Is Regantris Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Regantris Surabaya?

Valet parking is free at this property.

Does Regantris Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 310000 per vehicle applies.

Where is Regantris Surabaya located?

Located in Surabaya Center, this spa hotel is within a 10-minute walk of Korea Park, Lapangan Thor Stadium, and House of Sampoerna. Taman Bungkul and Mpu Tantular Museum are also within 1 mi (2 km). Ngagel Station is 30 minutes by foot.

Regantris Surabaya Reviews, Deals & Photos 2025

About the neighborhood

Surabaya Center, a neighborhood in Surabaya, is home to Regantris Surabaya. House of Sampoerna and Monument Of Suroboyo are local landmarks, and the area's natural beauty can be seen at Korea Park and Taman Bungkul. Taman Hiburan Rakyat and Lapindo Mudflow in Sidoarjo are also worth visiting.

Visit our Surabaya travel guide

6/10 Okay

Verified traveler

2020/3/6

Good. Average

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

2019/12/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay and delicious breakfast

Stayed 7 nights in Dec 2019

10/10 Excellent

Kelvin

2019/11/23

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

19-Nov-19 RM 610 The reception Ms Santi was very helpful when I wanted to print a document to sign & that i had to urgently email back home. She suggested to print, let me sign & then scan for me. And everything was done in 10mins. I really appreciate her initiative and excellent attitude to helping her guests.

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

2019/11/4

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2019

10/10 Excellent

Suwardy

2019/10/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2019

10/10 Excellent

Lesley

2019/9/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Hotel clean, modern and well maintained with zany decor. Staff really helpful and most speak reasonable English, not common in Borneo. We just had overnight stop so can't comment on location. Dinner in the restaurant was good as well. Happy to recommend Artotel.

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

2019/9/28

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Semplice con buona locazione. Vicino al centro città

Stayed 2 nights in Sep 2019

8/10 Good

Danny

2019/8/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good exp staying here

Concierge was helpful, quick to respond. One thing about the hotel, they play music in the hallway. You can barely hear it in the room, but still, you can hear a little bit of it. Room was clean, AC was cold. Liked it!

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

2019/6/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

感覺退步了

地上有些毛髮，隔音很差，晚歸的旅客關門聲音很大，早餐不如從前優秀。

Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

2019/5/23

Liked: Cleanliness

Disliked: Staff & service

The property is situated in a good location where there are great cafes close by. The bed and pillows are very comfortable but the rooms are pretty run down, far from what I expected based on the images we saw on Expedia. The hotel staff at the reception on night duty isn’t very helpful when we wanted to lodge a police report at 2AM after my friend realised he lost his wallet.

Stayed 2 nights in May 2019

8/10 Good

Gisèle

2019/4/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon plan pour Surabaya car pas trop loin des ga

Dans un quartier plutôt chic de Surabaya. Decoration originale.

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

2019/3/21

Liked: Cleanliness, staff & service

I like the bathroom. The bed is comfortable but I suspect it to have bed bugs. I stayed there for 7 nights and have been seen bugs bites on my body.... The staff is pleasant and honest. I left adaptor upon checked out and came by the next day and asked them to check. They did find it. This is not very common. Usually people won’t care for whatever left when you already checked out.

Stayed 7 nights in Mar 2019

6/10 Okay

Chen Chung

2019/2/19

Liked: Cleanliness, staff & service

Stayed 1 night in Feb 2019

8/10 Good

Febrian Aribudi

2018/12/23

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2018

8/10 Good

Peggy

2018/6/30

Liked: Staff & service, property conditions & facilities, room comfort

It’s good for business only

Stayed 1 night in Jun 2018

10/10 Excellent

Hannah

2018/6/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2018

6/10 Okay

Benny

2018/6/19

Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

2018/6/7

Liked: Cleanliness, room comfort

Stayed 1 night in May 2018

10/10 Excellent

Tunasa, Singapore

2018/4/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in Surabaya.

Quick check in, nice welcoming drink. Room was clean, amenities and toiletries were of nice quality. It wasn't really in city centre but close enough. Nice neighborhood, wish I got more time to see about the area.

Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

2018/3/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

CHIH HAN

2017/10/10

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

2017/7/12

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in Jul 2017

10/10 Excellent

rienjani

2017/4/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was clean, the staff are friendly and helpful. Great experience!

10/10 Excellent

Benjamin

2017/3/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and amazing hidden gem.

It was an amazing experience with Artotel. I was surprised that a 3.5 star hotel could do it impeccably great. It's an art theme hotel done in a tasteful way. The only thing the hotel needs to improve on is putting a bar fridge in the room.

8/10 Good

heru

2016/12/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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