Sunstream Hotels Southwest Florida hotels

"Great stay, lovely large room. Nice pool area with bar "

"My experience at this hotel was quite disappointing. Right from check-in, the service was poor — the staff seemed unprepared and unwilling to assist, which created a negative first impression. Additionally, I was surprised by extra charges that were not clearly disclosed at the time of booking, which I find to be a lack of transparency. The situation got worse upon entering the room. The cleanliness was below standard, with the floor feeling greasy, giving an overall impression of poor hygiene. To make matters worse, the air conditioning unit was extremely noisy, making it difficult to rest and affecting the overall comfort of the stay. Unfortunately, the experience did not meet expectations. There are several basic areas that need urgent improvement, especially customer service, cleanliness, and maintenance."

"Beautiful resort, first class service everywhere"

"My daughter and I stayed here for a relaxing beach getaway and overall we had a good experience. The grounds were well-maintained, the beach access was great, and the location made it easy to enjoy shelling, sunsets, and exploring Sanibel. The staff we interacted with were friendly, and we appreciated having guest laundry available during our stay. That said, there were a few quirks we wish we had known ahead of time. It would have been helpful if the hotel gave guests a heads up about the strong taste/smell of the island water, similar to how they warn guests about sand flies. Also, since the hotel room doors open to the outside, it would be nice if parking spots were assigned or numbered by room. Searching for parking and then walking back to the room at night wasn’t ideal. Our room itself was comfortable overall, but there were a few maintenance and layout issues. The door to the room didn’t fully seal, and we could see daylight coming through the edges. On our second day we had to call the front desk to request housekeeping. Noise could also be an issue at times with doors slamming and dogs barking in nearby rooms. The bathroom setup was… interesting. The sliding barn door with frosted glass looked modern, but one of the bathroom lights stayed on like a nightlight, so the light shined through the frosted glass into the bedroom all night, which made sleeping harder than expected. Overall, we still enjoyed our stay and made wonderful memories here."

"Muy linda la extacion"

"This is a hard one. We loved the location. The room was very clean & updated. We loved that they provided beach towels & we didn’t have to pack those! We could walk to everything! But the staff… they couldn’t get on the same page. We were told we could stop"

"It was so mid"

"This is a beautiful hotel centrally located in Sarasota. The staff was friendly and helpful. The room was clean and super comfortable. All the services needed were provided well. Would definitely recommend and would definitely stay there again. "

"The location is perfect if you’re planning on the beach. It’s about a mile away if you want a cheap Uber or a great walk over the bridge if you like walking. Hotel has a great view of the water. Total win"