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奎斯特克魯拉海灘飯店的評分

4 out of 5
奎斯特克魯拉海灘飯店
1 Kingsway, Cronulla, NSW

評論

8.6

有夠讚

10 分，有夠讚；554 則評論中有 272 則" "
8 分，不錯哦；554 則評論中有 185 則" "
6 分，一般般；554 則評論中有 60 則" "
4 分，不太好；554 則評論中有 26 則" "
2 分，很糟糕；554 則評論中有 11 則" "

9.0/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 6 晚
Patrick Miller 於 2023年12月11日回覆
Thank you so much for completing your review. It was great to hear you enjoyed your stay with us. We really look forward to welcome you back to the hotel next time.

6/10 一般般

Micky

於 2023 年 9 月住了 3 晚
Patrick Miller 於 2023年10月9日回覆
Thank you so much for your feedback. We really appreciate your feedback and look forward to welcoming you back to the hotel again very soon.

10/10 有夠讚

Carlie

喜歡：整潔度、員工素質和住宿環境和硬體
The staff at the hotel are fabulous and it is in a great location. I will definitely stay there again.
於 2024 年 5 月住了 2 晚
Patrick Miller 於 2024年5月7日回覆
Thank you for your great review. It was so nice to hear you enjoyed your stay with us. We look forward to welcoming you back next time.

10/10 有夠讚

Guy

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great service easy to deal with recommend this place to stay
於 2024 年 5 月住了 1 晚
Daniela - Guest Service Agent 於 2024年5月3日回覆
Dear Guy, we really appreciate you taking the time to rate your stay with us and your excellent review, and we look forward to welcoming you again!

10/10 有夠讚

EL MOSTAFA

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very close to shops restaurants and beach
於 2024 年 4 月住了 13 晚
Patrick Miller 於 2024年5月2日回覆
Thank you so much for completing our survey. It was great to hear you enjoyed our location. We look forward to welcoming you back to the hotel again very soon.

10/10 有夠讚

Steven

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location
於 2024 年 4 月住了 3 晚
Katarina 於 2024年4月29日回覆
Hi Steven,Thank you very much for your five-star review. We are delighted to know that you had a wonderful experience with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future. Thank you once again for choosing Quest Cronulla Beach. Kind Regards,Quest Team

10/10 有夠讚

IAN

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My ratings say it all.
於 2024 年 4 月住了 1 晚
Patrick Miller 於 2024年4月24日回覆
Thank you so much Ian for your 5 star rating. We really appreciate your feedback and look forward to welcoming you back to the hotel again very soon.

10/10 有夠讚

lorraine

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Anthony

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
All staff helpful and welcoming. A very enjoyable stay.
於 2024 年 4 月住了 3 晚
Katarina 於 2024年4月14日回覆
Hi Anthony, Thank you for your kind words about your recent stay. We're delighted that you found our staff helpful and welcoming. It means a lot to us that you had an enjoyable experience. We hope to welcome you back again soon for another great stay.Kind Regards,Quest Cronulla Beach

8/10 不錯哦

Carole

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ideal location close to beach and shops. Noisy with nearby bars at weekend evenings. Lovely pool. Good service.
於 2024 年 2 月住了 5 晚
Patrick Miller 於 2024年3月11日回覆
Thank you Carole for your review. It was great to hear you enjoyed your stay with us and you enjoyed our location. Also it was nice to hear you enjoyed our pool, gym, spa & sauna area. We look forward to seeing you again at the hotel very soon.

8/10 不錯哦

Paula

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Checked reviews. Requested a quite floor. Was put on the 3rd floor. Everything was great.
於 2024 年 3 月住了 2 晚
Patrick Miller 於 2024年3月11日回覆
Thank you so much for your review. It was great to hear you enjoyed your stay with us and you were in an apartment on a higher floor. We look forward to welcoming you back to the hotel again very soon.

2/10 很糟糕

Thishanthi

於 2024 年 3 月住了 2 晚
Patrick Miller 於 2024年3月28日回覆
Thank you for your feedback.

4/10 不太好

Thishanthi

不喜歡：住宿環境和硬體
We were allocated a room on the ground floor. It was super noisy on Friday and Saturday night with music blaring from the bar downstairs. I we barely got any sleep as it stopped only at 1am. Would have been great to have this information on the website before a booking was made.
於 2024 年 3 月住了 1 晚
Patrick Miller 於 2024年3月13日回覆
Thank you for your review. I was very disappointed to read about your experience with us. I will be following up in regards to the noise from Northies. I would like to reassure you that we will be taking this matter seriously as these hours all noise must be ceased. We do look forward to another opportunity to welcome you back to the hotel for a much more memorable experience with us.

10/10 有夠讚

Ethel

情侶出遊, 家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
The staff was super helpful and accommodating.
於 2024 年 2 月住了 4 晚
Patrick Miller 於 2024年3月1日回覆
Thank you Ethel for your review. It was great to hear you enjoyed your stay with us. We really look forward to seeing you again at the hotel very soon.Warm RegardsPatrick MillerProperty Manager

8/10 不錯哦

Paul

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great property with all the self catering services you need.
於 2024 年 2 月住了 2 晚
Patrick Miller 於 2024年2月26日回覆
Thank you for your feedback we look forward to welcoming you back to the hotel again next time.

10/10 有夠讚

mark

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
walking to every convenience and the beach.Leave the car in the secure car park.
於 2024 年 2 月住了 2 晚
Patrick Miller 於 2024年2月12日回覆
Thank you so much for your review. It was great to hear you enjoyed your stay with us. We really look forward to welcoming you back to the hotel again very soon.

6/10 一般般

Jane，Ogunquit

情侶出遊
喜歡：整潔度
First floor rooms facing the ocean are over a nightclub/bar and it is extremely loud until12:30 am on Friday & Saturday night; do not expect to get any sleep until the music shuts down. Bathroom shower head is too low, even after adjusting it. TV should be mounted on the wall, as it is not fully visible from the bed. Location is convenient to beach, retail & restaurants.
於 2024 年 1 月住了 4 晚
Patrick Miller 於 2024年2月5日回覆
Thank you so much for completing your review. We appreciate all of your feedback. We look at making the necessary adjustments to the shower head and the TV. We have room in quieter sections of the hotel that are not noise effected. We look forward to welcoming you back next time.

10/10 有夠讚

Natalie

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Check in was easy, staff were helpful and friendly. I could leave my car in the carpark before check in which meant i didn't have to find street parking. Great views facing the ocean, room was clean and beds were comfy.
於 2024 年 2 月住了 1 晚
Patrick Miller 於 2024年2月3日回覆
Thank you so much Natalie we really appreciate all of your feedback and look forward to welcoming you back to the hotel again next time.

8/10 不錯哦

Adam

於 2024 年 1 月住了 5 晚
Patrick Miller 於 2024年1月24日回覆
Thank you so much for completing your review. It was great to hear you enjoyed your stay with us. We look forward to seeing you again at the hotel very soon.

10/10 有夠讚

jennifer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect spot - right on the beach and close to all that Cronulla has to offer. The pool is a great length for exercising and the spa is warm and strong. Our 2 bedroom apartment was super comfortable, as were the beds and pillows. We’ll be back!
於 2024 年 1 月住了 1 晚
Patrick Miller 於 2024年1月24日回覆
Thank you for completing your review. It was great to hear you enjoyed our location also that you got to use our pool, gym, spa & sauna area. We appreciate your feedback and look forward to welcoming you back to the hotel again very soon.

10/10 有夠讚

Stephanie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Bathroom could use a better clean but overall it’s a great place to stay
於 2024 年 1 月住了 1 晚
Patrick Miller 於 2024年1月23日回覆
Thank you for your feedback. I will follow up with the housekeeping department in regards to the cleanliness of the bathroom. We thank you for your feedback and look forward to welcoming you back to the hotel next time.

10/10 有夠讚

Mario，Greystanes

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Patrick Miller 於 2024年1月9日回覆
Thank you for the 5 out of 5 rating. We look forward to seeing you again next time.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
Nice stay in convenient location
Good location close to beach and restaurants. Definitely a bit noisy on Friday and Saturday nights being over a bar, but that was probably only an issue on the ground floor where our room was. Parking was easy.
於 2023 年 12 月住了 3 晚
Patrick Miller 於 2024年1月9日回覆
Thank you so much for completing your review. It was great to hear you enjoyed your stay with us and our location. Also that you used our complimentary parking that we provide for all of our guests. We look forward to welcoming you back to the hotel again next time.

10/10 有夠讚

James

於 2023 年 12 月住了 1 晚
Patrick Miller 於 2024年1月9日回覆
Thank you for the 5 out of 5 rating. We look forward to seeing you again next time.

10/10 有夠讚

Michelle

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
You can’t beat the location for being close to the beach, the shops and a huge variety of food options. Being able to walk everywhere took the stress out of going to the beach. Would definitely stay again!
於 2023 年 12 月住了 3 晚
Daniela 於 2023年12月31日回覆
Hi Michelle. Thank you so much for your positive review! We are delighted to read that you enjoyed your time with us and look forward to having you back.

10/10 有夠讚

Lino

喜歡：整潔度、員工素質和住宿環境和硬體
Loved the fact that you can walk to everything No need for the car. Staff were friendly and the facilities, amazing. We will definitely be back. Thanks.
於 2023 年 12 月住了 3 晚
Patrick Miller 於 2024年1月9日回覆
Thank you so much for your review. It was great to hear you enjoyed your stay with us. Also nice to hear you made good use of our complimentary car park. Everything is in walking distance to the hotel to explore everything Cronulla has to offer. We look forward to welcoming you back to the hotel again next time.

4/10 不太好

Joel

於 2023 年 12 月住了 1 晚
Patrick Miller 於 2023年12月19日回覆
We sincerly apologise about your overall guest experience. We look forward to our next opportunity to welcome you back for a much more memorable experience.

10/10 有夠讚

LYNETTE

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed staying for my 70th birthday
於 2023 年 12 月住了 1 晚
Patrick Miller 於 2023年12月11日回覆
Thank you so much Lynette for your review. It was great to have you stay with us for your 70th Birthday. We really look forward to welcoming you back to the hotel next time.

10/10 有夠讚

Anthony

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and good staff.
於 2023 年 12 月住了 1 晚
Patrick Miller 於 2023年12月11日回覆
Thank you so much for your review. We really appreciate all of your feedback and I will be sure to pass on your feedback to our team at the hotel.

10/10 有夠讚

NATHAN

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Front desk staff professional and courteous
於 2023 年 11 月住了 2 晚
Patrick Miller 於 2023年12月4日回覆
Thank you so much for your review. It was great to hear you enjoyed your stay with us. We really appreciate your feedback and look forward to welcoming you back to the hotel again very soon.

10/10 有夠讚

Lisa

團體旅遊
喜歡：整潔度和員工素質
Lovely clean apartment with all amenities. Have stayed here every year for the last four years and have always enjoyed my stay
於 2023 年 11 月住了 1 晚
Patrick Miller 於 2023年12月4日回覆
Thank you for your review. It was great to hear you enjoyed your stay with us and the apartment was very clean and well equipped. We look forward to welcoming you back to the hotel once again very soon.

6/10 一般般

Paul

商務旅客
喜歡：整潔度
Ok but very very noisy .
Pool good but not heated , sauna and hot tub. Clean. Not so good , incredibly noisy as sits on a very busy road junction with traffic lights and heavy use from 5am . Then there is very busy bar underneath rooms and across the road. No scenic views and balcony unusable with noise . Quest only have the bottom floors by road and bar .
於 2023 年 11 月住了 12 晚
Patrick Miller 於 2023年12月11日回覆
Thank you for completing our survey. It was great to hear you got to use our pool,gym,spa and sauna facilities. We do have rooms on higher floors and in quieter sections that are not noise effected. We do look forward to welcoming you back to the hotel again next time.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Room right above Northies so quite noisy till about midnight on Saturday. Other than that a very comfortable and convenient stay
於 2023 年 11 月住了 4 晚
Patrick Miller 於 2023年11月9日回覆
Thank you for your feedback. We look forward to welcoming you back to the hotel again very soon.

8/10 不錯哦

Meggan

喜歡：整潔度、員工素質和客房舒適度
Good overall experience
Great customer service, rooms are on the older side and mattress was very firm.
於 2023 年 11 月住了 1 晚
Patrick Miller 於 2023年11月8日回覆
Thankyou so much for your feedback. We very much appreciate your kind words. We look forward to welcoming you back to the hotel again very soon.

4/10 不太好

Larissa

情侶出遊
喜歡：整潔度
不喜歡：員工素質和設施服務
Pictures showed balcony . There was no balcony we had a small area at ground level with a view of a bush couldn’t see anything else and it was shared with the neighbour . Wouldn’t have booked if I knew that would be the room we were getting.
於 2023 年 11 月住了 4 晚
Patrick Miller 於 2023年11月9日回覆
Thank you for completing our review. I sincerely apologise about your overall guest experience. We do have rooms that are on higher floors that are not connecting balconies. We do look forward to our next opportunity to welcome you back next time.

10/10 有夠讚

Christian Goth

於 2023 年 10 月住了 6 晚
Patrick Miller 於 2023年10月31日回覆
Thank you so much for your feedback. It is very much appreciated. We look forward to welcoming you back next time.

8/10 不錯哦

Jessica

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great place to stay for an event in cronulla. Centrally located, clean and generous sized room
於 2023 年 10 月住了 1 晚
Patrick Miller 於 2023年10月31日回覆
Thank you Jessica for your recent review. It was great to hear you enjoyed your stay with us and that you found our apartments perfectly located and very clean and spacious. We look forward to welcoming you back to the hotel again very soon.

8/10 不錯哦

Terry

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 2 晚
Patrick 於 2023年10月23日回覆
Thank you very much for your feedback. We look forward to welcoming you back next time.

10/10 有夠讚

Michelle

喜歡：整潔度、員工素質和住宿環境和硬體
Easy access and central location.
於 2023 年 10 月住了 1 晚
Patrick Miller 於 2023年10月16日回覆
Thank you so much for your review. It was great to hear you enjoyed your stay with us. We really appreciate your feedback and look forward to welcoming you back to the hotel again next time.

10/10 有夠讚

keith

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Patrick Miller 於 2023年11月9日回覆
Thank you for your feedback. We look forward to welcoming you back to the hotel again very soon.

10/10 有夠讚

Sarah

喜歡：整潔度、員工素質和住宿環境和硬體
Location was awesome, ammenities were great and welcoming friendly staff. We will be back for sure
於 2023 年 10 月住了 1 晚
Patrick Miller 於 2023年10月11日回覆
Thank you for your feedback we look forward to welcoming you back to the hotel again very soon.

10/10 有夠讚

Elizabeth

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property is very convenient, well maintained, has free parking, and excellent facilities. They were having a hot water issue when I stayed (which happens -- sometimes things fail), but they did what they could to mitigate the problem and literally had plumbers working on it through the night. They were very friendly and made sure I had a great stay otherwise, which I greatly appreciated.
於 2023 年 10 月住了 1 晚
Patrick Miller 於 2023年10月31日回覆
Thank you for your review. It was great to hear you enjoyed your stay with us. We really appreciate your patience with the hot water issue during your stay with us. We look forward to welcoming you back to the hotel again next time.

10/10 有夠讚

Jenny

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient location right near the beach. Walking distance to restaurants and shops. Staff were friendly and helpful throughout entire stay
於 2023 年 10 月住了 1 晚
Patrick Miller 於 2023年10月9日回覆
Thank you so much for your feedback. We really appreciate your feedback and look forward to welcoming you back to the hotel again very soon.

10/10 有夠讚

Kathy

喜歡：整潔度、員工素質和住宿環境和硬體
Loved the surprise Kitkats and Welcome letter. So nice ! Very reasonable rate opp beach
於 2023 年 10 月住了 1 晚
Patrick Miller 於 2023年10月9日回覆
Thank you so much for your feedback. We really appreciate your feedback and look forward to welcoming you back to the hotel again very soon.

2/10 很糟糕

John

於 2023 年 9 月住了 1 晚
Patrick 於 2023年10月23日回覆
Thank you for your feedback. We look forward to welcoming you back next time.

10/10 有夠讚

Kiana

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff were very friendly and helpful. Would definitely recommend
於 2023 年 9 月住了 1 晚
Kirsty 於 2023年9月30日回覆
Thank you so much for the great feedback! We are so glad you enjoyed your stay! We look forward to welcoming you back soon.

10/10 有夠讚

Megan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Patrick Miller 於 2023年10月9日回覆
Thank you so much for your feedback. We really appreciate your feedback and look forward to welcoming you back to the hotel again very soon.

8/10 不錯哦

Sue

於 2023 年 9 月住了 1 晚
Patrick Miller 於 2023年10月9日回覆
Thank you so much for your feedback. We really appreciate your feedback and look forward to welcoming you back to the hotel again very soon.

10/10 有夠讚

Robyn

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
They went out of their way to make our stay a comfortable one.
於 2023 年 8 月住了 2 晚
Katarina 於 2023年9月7日回覆
Hi Robyn, Thank you very much!We appreciate your feedback!We hope to see you again at Quest Cronulla Beach. Kind Regards,Quest Team

10/10 有夠讚

Melissa

於 2023 年 8 月住了 1 晚
Daniela 於 2023年8月30日回覆
Thank you Melissa for your excellent rate! We truly appreciate your feedback and are glad to know that you enjoyed your stay!