ibis Surabaya City Center

Property class: 3.5

Choose dates to view prices

Located close to Tunjungan Plaza, ibis Surabaya City Center provides a free daily manager's reception, a coffee shop/cafe, and a garden. Take some time to relax at the onsite spa. The on-site international cuisine restaurant, Taste Restaurant, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is NT$570
NT$689 total
includes taxes & fees
Oct 28 - Oct 29

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk with a laptop, a TV, and a wardrobe.

Standard Room, 2 Twin Beds

  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Room

Premium Room, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds, City View

Room

Standard Room, 2 Twin Beds, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, City View

Room

Standard Room, 1 Double Bed, City View

  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
A modern lobby with a bar area, seating, and large windows overlooking a pool.

Four Points by Sheraton Surabaya, Tunjungan Plaza

Surabaya Center
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 320 reviews
The price is NT$2,141
NT$2,590 total
includes taxes & fees
Nov 1 - Nov 2
Four Points by Sheraton Surabaya, Tunjungan Plaza
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Surabaya Center, a neighborhood in Surabaya, ibis Surabaya City Center is near a train station. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. Spend some time exploring the area's activities, including golfing. Visit our Surabaya travel guide
Map
Jalan Basuki Rahmat 94 - 96, Surabaya, East Java, 60271

What's nearby

  • Sharp Bamboo Monument
    9 min walk - 0.8 km
  • Tunjungan Plaza
    11 min walk - 0.9 km
  • Grahadi
    11 min walk - 0.9 km
  • Surabaya Plaza Shopping Mall
    17 min walk - 1.4 km
  • Grand City Surabaya
    2 min drive - 2.1 km

Getting around

  • Surabaya Gubeng Station
    9 min drive
  • Surabaya Kota Station
    11 min drive
  • Surabaya (SUB-Juanda)
    40 min drive

Restaurants

  • Point Coffee
    1 min walk
  • master cep
    2 min walk
  • Warkop Cak Man TGS
    2 min walk
  • Pangsit Mie Ayam JAKARTA
    1 min walk
  • Jeko Food
    1 min walk

About this property

ibis Surabaya City Center

  • Hotel near Tunjungan Plaza
  • A free daily manager's reception, a coffee shop/cafe, and a garden are just a few of the amenities provided at ibis Surabaya City Center. Take some time to relax at the onsite spa. The on-site international cuisine restaurant, Taste Restaurant, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also find perks like:
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • A water dispenser, an elevator, and meeting rooms
  • Room features
  • All 224 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with premium channels
    • Wardrobes/closets, separate sitting areas, and recycling

Similar properties

Bar (on property)
ibis Surabaya Tidar
Surabaya Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 8 reviews
The price is NT$625
NT$756 total
includes taxes & fees
Nov 2 - Nov 3
ibis Surabaya Tidar
Compare similar properties

Frequently asked questions

Is ibis Surabaya City Center pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ibis Surabaya City Center?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at ibis Surabaya City Center on 2026/10/28 start from NT$570, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at ibis Surabaya City Center?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at ibis Surabaya City Center?

Check-out is at noon.

Does ibis Surabaya City Center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is ibis Surabaya City Center located?

Located in Surabaya Center, this spa hotel is within a 10-minute walk of Dyandra Convention Center Surabaya and Tunjungan Plaza. Sharp Bamboo Monument and Joko Dolog Statue are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

ibis Surabaya City Center Reviews

8.4

Very Good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 31 out of 96 reviews
Rating 8 - Good. 50 out of 96 reviews
Rating 6 - Okay. 13 out of 96 reviews
Rating 4 - Poor. 0 out of 96 reviews
Rating 2 - Terrible. 2 out of 96 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to malls and restaurants, Ibis is located in the city center so I was able to explore and walk around. The facilities are great and offers breakfast as well. Very clean and definitely worth the stay.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay in the middle of the Surabaya City. Near shopping malls. Clean hotel with great breakfast.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Comfortable hotel, and after a long day travelling, we did not want to search outside for a meal, and ate here, food was very good, and also excellent choice of drinks
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
It was great for the value. Easy location close to mall and train station. Some amenities seems dated and need of repair. Overall comfortable and convienent! Friendly staff and security!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SURABAYA FEBRUARY 2024

Nice hotel in a good location in the centre of Surabaya. Good price and breakfast was included. Staff were all very helpful and very friendly.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property area is good. Walk 5 mins to one of the shopping mall.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel, nice location.It is absolutely no problem for coming back next time!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Surabaya. Will definitely stay there again.
Stayed 6 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Average room. Staff were friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place that was very central & close to Tunjungan Plaza
Stayed 4 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can use a new set of pillows, as the ones used in the room is quite hard to sleep on
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Clean and affordability
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Standard of bath towels could be improved as they looked old and not well-cleaned. Would be good if there had been a mini fridge in the room.
Stayed 7 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained, friendly staffs but most can't speak foreign language like English or Mandarin.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Towels a bit old
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切なスタッフ
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
泊まるだけのリーズナブルなホテルをお探しなら良いです。立地も悪くないです。 朝食はバラエティに富んでます。味は普通です。
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通方便，價格合理。惟衛生清潔需要進一步增強。
Stayed 5 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut! Alles war stimmig!!!
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For improvement

Staff was sweeping during my lunch time (12:00-13:00) at restaurant. Cleaning up is good but better not to do during customers' breakfast/lunch/dinner time.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs all are good in English snd friendly helpful.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港からの送迎をしていただき、 ホテルフロント、ラウンジ等のスタッフの方々皆さんが親切な対応してくださいました。 機会があったらまた宿泊したいと思います。
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Nice and affordable place to stay for business trip. Location is outstanding, in Surabaya City Centre.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beau séjour!

Très bon buffet déjeuner, personnel souriant et accueillant, transport vers aéroport abordable, connexion internet excellente, Allez y vous ne saurez pas déçu!
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
職員主動，整體設施完善，附近有商場購物點
Stayed 1 night in May 2019