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羅馬飯店的評分

4 out of 5
羅馬飯店
Via Roma 66, Syracuse, SR

評論

9.4

好極了

10 分，有夠讚；552 則評論中有 393 則" "
8 分，不錯哦；552 則評論中有 126 則" "
6 分，一般般；552 則評論中有 26 則" "
4 分，不太好；552 則評論中有 4 則" "
2 分，很糟糕；552 則評論中有 3 則" "

9.6/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Mingming

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Richard

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location and beautiful room
於 2024 年 5 月住了 2 晚
MZ 於 2024年5月14日回覆
Dear Richard, we thank you for your review and we hope to have you again as our guest.The Management

10/10 有夠讚

Neil

喜歡：整潔度、員工素質和住宿環境和硬體
I loved everything about this property! Everything was perfect. The hotel is beautiful as are the rooms. The staff couldn't be more gracious. We truly enjoyed our stay and would happily stay again.
於 2023 年 10 月住了 3 晚
MZ 於 2023年11月5日回覆
Dear Nail, we read with great pleasure that you enjoyed your stay in our hotel and thank you on behalf of all the staff for the nice compliment you made to everyone. It will be a pleasure to have you as a guest again. See you soon.The Management

8/10 不錯哦

Edward，Voorhees

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is perfectly clean with beautiful furnishings, flooring, et cetera. There is no lift which is a major negative. The location is perfect practically attached to the duomo and on the main square. The breakfast buffet was one of the smaller ones I've seen in Italy or Sicily. The staff was helpful and friendly enough perhaps a little bit aloof. My classic room had no view and I looked into a tiny unkept courtyard, although there was a banana tree out there. The AC fan had an annoying sound like there was a wind storm going on outside. So a clean beautiful building and rooms but I found it a little sterile and the negatives of no lift and light breakfast would cause me to choose a different place next time. As for the view, other rooms had balconies on the Piazza so that would be good, but my room felt too isolated and was at the top of 3 flights of stairs straight up, then you had to walk down a few additional stairs to reach the door. This is just my honest report of the plusses and minuses.
於 2023 年 10 月住了 2 晚
MZ 於 2023年11月2日回覆
Dear Edward, thank you for expressing your opinion. The hotel, as you may have understood, is made up of 2 historic buildings and this means that one side of the hotel cannot be equipped with an elevator but has access to the rooms only by stairs. But this is a characteristic of the palace and identifies its historicity. For the rest, we will take into account your suggestions that will help us to improve the services we offer. We look forward to having you as a guest again.The Management

8/10 不錯哦

orla

情侶出遊
喜歡：員工素質和住宿環境和硬體
great location , excellent staff. rooms are very loud, can hear everything on the street below and in the hallways. beds and pillows very stiff and uncomfortable. no water for guests in the room.
於 2023 年 10 月住了 1 晚
MZ 於 2023年11月1日回覆
Dear Orla, the location in the center of Ortigia certainly suffers from daily noise, but we appreciate and take into account your opinion to improve our services.The Management

10/10 有夠讚

Wayne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
What's not to like?
Super helpful staff, comfortable and clean room, nice restaurant. Good location. What's not to like?
於 2023 年 10 月住了 3 晚
MZ 於 2023年10月31日回覆
Dear Wayne, thank you for your kind words about our staff and the hotel. It's a pleasure to read that we have met your expectations. It would be a pleasure to have you as a guest again.

10/10 有夠讚

George

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely hotel, excellent staff, very clean, fantastic location.
於 2023 年 10 月住了 3 晚
MZ 於 2023年10月30日回覆
Dear George, thank you for appreciating the work of our staff and the services offered in our hotel. It would be a pleasure to have you as a guest again.The Management

10/10 有夠讚

Stephanie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place. Wonderful staff
於 2023 年 10 月住了 2 晚
MZ 於 2023年10月24日回覆
Dear Stephanie,Thank you very much for your review, with special mention to our staff. We hope you can return to Siracusa soon, it would be an immense pleasure for us to have you back as our Guest.Kind regards

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely hotel
於 2023 年 10 月住了 1 晚
MZ 於 2023年10月24日回覆
Dear Guest,thanks for sharing your experience!We look forward to hosting you again at Hotel Roma.Best regards

10/10 有夠讚

David，Pittsburgh

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful property in an amazing location, the best in Ortigia!
於 2023 年 10 月住了 3 晚
MZ 於 2023年10月24日回覆
Dear Mr David,thank you for the wonderfull words.We are happy that you enjoyed your stay and hope to welcome you again soon.Kind regards The Management

6/10 一般般

Nina

喜歡：整潔度、住宿環境和硬體和客房舒適度
Great location- very difficult to access.
Hotel Roma is very difficult to find, but it’s in a great location in the city. The only way to visit with a car is really to use their valet service which is 30 Euros per day. The rooms are small for the cost, but clean and comfortable. The staff is friendly, but slow to respond to requests (safe malfunctioned in room, bath towels were not left after cleaning). breakfast was excellent, but it’s difficult to get service for coffee (yes, multiple America cups) on the patio. The dinner menu is very limited, and unless you plan to order dinner, expect some push back for having a drink on the patio, regardless of the time. Dinner menu is quite limited, but there are so many other options that it’s not an issue.
於 2023 年 10 月住了 3 晚
MZ 於 2023年10月12日回覆
Dear Nina, a hotel like ours located in the historic center of Syracuse, certainly has some difficulty to reach it, but it is precisely the location that leaves our guests speechless, since the hotel is attached to the Cathedral of Syracuse. Thank you for expressing your opinion and we take your words into account to improve our services. We hope to have you again as a guest.The Management

10/10 有夠讚

sue

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff went above and beyond. Parking - valet for 30 euros a day, which was a great price considering. Very hard to drive to hotel through tiny streets and Google Maps lead us astray. Staff packed us a breakfast for our early departure. Comfy room and bed.
於 2023 年 10 月住了 1 晚
MZ 於 2023年10月12日回覆
Dear Sue, Thank you for expressing a positive opinion about our hotel. Surely we try to provide you with all the services that can make your stay in Ortigia better. We would be happy to have you as a guest again.The Management

10/10 有夠讚

Carolyn

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was the most beautiful hotel we have stayed in. The staff were outstanding
於 2023 年 9 月住了 3 晚
MZ 於 2023年10月11日回覆
Dear Carolyn we are happy to read that our staff was exceptional and that your stay at the hotel was pleasant, surely it will be one more reason to have you again as our guest.The Management

10/10 有夠讚

Vivian

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Hotel Roma is a very comfortable hotel in the heart of Ortigia. It’s a perfect base for walking around the old town. Great breakfasts and a lovely outside patio. The staff are very helpful.
於 2023 年 10 月住了 2 晚
MZ 於 2023年10月9日回覆
Dear Vivian, thank you for your review. We are glad that your stay at the hotel was pleasant and that our staff was helpful. We hope to have you again as a guest.The Management

10/10 有夠讚

James，Redmond

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel in excellent location. Staff were extremely helpful and friendly.
於 2023 年 10 月住了 4 晚
M 於 2023年10月7日回覆
Dear james, we read with pleasure that you appreciated our hotel and especially the friendliness of our staff. We are happy to have contributed positively to your stay in Syracuse and it would be our pleasure to have you again as a guest.The Menagement

10/10 有夠讚

Stu

A beautiful thoroughly modernized hotel in an older structure at the heart of Ortigia, steps away from the Piazza del Duomo. No more than 10 minutes walk to anywhere on the historic end of the island, and mostly closer. We had a 3rd floor east-facing room with a view over the rooftops of bits of the nearby ocean; sunrise photos of the roofs and skyline were great, albeit with a talker building blocking the sun for a bit until it rose higher. Top floor - 4 would have a better view but probably still blocked.
於 2023 年 10 月住了 1 晚
MZ 於 2023年10月4日回覆
Dear Stu, your description makes beautiful the image that our hotel has left you and we are very happy that your stay was characterized by a beautiful scenery that our hotel offers. We hope to have you again as a guest.The Mangement

10/10 有夠讚

Larry

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A perfect location for a stay in the old town.
於 2023 年 9 月住了 2 晚
MZ 於 2023年10月2日回覆
Dear Larry, we are pleased to read that you appreciated our hotel and especially its location that helps us to make your stay pleasant. We hope to have you again as a guest.The Management

10/10 有夠讚

Markus

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful hotel in Ortigi
Wonderful hotel right in the centre Ortigia in Siracusa. Staff a bit overwhelmed.
於 2023 年 9 月住了 1 晚
MZ 於 2023年10月2日回覆
Dear Markus, thank you for your review and we hope to have you again as our guest.The Management

10/10 有夠讚

eric，Toronto

喜歡：整潔度、員工素質和住宿環境和硬體
Front desk attendant was excellent. Helped us with our vehicle and luggage. Welcoming and attentive. Sorry I did not get his name. Hotel is in the heart of Ortigia. Driving to location is not easy but once you are there it’s worth it. Food and drinks at hotel restaurant was excellent.
於 2023 年 9 月住了 1 晚
MZ 於 2023年10月2日回覆
Dear Eric, the attention of our staff is for us the business card of the hotel and we appreciate that we have been helpful to make your holiday enjoyable. We hope to have you again as a guest.The Management

10/10 有夠讚

Ram

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
We liked everything about the property ….especially the location, and the friendly and helpful staff. Great service and attention to detail is tops. The hotel is very lovely and beautifully renovated!
於 2023 年 9 月住了 1 晚
MZ 於 2023年9月27日回覆
Dear Ram, attention to detail remains our business card and we are happy to have been able to transmit it with you. It would be a pleasure to have you as a guest again.Thank youThe Management

10/10 有夠讚

Daniel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent location , great service , very clean, parking available, great customer service I will return and recommend to family and friends
於 2023 年 9 月住了 1 晚
MZ 於 2023年9月27日回覆
Dear Daniel, reading that you will suggest our hotel to your friends and relatives makes us proud of the work we do for you on a daily basis. It will be a pleasure for us to host you or your friends.The Management

10/10 有夠讚

shari

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Gorgeous, great food, super location.
Ortigia is adorable. The hotel is beautiful and renovated, but the rooms were a little less modern. Very big and comfy room, breakfast buffet is amazing! Location is great.
於 2023 年 8 月住了 1 晚
MZ 於 2023年9月22日回覆
Dear Shari,we are pleased to read that your stay in our hotel was pleasant and that the services we offer contributed to your satisfaction. We hope to have you again as our guest.The Management

10/10 有夠讚

joseph

情侶出遊
Great location .
於 2023 年 9 月住了 2 晚
MZ 於 2023年9月16日回覆
Dear Joseph, thank you on behalf of all the staff for appreciating our structure. It would be a pleasure to have you again as our guest.The Management

10/10 有夠讚

Barbara，Alexandria

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our stay at Hotel Roma exceeded our expectations. We loved everything about the property and the staff was super helpful with everything we needed. Would definitely recommend it & if I were to go back to Ortegia I would stay again.
於 2023 年 9 月住了 5 晚
MZ 於 2023年9月16日回覆
Dear Barbara it was a pleasure for all our staff to read that they were able to make your stay in Ortigia as per your expectations. We work to improve ourselves and this is the result. We hope to have you again as a guest.

10/10 有夠讚

Linda

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Easy to walk island. Breakfast was amazing.
於 2023 年 9 月住了 2 晚
MZ 於 2023年9月11日回覆
Dear Linda, thank you for your positive opinion on our hotel and breakfast. It would be a pleasure to have you as a guest again.The Management

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Eccellente
於 2023 年 8 月住了 2 晚
MZ 於 2023年9月6日回覆
Dear guest, thank you for your positive opinion. We hope to have you again as a guest.The Management

10/10 有夠讚

Dawn

於 2023 年 8 月住了 2 晚
MZ 於 2023年9月12日回覆
Dear Dawn, thank you so much for your positive feed back. We hope to have you again as a guest.The Management

10/10 有夠讚

Mattia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel situato in centro, staff gentilissimo pronti ad accontentarti per qualsiasi richiesta, servizi e pulizie impeccabili, ottimo sicuramente da ritornare.
於 2023 年 8 月住了 4 晚
MZ 於 2023年8月23日回覆
Gentile Mattia, siamo felici che il nostro personale abbia soddisfatto le sue aspettative e ci auguriamo di averla ancora come nostro ospite.La Direzione

10/10 有夠讚

Rodger

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel Roma in Siracusa is top shelf; This hotel was the best find on our Italia trip. In the centre of Siracusa Ortigia Hotel Roma is steps away from all things Ortigia, Apollo’s Temple, Statue of Diana, Duomo & Cathederal and the Castle Fortress on the Island’s point. Siracusa & Siracusa harbour are close and easily walkable - for the more challenging, walk to the archeological park Greco ruins. Hotel Roma will take care of your needs; staff are terrific and the facility outstanding.
於 2023 年 8 月住了 2 晚
Roberto - Front Office Manager 於 2023年8月21日回覆
Dear Rodger,thanks for your wonderfull review. We are thrilled reading the satisfaction for the time spent at our Hotel. The whole Team can't wait to host you again for a future stay in Siracusa.Best regards

8/10 不錯哦

Pauline

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The immediate access to the centre of the unique city.
於 2023 年 8 月住了 3 晚
Roberto - Front Office Manager 於 2023年8月21日回覆
Dear Pauline,Thank you for taking the time to write your review. We hope to have you back as our valued guests at our Hotel.Best regards

10/10 有夠讚

Sigrid

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel in the center of Ortigia.
於 2023 年 8 月住了 2 晚
Roberto - Front Office Manager 於 2023年8月21日回覆
Dear Sigrid,thank for your nice review. We look forward to welcome you again to Hotel Roma.Best regards

8/10 不錯哦

Rovina

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 9 晚
Roberto - Front Office Manager 於 2023年8月21日回覆
Dear Rovina,thank you for reviewing us. We look forward to seeing you soon at our Hotel.Best regards

10/10 有夠讚

Maria Teresa

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Un gran servicio desde la llegada con las indicaciones para el parking hasta nuestra salida. Muy recomendable
於 2023 年 8 月住了 1 晚
MZ 於 2023年8月22日回覆
Querida Maria Teresa Gracias por sus comentarios y esperamos tenerlo nuevamente como invitado.La Direccion

10/10 有夠讚

Penny

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic hotel - great staff & excellent location
We had an outstanding stay at Hotel Roma during our visit to Siracusa. The staff went above in beyond by contacting us ahead of time to arrange transportation to the hotel. The hotel restaurant was fantastic with seating out on the plaza for people watching and enjoying the surroundings. The room was perfect for my wife, son & me - with a separate bedroom area for my son to sleep as opposed to sharing the same bedroom space with mom & dad. The location is also right in the heart of historic Siracusa so getting anywhere was convenient. Would definitely stay here again given the chance.
於 2023 年 8 月住了 2 晚
Roberto - Front Office Manager 於 2023年8月21日回覆
Dear Penny,thank you for the fantastic review. We are really happy for your mention about our Team. Our Chef Giuseppe is enthusiastic for you words about the Restaurant, located in the suggestive piazza Minerva. We look forward to host you again soon.Best regards

10/10 有夠讚

Joseph

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Both facilities and staff are top notch. Moreover, the chef is inspired and we recommend leaving at least one evening to dine at the hotel.
於 2023 年 8 月住了 2 晚
MZ 於 2023年8月22日回覆
Dear Joseph,Thank you for your feedback and we hope to have you again as a guest.The Management

10/10 有夠讚

Manishkumar，London

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All staff helpful and friendly. Nice hotel with comfortable room
於 2023 年 7 月住了 1 晚
MZ 於 2023年8月22日回覆
Dear ManishKumar Thank you for your feedback and we hope to have you again as a guest.The Mangement

10/10 有夠讚

Adrienne

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ideal location in the most beautiful square in Ortigia. It is possible to walk and see the sights, go back to the hotel for post lunch nap, and then join the evening without driving! The staff is warm and attentive. Room is simple but clean and with a view of the square. Would return next time!
MZ 於 2023年8月22日回覆
Dear Adrienne, Thank you for your feedback and we hope to have you again as a guest.The Management

10/10 有夠讚

Alejandro

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is very nice. Staff is very friendly. Location is Wall to wall to the temple di atena. Happy to return.
於 2023 年 7 月住了 1 晚
MZ 於 2023年8月22日回覆
Dear Alejandro, Thank you for your feedback and we hope to have you again as a guest.The Mangement

10/10 有夠讚

Julia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel in a fabulous location. Friendly helpful staff helped us with parking for our car and gave us a fan when the aircon struggled to keep our room cool during a 44C heatwave. Rooms are large and comfortable. The reception and bar area are stunning. And the hotel is situated just a 2 min walk from the Duomo. I highly recommend.
於 2023 年 7 月住了 1 晚
MZ 於 2023年8月22日回覆
Dear Julia, Thank you for your feedback and we hope to have you again as a guest.The Management

10/10 有夠讚

Desmond，Bristol

於 2023 年 7 月住了 2 晚
MZ 於 2023年8月22日回覆
Dear Desmond, Thank you for your feedback and we hope to have you again as a guest.The Management

10/10 有夠讚

Pasquale

喜歡：整潔度、員工素質和住宿環境和硬體
Best hotel in Ortigia
於 2023 年 7 月住了 4 晚
MZ 於 2023年8月22日回覆
Dear Pasquale, Thank you for your feedback and we hope to have you again as a guest.The Management.

10/10 有夠讚

Giuseppe

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Mi è piaciuta molto la cortesia e disponibilità di tutto il personale.
於 2023 年 7 月住了 2 晚
MZ 於 2023年8月22日回覆
Gentile Giuseppe la ringraziamo per il suo giudizio e ci auguriamo di averla ancora come nostro ospite.La Direzione

10/10 有夠讚

Dayana

喜歡：整潔度、員工素質和住宿環境和硬體
Wonderful hotel. Everyone was very nice and helpful.
於 2023 年 7 月住了 3 晚
MZ 於 2023年8月22日回覆
Dear Dayana, Thank you for your feedback and we hope to have you again as a guest.The Management

8/10 不錯哦

Lars Gunstein

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
MZ 於 2023年8月22日回覆
Dear Lars Thank you for your feedback and we hope to have you again as a guest.The Management

10/10 有夠讚

Kerri

於 2023 年 7 月住了 1 晚
MZ 於 2023年8月22日回覆
Dear Kerri Thank you for your feedback and we hope to have you again as a guest.The Management

10/10 有夠讚

Elizabeth

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
This was an elegant hotel literally behind the Cathedral of Siracusa. The location could not have been better. The room had a view of the Piazza Minerva and had a large bedroom/bathroom especially by European standards. Breakfast was very good as well. Loved everything about the hotel.
於 2023 年 7 月住了 2 晚
MZ 於 2023年8月22日回覆
Dear Elizabeth,Thank you for your feedback and we hope to have you again as a guest.The Management

10/10 有夠讚

pertti

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
MZ 於 2023年8月22日回覆
Thank you for your feedback and we hope to have you again as a guest.The Management

10/10 有夠讚

gaetano

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything was exellent
於 2023 年 7 月住了 1 晚
MZ 於 2023年8月22日回覆
Dear gaetano,Thank you for your feedback and we hope to have you again as a guest.The Management

10/10 有夠讚

Janis

於 2023 年 7 月住了 2 晚
MZ 於 2023年8月22日回覆
Dear Janis,Thank you for your feedback and we hope to have you again as a guest.The Management

10/10 有夠讚

rachel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel
Great location, nice room and breakfast, kined stuff especially Naomi
於 2023 年 6 月住了 2 晚
MZ 於 2023年8月22日回覆
Dear Rachel, Thank you for your feedback and we hope to have you again as a guest.The Management