Does Mercure Surabaya Grand Miram have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mercure Surabaya Grand Miram?

As of 2025/9/2, prices found for a 1-night stay for 2 adults at Mercure Surabaya Grand Miram on 2025/9/21 start from NT$966, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Surabaya Grand Miram pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Surabaya Grand Miram?

Self parking is free at this property.

What time is check-in at Mercure Surabaya Grand Miram?

Check-in start time: 2 PM; Check-in end time: midnight.

Does Mercure Surabaya Grand Miram provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 220000 per vehicle applies.

Where is Mercure Surabaya Grand Miram located?

Located in Surabaya Center, this spa hotel is within a 15-minute walk of Korea Park, Taman Bungkul, and House of Sampoerna. Lapangan Thor Stadium and Mpu Tantular Museum are also within 1 mi (2 km). Ngagel Station is 23 minutes by foot.

Mercure Surabaya Grand Miram Reviews, Deals & Photos 2025

10/10 Excellent

Simon

2024/11/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SURABAYA OCTOBER 2024

Really nice hotel. Rooms are good. Staff were all really super friendly and helpful. My only negative point was the prices in the hotel coffee shop. A beer was probably 3 times the cost of a bar outside so it felt like you were being ripped off to support the hotel and its staff.

Stayed 3 nights in Oct 2024

8/10 Good

Simon

2023/7/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SURABAYA JULY 2023

Nice hotel in a good location in Surabaya CBD. Staff were also very firendly and helpful. Like a lot of hotels post pandemic though the hotel is starting to show its age a little bit so will need renovating at some stage before too long.

Stayed 3 nights in Jul 2023

8/10 Good

David

2024/4/11

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

For Surabaya (as a non-tourist destination) I like staying here (many times) Nothing stands out, but nothing disappoints either. My rate would be 4 stars.

Stayed 2 nights in Apr 2024

6/10 Okay

Dennis

2024/3/9

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They gave me 2nd floor room. So noisy. Some fellas were banging and doing construction at 12:30am!

Stayed 4 nights in Mar 2024

8/10 Good

Antonius

2024/8/17

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Staff were great but the service was so slow. Evening meal in the bistro was disgraceful but in the Japanese restaurant it was great but again, very slow. No quiet areas where you can bring your own drinks to sit and relax. Pool is not at all what is shown and you can't get an alcholic drink there either. Have to compliment your staff though.

Stayed 7 nights in Aug 2024

6/10 Okay

Michael

2023/8/5

Liked: Amenities

Disliked: Property conditions & facilities

The TV was not working and couldnt get a usb charger / was pretty dark in the room

Stayed 1 night in Jul 2023

10/10 Excellent

Ina

2025/6/4

Liked: Cleanliness

Gut

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

2024/3/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tidak disediakan sikat gigi spt hotel lain

Stayed 1 night in Mar 2024

10/10 Excellent

Yukio

2024/3/23

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Mar 2024

8/10 Good

marijke

2024/3/13

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Was oké

Stayed 2 nights in Mar 2024

8/10 Good

CHUN-WEI

2023/7/14

Liked: Cleanliness, property conditions & facilities, room comfort

平價優質的飯店

地點：可。交通：普通，位於Jl. Raya Darmo 大路上是少數有完整人行道的路，有公車，交通繁忙。硬體設備：佳，有電視，空間可，不提供一次性牙刷牙膏。浴廁大，熱水器溫控不大好，水量足，有乾式分離。床、被、枕舒適性佳。有游泳池、健身房等設施。清潔：乾淨，臥房地板是貼皮木紋地板，床單被套均乾淨。服務：優，員工訓練有素也積極處理問題。周遭環境：安靜，雖然在車水馬龍的大路上，但飯店內並不會聽到聲音。網路：可，有提供免費wifi ，速度不錯。停車場：有。早餐：豐盛，可選擇是否加早餐。價格：便宜，CP值高。

Stayed 3 nights in Jul 2023

8/10 Good

I

2022/7/25

Stayed 1 night in Jul 2022

8/10 Good

elly

2022/5/2

Stayed 1 night in May 2022

6/10 Okay

Verified traveler

2021/10/8

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Dusty Room lacking maintenance

We got room on 6th floor, we requested for a smoke free room - and we got a room on the older wing (this hotel was previously Mirama Hotel), however we found out the bathroom was running out of soap, refrigerator was non functioning and the chair cushion were dusty. I am allergic to dust - so the whole time I was there I kept on sneezing. very 'painful' experience.

Stayed 1 night in Oct 2021

4/10 Poor

shingo

2021/2/22

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

あまり対応よくない

Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

2020/2/6

Liked: Cleanliness

Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

2019/5/5

Disliked: Cleanliness, property conditions & facilities

6박동안 객실 청소와 서비스 문제로 매우 불편했음. 타올부족으로 거의 매일 재요청을 해야했고 바닥청소도 깨끗하지 못했으며 세면대와 샤워부스는 배수가 잘 되지않아서 방을 바꿨음에도 불구하고 계속 막혀서 불편했음. 6박으로 체크인했는데 5박째 되는날 카드키가 안되서 연장해야했음. 같이 간 사람도 같은 문제가 있어서 카드키를 연장해야했음.

Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

2019/3/14

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The feeling I had for this hotel is slightly different from other mercures I stayed. The feeling it gave is , this branch is catered more for locals rather than tourist

Stayed 3 nights in Mar 2019

8/10 Good

Wielanda

2019/2/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

After all just 👌

It was ok The hotel is old but still nice Japanese restaurant was very expensive and the ramen noodles not so tasty.

Stayed 6 nights in Feb 2019

8/10 Good

KEKWEE

2019/1/25

Liked: Cleanliness, staff & service

Mercure Surabaya review

Mercure Surabaya is well located in the city, getting around is not difficult. The hotel is suited for business travelers and couples as it has decent facilities for everyone including pool, gym, spa, etc. and a good collection of restaurants

Stayed 2 nights in Jan 2019

4/10 Poor

HIROSUKE

2019/1/5

Stayed 1 night in Jan 2019

10/10 Excellent

MacKenzie

2018/12/12

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

2018/10/24

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, decent price, close to downtown, friendly staffs.

Stayed 5 nights in Oct 2018

8/10 Good

Verified traveler

2018/9/9

Liked: Cleanliness, staff & service, room comfort

スタッフが愛想良くて親切だった。部屋はトイレの便座が上げたままにできず座らないと用を足せないなど若干のメンテが必要。

Stayed 2 nights in Sep 2018

4/10 Poor

weija, 印尼

2018/3/12

Disliked: Cleanliness, staff & service, room comfort

泗水美居

床單沒換有很大髒汙，早上8點服務生無故敲門，說要檢查廁所，我並沒有要求或通知要檢查廁所。昨天才搭飛機到泗水，一大早就被吵起來。

Stayed 1 night in Mar 2018

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