Best Western De Papilio

Property class: 3.5

Choose dates to view prices

At Best Western De Papilio, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is NT$958
NT$1,159 total
includes taxes & fees
Nov 14 - Nov 15

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 2 Twin Beds, Non Smoking, City View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view at night.

Superior Room, 2 Twin Beds, Non Smoking, City View

  • City view
  • 91 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 Queen Bed, Smoking, City View

  • 92 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Twin Beds, Non Smoking, City View

  • City view
  • 92 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Microwave, City View

A hotel room with a large bed, a flat-screen TV mounted on the wall, and a bedside table with a lamp.

Suite, 1 King Bed, Microwave, City View

  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

A hotel room with a large bed, a desk with a TV, a chair, and a small table with a vase.

Deluxe Room, 1 Queen Bed, Non Smoking, City View

  • 92 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking, City View

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Twin Beds, Smoking, City View

  • City view
  • 92 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, a desk with a chair, a television, and a window with a city view.

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator

  • City view
  • 92 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
A modern lobby with a bar area, seating, and large windows overlooking a pool.

Four Points by Sheraton Surabaya, Tunjungan Plaza

Surabaya Center
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 320 reviews
The price is NT$2,180
NT$2,638 total
includes taxes & fees
Nov 1 - Nov 2
Four Points by Sheraton Surabaya, Tunjungan Plaza
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Surabaya, Best Western De Papilio is in the city center. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Ciputra Waterpark and Atlantis Land Surabaya are also worth visiting. Visit our Surabaya travel guide
Map
Jalan A Yani No 176-178, Surabaya, 60235

What's nearby

  • Universitas Islam Negeri Sunan Ampel Surabaya
    12 min walk - 1.1 km
  • Petra Christian University
    20 min walk - 1.7 km
  • City of Tomorrow
    20 min walk - 1.7 km
  • Pelita Harapan University Surabaya
    4 min drive - 2.1 km
  • Tunjungan Plaza
    15 min drive - 15.4 km

Getting around

  • Waru Station
    5 min drive
  • Surabaya Gubeng Station
    20 min drive
  • Surabaya (SUB-Juanda)
    21 min drive

Restaurants

  • Ayam Bakar Primarasa
    6 min walk
  • Galeri Seafood
    7 min walk
  • Depot Mie Remaja
    7 min walk
  • Fore Coffee
    5 min walk
  • Mariposa Restaurant by BEST WESTERN Papilio Hotel
    5 min walk

About this property

Best Western De Papilio

  • Hotel near Tunjungan Plaza
  • A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Best Western De Papilio. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking and valet parking
    • Continental breakfast (surcharge), an area shuttle, and express check-out
    • Express check-in, concierge services, and a front-desk safe
  • Room features
  • All 226 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with rainfall showers and hair dryers
    • LED TVs with cable channels
    • Wardrobes/closets, refrigerators, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

Similar properties

A modern hotel pool area with a clear pool, lounge chairs, and a covered seating area.
Doubletree By Hilton Surabaya
Surabaya Center
  • Pool
  • Kids pool
  • Parking included
  • Restaurant
9.2 out of 10, Wonderful, 161 reviews
The price is NT$1,922
NT$2,326 total
includes taxes & fees
Oct 30 - Oct 31
Doubletree By Hilton Surabaya
Compare similar properties

Frequently asked questions

Does Best Western De Papilio have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Best Western De Papilio?

As of 2026/10/24, prices found for a 1-night stay for 2 adults at Best Western De Papilio on 2026/11/14 start from NT$958, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western De Papilio pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Best Western De Papilio?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Best Western De Papilio?

Check-out is at noon.

Where is Best Western De Papilio located?

Located in the heart of Surabaya, this hotel is within 1 mi (2 km) of Universitas Islam Negeri Sunan Ampel Surabaya, City of Tomorrow, and Pelita Harapan University Surabaya. Petra Christian University and Royal Plaza Surabaya are also within 2 mi (3 km). Waru Station is 29 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Best Western De Papilio Reviews

8.6

Excellent

9.0

Cleanliness

7.4

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 25 out of 51 reviews
Rating 8 - Good. 18 out of 51 reviews
Rating 6 - Okay. 5 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely accommodating and made my stay a pleasure. Indi in customer relations went above and beyond to make sure I had an enjoyable stay.
Stayed 18 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent value and fantastic breakfast

Clean and modern hotel which lived up to what was promised. Staff helpful.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto gentile e disponibile.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prisvärt fint hotell nära mall och flygplats

Bokade tre rum och bodde en natt på hotellet. Vi var nöjda med servicen, rummen och poolområdet. Mycket trevliga och servicevänliga personal. God frukost men tyvärr tog de flesta maträtterna nästan slut när vi kom dit vid niotiden. Och så var det trassel med incheckningen, dock var det inte hotellets fel utan att det var hotels.com som gjorde tabbe med bokningen.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant stay

overall it was pleasant stay, super responsive customer service and room service.clean place and so many amenities nearby, easy access to airport too. thanks
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many breakfast options! Suitable for vegans. Room was clean and the bed was very comfortable.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
pros : Good breakfast Comfortable bed Friendly staff cons: toilet can b cleaner no shuttle service to nearby places
Stayed 4 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
No Alcoholic beverages on the entire property! A bit frustrated when tje 2 aeras are called "Lounges"!
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWESOME

This is a great hotel! will come and visit again next time. Food were amazing and cleanliness is AWESOME! Keep it up Best Western. The only complain that I have is the "ELEVATOR" you should have more for a 36 floors building
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the website says they have an airport shuttle, be sure to see the small print as it’s an added charge and has to be booked in advance. Other than that it was a clean, comfortable hotel close to the airport. We did not make use of additional amenities as we were just on a quick layover.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Nice and comfortable room with friendly front desk staff. Surely will stay again on my next trip.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast & efficient very friendly and the smell of the lobby is lovely....
Stayed 2 nights in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room was decent and clean. However the breakfast area and variety can be improved
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Excellent stay.... The room was spacious, clean and comfortable. The bed (mattress, linens and pillows) were perfect. The breakfast buffet had a wide selection of food and the quality was good. Third stay at this hotel and we will definitely stay there again.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

It to far from my place that I want to visit,but the Hotel is 👍👍👍👍👍
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Amazing stay with good buffet breakfast!
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I was placed in a smoking room. The cigarettes smell is really strong.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TOP

Dengan harga yang cukup terjangkau, fasilitas kamar di papilio sungguh memuaskan
Stayed 2 nights in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning hotel 10 out of 10

I found this hotel great, friendly staff ,clean ,beds ,very comfortable . Rooms were a bit small but very cosy had some trouble connecting to wifi staff fixed it straight away. Usual facilities pool gym very safe & secure hotel definitely stay here again
Stayed 1 night in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room ok, but restaurant food is lousy. Location wise not so convenient. You need to take taxi or Grab to anywhere except a restaurant nearby call Ayam Bakar Primarasa, about 200m away.
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good clean room nice pool view nice welcome drink.
Stayed 3 nights in Apr 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

first impression stay in papilio

papilio merupakan hotel dengan standard pelayanan yg baik. namun perlu diadakan perbaikan terutama untuk kenyamanan tamu dimana masih terdengar suara senda gurau dari kamar samping kiri maupun samping kanan. alangkah baiknya apabila hal tersebut bisa diminimalkan dengan memperbaiki atau menambah peredam suara. untuk makanan terbilang istimewa dan saya menyukai sajian menu breakfastnya.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

베스트웨스턴파필리오

방음이 너무 안되서 옆방 티비 소리와 새벽까지 떠드는 사람들 소리가 그대로 들려서 좀 힘들었음. 전체적인 호텔 시설과 식사는 매우 훌륭함
Stayed 2 nights in Mar 2018
Verified review

6/10 Okay

Disliked: Cleanliness

Please concern about the cleanliness

About the food, it have lot of food choices,all is delicious, wifi speed is best ,no lagging. But the cleanliness are not good ,it have several bugs in my beds.
Stayed 1 night in Feb 2018
Verified review

6/10 Okay

Disliked: Room comfort
location and acces ok no buth tub for deluxe food variance ok taste need to improve
Stayed 2 nights in Jan 2018