
於 2022 年 4 月住了 1 晚