The Southern Hotel Surabaya

Property class: 3.5

Choose dates to view prices

A poolside bar, a playground, and dry cleaning/laundry services are just a few of the amenities provided at The Southern Hotel Surabaya. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Streats, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is NT$992
NT$1,200 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Double Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Junior Suite

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Located in Surabaya, The Southern Hotel Surabaya is connected to a shopping center. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Atlantis Land Surabaya and Ciputra Waterpark are also worth visiting. Visit our Surabaya travel guide
Map
Jl Jemursari Raya 110-112, Surabaya, East Java, 60237

What's nearby

  • A city skyline at night with illuminated buildings, a river reflecting lights, and a shopping mall with visible signage.
    Pakuwon Mall
    16 min drive - 16.5 km
  • Universitas Islam Negeri Sunan Ampel Surabaya
    14 min walk - 1.2 km
  • Royal Plaza Surabaya
    8 min drive - 5.1 km
  • Galaxy Mall
    9 min drive - 9.8 km
  • Tunjungan Plaza
    11 min drive - 12.1 km

Getting around

  • Waru Station
    9 min drive
  • Surabaya Gubeng Station
    24 min drive
  • Surabaya (SUB-Juanda)
    24 min drive

Restaurants

  • Cold N Brew
    6 min walk
  • Ayam Goreng Pusaka
    2 min walk
  • New Pelabuhan
    2 min walk
  • Depot 3.6.9 Shanghai Dumpling & Noodle
    3 min walk
  • Ejji Coffee Corner
    20 min walk

About this property

The Southern Hotel Surabaya

  • Hotel near Tunjungan Plaza
  • You can look forward to a poolside bar, a playground, and dry cleaning/laundry services at The Southern Hotel Surabaya. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Streats, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • You'll also find perks like:
    • An outdoor pool
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, luggage storage, and a front-desk safe
  • Room features
  • All 132 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and bidets
    • 32-inch LED TVs with cable channels
    • Wardrobes/closets, refrigerators, and electric kettles

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Frequently asked questions

Does The Southern Hotel Surabaya have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Southern Hotel Surabaya?

As of 2026/10/24, prices found for a 1-night stay for 2 adults at The Southern Hotel Surabaya on 2026/10/26 start from NT$992, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Southern Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Southern Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: noon.

What time is check-out at The Southern Hotel Surabaya?

Check-out is at noon.

Does The Southern Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Southern Hotel Surabaya located?

Situated near the airport, this hotel is 0.9 mi (1.4 km) from Universitas Islam Negeri Sunan Ampel Surabaya and within 3 mi (5 km) of Royal Plaza Surabaya and Petra Christian University. City of Tomorrow and Pelita Harapan University Surabaya are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Southern Hotel Surabaya Reviews

8.6

Excellent

8.8

Cleanliness

7.6

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 36 out of 84 reviews
Rating 8 - Good. 37 out of 84 reviews
Rating 6 - Okay. 8 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good rooms in affordable prices.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 1 night stop over and it was good, clean and convenient. Unfortunately we had an early flight so we couldn't try the breakfast. The pool was lovely
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The buffet breakfast is a little bit pricey.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The interior are ok and the exterior facade need a jet wash . Swimming pool toilet need cleaning and seat replaced
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Staying for 1 night for business trip. Very clean hotel with nice staff. Food is also very good and fast preparation
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience to stay here.

Everything is went well. Check-in/out went smooth. I recommend you to stay here if you visit Surabaya. Or if you were there you can book for meeting or something correlated with bussines event.
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
near the restaurant and shops
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Staff & service
All are in good condition in average.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The fridge not cold enough and may need more service on it..breakfast choicces may need more upgrade. So far everything was good. Thanks.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Its a new and clean hotel.

The hotel is new and I like the gym and the swimming pool, The operation manager, Mr. Kencana is also friendly. The only thing is they are lack of staff and only cover the basic operation. The staff that is in cafeteria also don't bother to greet or say thank you to you. Can not blame them because they are very busy.
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good experience

it was a great experience. first time in this hotel, overall is good. helpful staffs, good breakfast, clean room. worth the price. will be back again for next business trip.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay, I recommand it.

Clean and modern hotel. Functional room, great shower and super comfortable bed. Delicious buffet breakfast with lots of variety to choose from. Smilling and helpful staff. Beautiful pool and gym. Strong WiFi and many international tv chanels. It has everything you need or want. Could be less expensive. I would stay again at a lower cost.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly, nice and clean hotel. Will come back again when I visit Surabaya.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyaman dan strategis

Kamarnya cukup luas dan bersih. Hanya lampu mejanya mati. Pilihan sarapan cukup bervariasi dan enak. Tapi kopinya kurang enak karena pakai yang instant dari vending machine.
Stayed 6 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi en leuk hotel, goed service met vriendelijke personeels.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth to stay !

Staff hotel yang ramah membuat kita serasa berada di rumah sendiri.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Staff & service, room comfort
スラバヤでいつも利用するホテルです。  最近は、利用客が増えてるようで、以前に比べるとサービスが多少低下しているような印象があります。
Stayed 7 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! I would visit again! Very friendly and helpful stuff, clean rooms, good food.
Stayed 5 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valuable

Very affordable hotel which is really worth it. I get a good service and a delicious breakfast and yet I don’t have to pay so much for those! Water heater needs improvement, though. Hot water doesn’t flow steadily. But overall, I am a satisfied customer.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very descent hotel and very considerate hotel, they even prepare breakfast when i need to check out at 3:00 AM. must stay here next time
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スラバヤに来たときは、必ず宿泊しているお気に入りのホテルです。
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good small budget friendly hotel

Cute hotel not too far from the airport. Room was small but the bed was super comfortable and the service was great. It's not the best area for walking around and getting stuff to eat etc
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

The Greatest comes from The Small Things

We usually stay in various hotel in Surabaya or others city to spend our weekend with family and colleague. But when we checked in here we surprised with the towel color. it did not bright white. White but dull. Also with the key card. At that moment around 12.10 pm, we had problem to use the elevator and need to re-fresh again this card to the customer service in lobby. We noticed that time limit is 12.00 for check out, since we still had a gathering in the meeting room of this hotel, we need to finished several things in there. After everything done, we returned to our room, automatically we also need to used the elevator to picked up luggage from our rooms, returned the key card to the CS, etc...all the procedures of check out. On the beginning we thought only us that had an issue with this one since it was passing due check out time, so the card could not be used on the elevator and need to refresh again in CS. But our colleagues who stayed with us in the same hotel had same problems in the morning (before check out time). When we checked in we had informed the CS about our conditions that we had gathering in they ballroom ..etc..etc..and will be checked out around more than 12 and 1pm latest. By the way in other hotels that we ever stayed, they don't "banned the key card" like this to the guests. The Staff will call us on the mobile phone (if they could not find us is our room) to get confirmation to extend or not.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a good and friendly hotel.

Clean and cosy room, good breakfast and a nice pool (although small). However, high pillows, too-bright lighting above the washbasin and few gym equiments can be improved.
Stayed 2 nights in Dec 2017