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伊始塔死海開平飯店的評分

5 out of 5
伊始塔死海開平飯店
Dead Sea Road, Sweimeh

評論

8.8

有夠讚

10 分，有夠讚；890 則評論中有 571 則" "
8 分，不錯哦；890 則評論中有 188 則" "
6 分，一般般；890 則評論中有 70 則" "
4 分，不太好；890 則評論中有 34 則" "
2 分，很糟糕；890 則評論中有 27 則" "

9.2/10

整潔度

8.8/10

員工素質

9.2/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Alan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is not my first time staying in Kempinski dead sea - so this time we tried different resorts in the same region for one night each. This is by far the best hotel experience I had in my visit in dead sea, in my whole Jordan trip. The staff are professional, clean and polite. The view is wide open from main building junior suite - we stayed at 3rd floor, but I have seen floors as high as 6th floor. I presume it will have a even better view up there. The room is super stylish, spacious toilet, comfortable bed and ultra clean. Their TV allows me to connect my music via bluetooth! There are a couple of restaurants in this hotel, we picked the dinner restaurant at the lower pool, sitting right next to pool and face openly to dead sea, watching the sun go down. Morning breakfast is excellent as you face dead sea in the morning too.
於 2019 年 6 月住了 1 晚
Digital Team 於 2019年7月1日回覆
Dear Mr. Alan, Thank you for sharing such a positive feedback with us, following your recent stay at Kempinski Hotel Ishtar Dead Sea. I was very pleased to learn that you enjoyed your overall stay with us, and that you found the service provided by our dedicated staff to be of a high standard. Once again, thank you very much for your kind words. We certainly look forward to welcoming you back, hopefully in the very near future. Sincerely, Marc Guenther - General Manager

10/10 有夠讚

Pei

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很美，很美，很舒适
酒店很古老，很漂亮，服务人员总体比较好，有些菲律宾服务员不太专业。环境很漂亮，景色很美……打包的饮料随便喝，真是跟划算。位置离安曼城区有些远，周边没什么餐厅和商店，所以，酒店的东西巨贵。不过，无所谓了。
於 2019 年 3 月住了 1 晚
Digital Team 於 2019年3月13日回覆
Dear valued guest, thank you for choosing Kempinski Hotel Ishtar Dead Sea. We are delighted to know that you enjoyed the facilities and the service of the hotel. We also appreciated your suggestions and will take it in consideration for future adjustments. We hope to welcome you back soon. Yours sincerely, Marc Guenther - General Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect choice
Perfect choice at dead sea
於 2018 年 10 月住了 1 晚
Digital Team 於 2018年10月9日回覆
Dear valued guest, Thank you for taking your time to post your comments regarding your experience with us. I am happy to hear that overall, you enjoyed our hotel and services. We appreciated having you as our guest and hope we have a chance to welcome you back at the Dead Sea in the near future. Best regards, Marc Guenther – General Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 1 晚
Digital Team 於 2018年9月25日回覆
Dear Guest, Thank you for your stay at Kempinski Hotel Ishtar and for letting us know that your holiday was enjoyable. We hope to welcome you back in the very near future to our little haven of relaxation. Best Regards, Your Kempinski Hotel Ishtar Team

10/10 有夠讚

Gary，Any city

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is an amazing property. I love the adult pool and the restaurant Blu during the day and of course they have a fabulous beach on the Dead Sea itself. The helpful staff at the beach make sure you get the complete soak, mud, soak and salt scrub treatment - be sure to leave them a tip. At reception we were upgraded to a villa and the staff was so helpful, especially Ivan who seemed to be everywhere. The belly dancer is amazing and simply put gorgeous. This is my favorite hotel on the Dead Sea.
於 2024 年 5 月住了 2 晚

4/10 不太好

Jonathan

不喜歡：整潔度
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Caleb

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful views, great pools, wonderful staff and clean rooms.
於 2024 年 4 月住了 1 晚
Sebastien 於 2024年4月16日回覆
Dear Mr. Caleb,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your overall stay with us.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

10/10 有夠讚

LYDIA

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful facility with beautiful ppl
於 2024 年 4 月住了 1 晚
Sebastien 於 2024年4月16日回覆
Dear Ms. Lydia,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your overall stay with us.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

10/10 有夠讚

samar

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It’s an amazing place
於 2024 年 4 月住了 2 晚
Sebastien 於 2024年4月10日回覆
Dear Ms. Samar,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your overall stay with us.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

10/10 有夠讚

SHADI

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property was just amazing, to be honest the staff who worked there made this property stand out and make my stay amazing. The property itself was beautiful and exceeded my expectation but what stood out the most was the staff , from the moment you get on the property all the staff are tentative to all the details of how to make your stay amazing , I can’t remember the name of the person who checked us in but he was amazing and I just want to say thank you to all the staff who helped make our stay amazing from the valet , doormen , cleaning staff and kind gentleman at the obelisk restaurant (yahya) who helped us have an amazing dinner and was very helpful with information about the property and things to do . I will definitely be coming back and recommend this place to anyone who is looking for a couples retreat or a family setting getaway , also my wife had an amazing time at the spa which made her very relaxed.
於 2024 年 4 月住了 2 晚
Kempinski Hotel Ishtar Dead Sea 於 2024年4月7日回覆
Dear valued guest,Thank you for rating your experience at Kempinski Hotel Ishtar Dead Sea. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience!With kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

10/10 有夠讚

Marko

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Täydet viisi tähteä 👌
於 2024 年 3 月住了 11 晚
Kempinski Hotel Ishtar Dead Sea 於 2024年3月27日回覆
Dear valued guest, Thank you for rating your experience at Kempinski Hotel Ishtar Dead Sea. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

6/10 一般般

Nehal

We received a 20 JOD voucher from expedia to use; we asked for it at check in, yet the receptionist told us to order whatever we want and then it will be refunded at check out. However, we discovered that ordering a shisha is not covered by the voucher at check out, and hence we paid for it and could not use the voucher. It went to waste.
於 2024 年 3 月住了 1 晚
Sebastien 於 2024年3月24日回覆
Dear Ms. Nehal,Thank you for taking the time to share your valuable comments and please rest assured that your feedback is very welcome as we always strive to improve our services and facilities.On behalf of the entire team, we would like to extend our sincerest apology that we’re not able to fully deliver on your expectations. We were saddened to read about the unsatisfactory experience you had whilst residing at our hotel, be guided that our guests’ comfort is given a high priority and your comments are of great importance to us. We were very concerned to read your feedback regarding your recent stay with us. I would like to extend my sincere apologies for the inconvenience that you have encountered mainly due to the voucher. It is rare that we as a team are failing to deliver our service excellence across so many areas and on so many occasions. Please note that the voucher is only for food and beverage consumption. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

10/10 有夠讚

Teresa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Gorgeous property. Lovely staff. Float in Dead Sea-bucket list achievement. Loves the mud and salt scrub too. Wish we could stay longer.
於 2024 年 3 月住了 1 晚
Sebastien 於 2024年3月12日回覆
Dear Ms. Teresa,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your overall stay with us.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

10/10 有夠讚

Hasan

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent experience
於 2024 年 2 月住了 2 晚
Sebastien 於 2024年2月19日回覆
Dear Mr. Hasan,Thank you for your recent stay at our hotel and for sharing your experience. We are happy to know that you enjoyed your overall stay with us.We hope to have the pleasure of welcoming you back soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

10/10 有夠讚

Dipesh

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Adnaan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Zaid

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Zaid

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚

6/10 一般般

Atika

不喜歡：住宿環境和硬體
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Zakaria

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
À ne pas manquer !
UNE EXPÉRIENCE INOUBLIABLE ! Dommage qu’on ne puisse pas donner plus de 5 étoiles, car 5 ce n’est pas assez pour partager LE RÊVE que nous avons vécu: personnel accueillant, petit déjeuner et dîner copieux et succulents… sans parler du confort des chambres qui nous a laissé sans voix. Je recommande vivement
於 2023 年 12 月住了 1 晚
Kempinski Hotel Ishtar Dead Sea 於 2024年1月2日回覆
Dear valued guest, Thank you for rating your experience at Kempinski Hotel Ishtar Dead Sea. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! Kind regards, Sebastien Mariette General Manager - Kempinski Hotel Ishtar Area General Manager Levant & KSA

10/10 有夠讚

Nour

喜歡：住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Dae Sik

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

HAN HONG

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

6/10 一般般

Joyce

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The property is gorgeous. Plenty of pool and direct access to the Dead Sea.
於 2023 年 11 月住了 1 晚
Sebastien 於 2023年12月5日回覆
Dear Ms. Joyce,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your overall stay with us.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

10/10 有夠讚

suki

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Gary

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Isabelle

喜歡：整潔度、員工素質和客房舒適度
Lovely hotel by the Dead Sea
Incredible service and fantastic team at this hotel. The breakfast buffet and restaurants for dinner are outstanding. The pools were great although one was shut while we stayed for repair. Condition of room was slightly ‘tired’ but this didn’t distract from our stay.
於 2023 年 11 月住了 2 晚
Sebastien 於 2023年11月25日回覆
Dear Ms. Isabelle,Thank you for your review and for choosing our hotel. I am so glad that you enjoyed your stay with us! We were very pleased to receive your positive comments regarding your dining experience at our restaurants. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by our staff members and would like to rest assured that we have passed on your comments accordingly. We hope to have the pleasure of welcoming you back in the future.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

10/10 有夠讚

ABRAHAM

於 2023 年 10 月住了 1 晚

10/10 有夠讚

ABRAHAM

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Rosa Laura

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Espectacular hotel.
Espectacular hotel en todos los sentidos.
於 2023 年 10 月住了 1 晚
Sebastien 於 2023年10月24日回覆
Dear Ms. Rosa Laura,Thank you for your recent stay at our hotel and for sharing your experience. We are happy to know that you enjoyed your overall stay with us.We hope to have the pleasure of welcoming you back soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

10/10 有夠讚

Abdullah

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Lori

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Fantastic property staff can’t do enough for you and the pools are besutful
於 2023 年 10 月住了 2 晚
Sebastien 於 2023年10月20日回覆
Dear Ms. Lori,Thank you for sharing your recent experience with us. We are glad to learn that you enjoyed your stay and that we were able to provide you with excellent service. We will gladly share your positive recognition with the team.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

8/10 不錯哦

François

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Aurait du être mieux !
Très bel établissement, bien placé pour des visites vers le nord du pays. Neuf piscines plus belles les unes que les autres ! Aménagement moyen en bord de mer pour les baignades en flotaison ! Repas excellent, vins très cher. Chambres immenses mais décoration assez froide. Plusieurs dysfonctionnement dans la notre 3212 (porte de la douche qui ne fermait pas bien et la lumière de l'armoire qui ne s'éteignait pas). En revanche nous avions demandé le dernier étage en réservant deux mois à l'avance et nous ne l'avons pas eu. La direction peu soucieuse de la satisfaction client a refusé une compensation du premier diner non pris à cause de l'annulation de notre vol aller Royal Jordanian. Pendant quatre des cinq nuits de notre séjour, il y avait un somptueux mariage. Nous avions été averti de la gène possible. Elle a été effective et on aurait pu s'attendre à un geste de la direction pour compenser (apéritif, cocktail, ...) mais rien. Dommage au prix du séjour !
於 2023 年 10 月住了 5 晚
Sebastien 於 2023年10月17日回覆
Dear Mr. François,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed our facilities. However, please accept our apologies for the inconvenience you have encountered during your stay such as the room allocation, shower door and lights as well as the wedding noise. We have relayed all your feedback and comments to respective departments for necessary measures and to improve future guest experiences. Again, thank you for your comments, the entire team would be delighted to be granted the opportunity to host you again in the future.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

10/10 有夠讚

Omar，Istanbul

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The place is an Oasis in Jordan great service wonderful facilities and the friendliest staff anywhere in Jordan
於 2023 年 10 月住了 1 晚
Sebastien 於 2023年10月6日回覆
Dear Mr. Omar,Thank you for your recent stay at our hotel and for sharing your experience with us. We are very pleased to know that you enjoyed your overall stay with us. We're especially happy that you found our staff to be friendly and helpful. Rest assured that we have passed on your comments accordingly.We hope to have the pleasure of welcoming you back in the future.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager - Levant & KSA

10/10 有夠讚

Ingrid

喜歡：整潔度和員工素質
於 2023 年 10 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Happy times
We loved everything about this hotel. On arrival we were instantly made to feel welcome by the reception desk as well as the team who look after the panoramic/spa rooms where we stayed. Service was attentive but not intrusive, all areas spotless clean, restaurants good and pools relaxing. The spa was incredible as was the Dead Sea experience at the private beach. The view of the Dead Sea from the hotel and stunning sunsets topped the positive experience off. The resort is much bigger than we were anticipating but buggy’s are on hand to shuttle you around if needed.
於 2023 年 9 月住了 3 晚
Sebastien 於 2023年10月4日回覆
Dear Valued Guest,We are delighted we had the opportunity to host you during your Dead Sea visit. Our hotel aims to provide a truly unique experience. We are glad that you enjoyed your overall stay with us and that our hotel facilities, spa and dining experiences, and services were up to your expectations. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by our staff members and would like to rest assured that we have passed on your comments accordingly.We appreciate your comments and we look forward to hosting you again in the near future.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager - Levant & KSA

10/10 有夠讚

Carolin

於 2023 年 9 月住了 2 晚

10/10 有夠讚

mohammad N M

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Hazem

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All is great , but no room upgrades
於 2023 年 9 月住了 1 晚
Sebastien 於 2023年9月16日回覆
Dear Mr. Hazem,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your stay with us.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant

8/10 不錯哦

Sören

喜歡：整潔度、設施服務和住宿環境和硬體
Tolle Anlage, bester Ausblick. Das Personal ist arm und bettelt Gäste an. Einer klopfte abends im Dunkeln an meine Terassentür. Unbedingt auf 1. Stock bestehen. In der Umgebung gibt es nichts. Man ist gezwungen die horrenden Preise (z.B. knapp 15€ für ein Glas Bier) zu bezahlen.
於 2023 年 9 月住了 2 晚
Sebastien 於 2023年9月16日回覆
Dear Mr. Sören,Thank you for staying with us and for taking the time to share your experience. We are delighted to note that you enjoyed our facilities.However, I like to apologize for the behavior of some colleagues that you might have perceived as not appropriate. Our team has often been complimented on their heartfelt hospitality and genuine care. We look forward to having you again as a guest in our hotel.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant

10/10 有夠讚

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful property
Beautiful hotel. Excellent common amenities, including gym, pool and restaurants. Fantastic buffet breakfast. Room was large but could use a renovation soon as it is getting a bit dated and worn.
於 2023 年 8 月住了 2 晚
Sebastien 於 2023年9月15日回覆
Dear Mr. David,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your overall stay with us and enjoyed our facilities as well as dining experience. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services.We look forward to welcoming you back to our hotel in the futire.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant

10/10 有夠讚

joseph

於 2023 年 9 月住了 2 晚

8/10 不錯哦

Darik

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
An honest and fair review: I came on a Monday evening and stayed for 2 nights. The buffet dinner on Monday night was mediocre and the staff seemed to be a little off their game. I noticed a difference the following night on Tuesday, however. The second night had an excellent buffet and the staff seemed to be on point. I was told the Kempinski is the best property on the Dead Sea in Jordan. But honestly, the room itself was nothing special. The property grounds are beautiful and the pools are nice and private access to Dead Sea is a plus. But frankly, I thought the price I paid per night was over-inflated. It boasts itself as a 5 star hotel but it’s really a 4 in my opinion.
Sebastien 於 2023年9月4日回覆
Dear Mr. Darik,Thank you for staying with us and for sharing your valuable feedback. Although we were happy to read several good comments about the hotel and services, we were of course disappointed to hear that you also encountered some challenges during your stay. Please accept our sincerest apology for any trouble or inconvenience we have caused you. We have taken note of your comments related food buffet variety. We have relayed your remarks to our culinary brigade who was diligently looking into this matter. Again, thank you for your comments, the entire team would be delighted to be granted the opportunity to host you again in the future.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant

10/10 有夠讚

Omar

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Mehmet

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Family friendly, convenient hotel with several pool options where you don't feel the crowd. Very friendly staff at all times. Looking forward to our next visit.
於 2023 年 8 月住了 1 晚
Sebastien 於 2023年9月1日回覆
Dear Mr. Mehmet,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your overall stay with us. We're especially happy that you found our staff to be friendly and helpful. Rest assured that we have passed on your comments accordingly.We hope to have the pleasure of welcoming you back in the near future.

10/10 有夠讚

Ali，MISSISSAUGA

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stuff so nice & cooperative
於 2023 年 8 月住了 1 晚
Sebastien 於 2023年8月30日回覆
Dear Mr. Ali,Thank you for your recent stay at our hotel and for sharing your experience with us. We are very pleased to know that you enjoyed your overall stay with us. We're especially happy that you found our staff to be friendly and helpful. Rest assured that we have passed on your comments accordingly.We hope to have the pleasure of welcoming you back in the near future.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant

10/10 有夠讚

Emad

家庭旅遊
This was an excellent experience all around for us. We were very lucky to come during beautiful stretch of nice weather, and this was complemented nicely by excellent, well trained staff. Everything was very pleasant during this stay.
於 2023 年 8 月住了 1 晚
Sebastien 於 2023年8月29日回覆
Dear Mr. Emad,Thank you for sharing your recent experience with us. We are glad to learn that you enjoyed your stay and that we were able to provide you with excellent service. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by our staff members and would like to rest assured that we have passed on your comments accordingly. We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant

10/10 有夠讚

Fred

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Tanya

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Exceptional service from staff. One of the best stays I have ever had. Thank you for making it so special for all of us.
於 2023 年 8 月住了 1 晚
Sebastien 於 2023年8月29日回覆
Dear Ms. Tanya,Thank you for your recent stay at our hotel and for sharing your experience. We are happy to know that you enjoyed your overall stay with us as well as the service provided by the team. We hope to have the pleasure of welcoming you back in soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant