Crowne Plaza Suzhou by IHG

Lakefront hotel with 3 restaurants and a marina

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Enjoy breathtaking views of the city skyline and water from this stylish room, featuring a cozy seating area and large window.

Surrounded by high-rise buildings, this urban landscape features a prominent sports stadium with a curved roof, offering a glimpse into the city's vibrant atmosphere.

Enjoy a panoramic view of the sea and city skyline from this spacious dining area.

Relax by the pool surrounded by a glass barrier, offering a serene atmosphere.

Enjoy a city view from the comfort of this stylish room, featuring two beds and a large flat-screen TV.

Overview
Rooms
Location
Policies

Popular amenities

Bar
Pool
Spa
Housekeeping
24/7 front desk

NT$3,232 total

includes taxes & fees

Jul 28 - Jul 29

Room options

All rooms

1 bed

2 beds

Showing 17 of 17 rooms

Premium Room, 2 Double Beds, Club Lounge Access (High Floor, Lounge Access)

Highlights

Soundproofed

Air conditioning

Club Lounge

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

13 Ping (43 square meters)
Sleeps 3
2 Double Beds

Premium Room, 2 Double Beds, Lake View (Jinji)

Highlights

Soundproofed

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

Private bathroom

12.70 Ping (42 square meters)
Lake view
Sleeps 3
2 Double Beds

Premium Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

Highlights

Soundproofed

Air conditioning

Club Lounge

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

13 Ping (43 square meters)
Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Lake View (Jinji)

Highlights

Soundproofed

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

Private bathroom

13 Ping (43 square meters)
Lake view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Club Lounge Access (Explorer, Lounge Access)

Highlights

Soundproofed

Air conditioning

Club Lounge

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

Park view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Club Lounge Access (Navigator, High Floor, Lounge)

Highlights

Soundproofed

Air conditioning

Club Lounge

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

Lake view
Sleeps 3
1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

Private bathroom

13 Ping (43 square meters)
Sleeps 3
1 King Bed

Premium Room, 2 Double Beds, Lake View

Highlights

Soundproofed

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

Private bathroom

Lake view
Sleeps 3
2 Double Beds

Suite, 1 King Bed, Club Lounge Access (Captain, Lounge Access)

Highlights

Soundproofed

Air conditioning

Club Lounge

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

Lake view
Sleeps 3
1 King Bed

Standard Room, 2 Double Beds

Very good

Highlights

Soundproofed

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

Private bathroom

13 Ping (43 square meters)
Sleeps 3
2 Double Beds

Premium Room, 1 King Bed, Lake View

Very good

Highlights

Soundproofed

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

Private bathroom

Lake view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

Highlights

Soundproofed

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

Private bathroom

Sleeps 3
1 King Bed

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

Private bathroom

Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Accessible, Lake View

Highlights

Soundproofed

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

Private bathroom

Lake view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Club Lounge Access (Pilot, High Floor, Lounge Acc)

Highlights

Soundproofed

Air conditioning

Club Lounge

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

Lake view
Sleeps 3
1 King Bed

Standard Room

Exceptional

Highlights

Soundproofed

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

Private bathroom

Sleeps 3
1 Twin Bed

Premium Room, 2 Double Beds, Club Lounge Access (High Floor, Lounge Access)

Highlights

Soundproofed

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Bathrobes

Designer toiletries

Private bathroom

Sleeps 3
2 Double Beds

About the neighborhood

168 Xinggang Street, Suzhou, Jiangsu, 215021

What's nearby

Jinji Lake - 1 min walk - 0.1 km
Gate to the East - 11 min walk - 0.9 km
Suzhou International Expo Center - 7 min drive - 3.5 km
Humble Administrator's Garden - 9 min drive - 6.5 km
Suzhou Museum - 10 min drive - 6.5 km

Getting around

Dongfangzhimen Station - 10 min walk
Suzhou Railway Station - 18 min drive
Shanghai Pudong Intl. Airport (PVG) - 118 min drive

Restaurants

‪苏面坊 - ‬5 min walk
‪Naughty Beer - ‬4 min walk
‪鹤家 - ‬6 min walk
‪Cafe Outdoor - ‬7 min walk
‪东门饭店 - ‬2 min walk

About this property

Crowne Plaza Suzhou by IHG

Luxury family-friendly hotel near Jinji Lake

Located close to Gate to the East and Suzhou International Expo Center, Crowne Plaza Suzhou by IHG provides a marina, a grocery/convenience store, and a terrace. Treat yourself to a body treatment, a facial, or a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.

Other perks include:

A seasonal outdoor pool and an indoor pool
Buffet breakfast (surcharge), RV/bus/truck parking, and train station pick-up service
A 24-hour front desk, a front-desk safe, and ATM/banking services
A gift shop, luggage storage, and meeting rooms

Room features

All 388 rooms offer comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.

Other conveniences in all rooms include:

Bathrooms with designer toiletries and shower/tub combinations
42-inch LCD TVs with satellite channels
Wardrobes/closets, refrigerators, and electric kettles

Languages

Chinese (Mandarin), English

Similar properties

1 King Premium Panoramic View | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Pool
Free WiFi
Restaurant
Air conditioning

NT$3,251 total

includes taxes & fees

Aug 3 - Aug 4

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Free offsite parking
Train station pick-up shuttle (surcharge)
RV/bus/truck parking on site

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 128 per person
3 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas

Restaurants on site

圣汐Sun Seeker
臻炉逸Zhen Hotpot
香茗舫Fragrance
马里亚纳Mariana
鲍鱼王子Abalone Prince

Things to do

Arcade/game room
Free children's club
Full-service spa
Health club
Indoor pool
Piano
Playground
Sauna
Seasonal outdoor pool
Shopping
Steam room

Family friendly

Arcade/game room
Free children's club
Grocery/convenience store
In-room refrigerator
Indoor pool
Laundry facilities
Playground
Seasonal outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business center
Conference center
Meeting rooms

Outdoors

Garden
Marina
On a lake
Terrace

Full-service spa

Facials
Hot tub
In-room massages
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel

1 building
9 floors
Ballroom
Banquet hall
Built in 2009
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

42-inch LCD TV with satellite channels
Pay movies

Food and drink

Coffee/tea maker
Electric kettle
Minibar
Refrigerator
Room service

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately CNY 128 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel Suzhou

Crowne Plaza Suzhou

Suzhou Crowne Plaza

Crowne Plaza Suzhou Hotel

Frequently asked questions

Does Crowne Plaza Suzhou by IHG have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Crowne Plaza Suzhou by IHG?

As of 2025/7/27, prices found for a 1-night stay for 2 adults at Crowne Plaza Suzhou by IHG on 2025/7/28 start from NT$2,772, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Suzhou by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Suzhou by IHG?

There is free parking nearby.

What time is check-in at Crowne Plaza Suzhou by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Suzhou by IHG?

Check-out is at noon.

Where is Crowne Plaza Suzhou by IHG located?

This family-friendly Suzhou hotel is located on a lake, within a 10-minute walk of Jinji Lake and Gate to the East. Suzhou International Expo Center and Suzhou Museum are also within 6 mi (10 km). Dongfangzhimen Station is 10 minutes by foot and Yanyuqiao Station is 10 minutes.

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Crowne Plaza Suzhou by IHG Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Kian Chuan

2025/4/28

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb.

Stayed 2 nights in Apr 2025

10/10 Excellent

KamTuck

2025/7/2

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph Chin Fong

2024/10/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

2024/5/17

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent location next to Suzhou center

Stayed 1 night in May 2024

8/10 Good

Yingzi

2024/4/23

Liked: Cleanliness, staff & service, property conditions & facilities

Location is great, beautiful view! Staff are very friendly. Breakfast is amazing, so many choices.

Stayed 4 nights in Apr 2024

10/10 Excellent

Stoyan

2024/9/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is super conveniently located, with a super beautiful lake trail leading to an area with fountain shows at night. 10 minute walk to the arch building, which has an insanely huge shopping mall around it with many dining options. The hotel itself is nice and clean. The views and locations are amazing, would definitely stay again.

Stayed 3 nights in Sep 2024

10/10 Excellent

Ning

2024/6/27

Sunny Jiang

Highly recommend, everything’s perfect for family trip!

Stayed 2 nights in Jun 2024

10/10 Excellent

Julie

2024/8/16

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone at Crown Plaza is very friendly and accommodating during my stay and made me feel comfortable and happy! Also, the continental breakfast has a great variety. They cleaned my room very well and got to know me as a regular requesting oat milk lattes in the morning. Room service was always attentive and friendly. I would definitely stay here again

Stayed 17 nights in Jul 2024

8/10 Good

winnie

2024/7/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great.

Stayed 2 nights in Jul 2024

10/10 Excellent

jerry

2024/6/28

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Next to music fountain

Stayed 3 nights in Jun 2024

10/10 Excellent

PYOUNG DAE

2024/8/2

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 3 nights in Jul 2024

10/10 Excellent

catriona

2025/4/24

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Some improvements required for excellence

The Crowne plaza Suzhou was very clean. The bed very so comfortable and the room was good. The breakfast was superb. Lots of options both Chinese and western. It is located near a shopping centre and also easy access to the metro. There is a walkway around jinji lake accessible from the hotel. We ate 3 nights in the Prince restaurant in the hotel. On 2 occasions, the food was superb. On our last night, the service was dreadful and we waited over 1 hour for food. We asked for non spicy food but it came out so full of chillies that we couldn’t eat it. We ended up leaving the restaurant, very disappointed. On check in, they did not recognise my hotels.com gold membership. Again, I was very disappointed with that. I hope the hotel fixes these issues as it is a good place to stay.

Stayed 3 nights in Apr 2025

10/10 Excellent

Xiaomin

2023/10/23

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service. Hotel had small fire but under control. The best part is how they deal with emergency. They put guest satisfaction at first. Beside the great service, the hotel is beautiful. You get the view of the Jingji lake and the door of the east. Very convenient to the mall and countless restaurants on the Ligongdi,easy subway ride to the old town as well. I will definitely stay there again. Highly recommended!

Stayed 2 nights in Oct 2023

4/10 Poor

JEAN

2024/6/10

Disliked: Cleanliness, property conditions & facilities, room comfort

Over-rated and run down rooms

Ok, this was during a chineese holiday week-end, but still it can't excuse assigning a smoking room when non-smoking was explicitely requested. The rooms need refurbishing for that price, cleaning was questionable and most of the staff doesn't speak a word of english and are not willing to help. The only notable exception is the buffet staff and managers who introduced us to some local dishes and were keen to assist with any need.

Stayed 1 night in Jun 2024

10/10 Excellent

Hiroshi

2025/5/8

Liked: Cleanliness, property conditions & facilities

妻と上海からの小旅行で1泊しました。夜になるとホテルの吹き抜けのラウンジが良い雰囲気で、

Stayed 1 night in May 2025

10/10 Excellent

YI

2025/5/6

Stayed 1 night in Apr 2025

10/10 Excellent

JINGYU

2025/4/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Mickael

2025/3/31

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Hanyue

2025/3/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

JINGYU

2025/3/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Crowne Suzhou

L'hotel è perfetto, dispone di tutti i servizi necessari. La camera è molto spaziosa, confortevole e silenziosa: splendidi i cuscini. La colazione è di altissimo livello. Posizione incredibile. Tutto lo staff, specialmente Henry, è gentilissimo ed estremamente professionale.

Stayed 4 nights in Mar 2025

10/10 Excellent

Alexandre

2025/3/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2025

10/10 Excellent

kyung hoon

2024/12/12

Stayed 2 nights in Oct 2024

10/10 Excellent

Sherline

2024/12/2

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

KEIZO

2024/11/23

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適な部屋

出張で理由しました。部屋はとても綺麗で朝バッフェも充実していてよかったです。次回も使用したいと思います。

Stayed 2 nights in Nov 2024

10/10 Excellent

SUNMI

2024/11/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

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Crowne Plaza Suzhou by IHG

Choose dates to view prices

Photo gallery for Crowne Plaza Suzhou by IHG

Popular amenities

Room options

View all photos for Premium Room, 2 Double Beds, Club Lounge Access (High Floor, Lounge Access)

Premium Room, 2 Double Beds, Club Lounge Access (High Floor, Lounge Access)

Highlights

View all photos for Premium Room, 2 Double Beds, Lake View (Jinji)

Premium Room, 2 Double Beds, Lake View (Jinji)

Highlights

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

Premium Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

Highlights

View all photos for Premium Room, 1 King Bed, Lake View (Jinji)

Premium Room, 1 King Bed, Lake View (Jinji)

Highlights

View all photos for Suite, 1 King Bed, Club Lounge Access (Explorer, Lounge Access)

Suite, 1 King Bed, Club Lounge Access (Explorer, Lounge Access)

Highlights

View all photos for Suite, 1 King Bed, Club Lounge Access (Navigator, High Floor, Lounge)

Suite, 1 King Bed, Club Lounge Access (Navigator, High Floor, Lounge)

Highlights

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

View all photos for Premium Room, 2 Double Beds, Lake View

Premium Room, 2 Double Beds, Lake View

Highlights

View all photos for Suite, 1 King Bed, Club Lounge Access (Captain, Lounge Access)

Suite, 1 King Bed, Club Lounge Access (Captain, Lounge Access)

Highlights

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

View all photos for Premium Room, 1 King Bed, Lake View

Premium Room, 1 King Bed, Lake View

Highlights

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

Premium Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

Highlights

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

View all photos for Premium Room, 1 King Bed, Accessible, Lake View

Premium Room, 1 King Bed, Accessible, Lake View

Highlights

View all photos for Suite, 1 King Bed, Club Lounge Access (Pilot, High Floor, Lounge Acc)

Suite, 1 King Bed, Club Lounge Access (Pilot, High Floor, Lounge Acc)

Highlights

View all photos for Standard Room

Standard Room

Highlights

View all photos for Premium Room, 2 Double Beds, Club Lounge Access (High Floor, Lounge Access)

Premium Room, 2 Double Beds, Club Lounge Access (High Floor, Lounge Access)

Highlights

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Hilton Suzhou

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Crowne Plaza Suzhou by IHG

Languages

Similar properties

InterContinental Suzhou by IHG

InterContinental Suzhou by IHG

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors