大廳
查看供應情況

溫德姆紹斯伯里飯店的評分

3 out of 5
溫德姆紹斯伯里飯店
1284 Strongtown Road, Southbury, CT

評論

8.0

非常好

10 分，有夠讚；1004 則評論中有 414 則" "
8 分，不錯哦；1004 則評論中有 321 則" "
6 分，一般般；1004 則評論中有 136 則" "
4 分，不太好；1004 則評論中有 76 則" "
2 分，很糟糕；1004 則評論中有 57 則" "

8.4/10

整潔度

8.6/10

員工素質

7.8/10

設施服務

8.0/10

住宿環境和硬體

8.0/10

環保程度

評論

6/10 一般般

Jie

於 2024 年 2 月住了 4 晚
Joseph Urbano- Director of Operations 於 2024年2月14日回覆
Good Day Jie, Thank you for your review of the hotel! We hope you enjoyed your stay.

8/10 不錯哦

BIN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 1 晚
Joseph Urbano- Director of Operations 於 2019年7月9日回覆
Good Day, Thank you for taking the time to review the hotel! We are glad you enjoyed your stay!

8/10 不錯哦

BIN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 3 晚
Joseph Urbano- Director of Operations 於 2019年7月9日回覆
Good Day, Thank you for reviewing the hotel. We are glad to hear you enjoyed your experience and hope to see you again!

10/10 有夠讚

Qinggang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Amy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff is warm and welcoming. They help in anyway they can.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Vladimir

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Recommended good option to stay.
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年5月1日回覆
Good Day Vladimir, Thank you for your great review of the hotel!

4/10 不太好

Dona

不喜歡：整潔度和員工素質
Worms in the coffee machine
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月23日回覆
Good Afternoon Dona, We apologize you didn't enjoy your stay with us, however we did not have worms in the coffee machine in your room.

10/10 有夠讚

linda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月25日回覆
Good Day Linda, Thank you for your review of the hotel. We are glad to hear that you enjoyed your stay with us. We hope to have you stay with us again!

10/10 有夠讚

James

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quick easy check in
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月23日回覆
Good Day James, Thank you for the review of the hotel. We are glad to hear you enjoyed your stay with us and hope to have you back again!

6/10 一般般

Adan

於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月23日回覆
Good Day Adan, Thank you for the review of the hotel. We apologize for any inconvenience you may have experienced during your stay.

10/10 有夠讚

Dave，Woodbury

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The first room I was assigned, 191, had very low Wifi, 1 bar. they promptly moved my room and problem was solved, thank you much
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月22日回覆
Good Day Dave, Thank you for taking the time to write a review of the hotel. We are happy to hear that you enjoyed your stay and the Wi-Fi issue was resolved promptly. We hope to have you stay with us again in the future.

10/10 有夠讚

Susan

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月23日回覆
Good Day Susan, Thank you for your excellent review of the hotel! We are thrilled to hear you enjoyed your stay with us.

4/10 不太好

Jessica

商務旅客
Had to step over a giant puddle of throw up in the parking lot as I made my way in. Room was a non smoking room but smelled strongly of cigarette smoke. Shower would not drain while showering- I stood ankle deep in water during my quick shower. I was awakened at 1:30AM to someone repeatedly pounding in my door. Since I was staying alone, I did not answer. After about 10mins, I heard another door open a few rooms down in the hallway - I assume the person was at the wrong door but it really startled me. There was also a nice big dead stink bug on the floor next to the bed when I woke up. Overall, not a place I’d willingly go back to.
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月18日回覆
Good Day Jessica, Thank you for taking the time to reach out about your stay. Please accept our apologies for the inconveniences you experienced. We will certainly address these concerns with the appropriate departments.

10/10 有夠讚

Nathaniel

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
O
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月15日回覆
Good Day Nathaniel, Thank you for your great review of the hotel! We are so happy to hear you enjoyed your stay!

6/10 一般般

Jessica

親子旅遊
I wish the pool would been open for the kids beside that everything was good
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月15日回覆
Good Day Jessica, Thank you for your review of the hotel. We apologize for the inconvenience of the pool being closed, however we are renovating it for a better guest experience and hope to have you stay with us again.

10/10 有夠讚

Ruthann

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice, inexpensive
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月15日回覆
Good Day Ruthann, Thank you for your review of the hotel. We are pleased to hear that you enjoyed your stay with us!

2/10 很糟糕

Lauren

於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年5月1日回覆
Good Day Lauren, Thank you for taking the time to provide your review. While I understand you seem to be dissatisfied with your stay by only providing a 1 star review, I am unable to understand or help you since you have not provided any context as to your 1 star review.

10/10 有夠讚

john

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Its very nice there and clean and quiet.
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月10日回覆
Good Day John, Thank you for your review of the hotel! We are glad to hear that you enjoyed your stay with us! We hope to have you stay with us again!

10/10 有夠讚

Roberta，Falling Waters

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My favorite hotel In Connecticut.
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月15日回覆
Good Day Roberta, Thank you for your great review of the hotel. We are happy to hear that you enjoyed your stay with us in Connecticut! We hope to see you again soon.

10/10 有夠讚

Guy

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月8日回覆
Good Morning Guy, Thank you for your review of the hotel! We are happy to hear that you enjoyed your stay with us!

8/10 不錯哦

Samantha

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Check in/front desk staff were friendly and efficient. The room was clean in terms of the beds and carpets but there was either a terrible rust or mold build up behind the toilet that was pretty gross and lots of hair in the drain of the tub that I wasn't comfortable running a bath for my son. The bartender in the lounge this weekend was off-putting. She certainly didn't seem happy to be there. Overall a good stay and convenient to where we travel to to see family, but I wouldn't book here again knowing the Heritage is right down the road.
於 2024 年 4 月住了 2 晚
Joseph Urbano- Director of Operations 於 2024年4月8日回覆
Good Day Samantha, Thank you for your review of the hotel. We apologize for the inconvenience you experienced during your stay. We will certainly address these concerns with our team.

8/10 不錯哦

Heather

商務旅客
喜歡：整潔度和員工素質
Overall it is a decent hotel. The outside and lobby are nicer than the rooms. The rooms are a bit dated. Happily everything was clean and the restaurant had a nice selection of food....which is important as there are not too many places to ear nearby.
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月8日回覆
Good Day Heather, Thank you for your review of the hotel. We are continuously trying to improve the property and hope you will come back again!

6/10 一般般

Jeffrey

喜歡：員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Joseph Urbano- Director of Operations 於 2024年4月4日回覆
Good Day Jeffrey,Thank you for your review of the hotel. We hope to have you stay with us again!

10/10 有夠讚

Ralph

於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月22日回覆
Good Day Ralph, Thank you for your great review of the hotel. We are happy to hear that you enjoyed your stay with us. We hope to have you stay with us again!

10/10 有夠讚

Guy

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Early checkin cleanliness and friendliness
於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年3月29日回覆
Good Day Guy,Thank you for your great review of the hotel! We are thrilled to hear you enjoyed your stay with us and hope to have you back again!

8/10 不錯哦

Destiny

喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月2日回覆
Good Day Destiny, Thank you for your review of the hotel. We are glad to have you stay with us!

10/10 有夠讚

Daniel

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The paint in the pool
於 2024 年 3 月住了 3 晚
Joseph Urbano- Director of Operations 於 2024年3月25日回覆
Good Day Daniel, Thank you for your great review of the hotel! We hope to have you stay with us again!

2/10 很糟糕

Alyssa

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff turned on us as soon as our paid function ended. I did not feel comfortable staying the night. I want a refund. I checked out at 8:45 pm The staff was extremely rude and videotaped our group. I did not feel like staying was ok.
於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年3月25日回覆
Good Day Alyssa, Thank you for your review of the hotel. We apologize you did not enjoy your time with the hotel. You and your group were asked to leave the private meeting space since you brought in outside alcohol that was not permitted in the space and would jeopardize our liquor license. No refund will be issued, again as you were aware of booking a pre-paid reservation as well as breaking hotel policy by having outside liquor that was not permitted in our private meeting space.

10/10 有夠讚

Anna

家庭旅遊
喜歡：設施服務
Clean, friendly and great location.
於 2024 年 2 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年3月14日回覆
Good Day Anna, Thank you for your review of the hotel. We are glad to see you enjoyed your stay with us. We hope to have you back again!

10/10 有夠讚

Michael

於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月2日回覆
Good Day Michael, Thank you for your review of the hotel! We are glad to see you enjoyed your stay with us. We hope to have you stay with us again!

10/10 有夠讚

CHARLES

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Big clean rooms and staff was great
於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年3月8日回覆
Good Day Charles, Thank you for your great review of the hotel! We are happy to hear that you enjoyed your stay with us! We hope to have you back again!

10/10 有夠讚

Minelva

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was excellent. The staff was very accommodating and helpful. One exception of pool area ceiling being extremely dirty looking with floats and balls above the pool. Other then that it’s was a perfect stay.
於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年3月5日回覆
Good Day Minelva,Thank you for your great review of the hotel! We are happy to hear that you enjoyed your stay! We are making improvements in the pool area and hope you will be able to visit us again soon!

2/10 很糟糕

Sharon G.

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
This property was old and dirty. A lot of stuff was rusted. The shower head was falling apart. Seems like a lot of drug addicts live there. There was a guy walking around the parking lot with no shoes on dirty feet, mumbling to himself, staggering when we pulled up. When we went out later, there was another gentleman also staggering around and smelling of alcohol and marijuana. I did not feel safe there. The room was old, not cleaned well, and even though they said it was smoke-free, the room smelled of cigarettes smoke. I complained to the night manager when we arrived, our room was changed, but the condition of the room was the same.
於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年3月5日回覆
Good Day Sharon, We apologize you did not enjoy your stay with us. We continue to try and make improvements to our property so our guests can have an enjoyable stay. Rest assured, drug addicts do not live here, nor do they walk our property barefoot. We hope you can find alternate accommodations when you visit the area in the future.

2/10 很糟糕

LUIS

於 2024 年 2 月住了 7 晚
Joseph Urbano- Director of Operations 於 2024年3月4日回覆
Good Day Luis, We apologize you did not enjoy your stay with us.

4/10 不太好

subrena

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年2月27日回覆
Good Day Subrena,Thank you for your review of the hotel. We apologize for the inconvenience you experienced during your stay.

10/10 有夠讚

Lisandro，North Woodmere

喜歡：整潔度、員工素質和住宿環境和硬體
Quick and easy check in
於 2024 年 2 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年2月27日回覆
Good Day Lisandro, Thank you for your review of the hotel!

10/10 有夠讚

Bindu

於 2024 年 2 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年3月25日回覆
Good Day Bindu, Thank you for your review of the hotel. We are happy to hear that you enjoyed your time with us!

6/10 一般般

Kenneth

商務旅客
No coffee in the lobby at all, was directed to make in my room . Walls thin, I woke up cause I heard my neighbors alarm clock at 3 am
於 2024 年 2 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年2月14日回覆
Good Day Kenneth, Thank you for your review of the hotel. The hotel has never offered complimentary coffee in the lobby as we have unlimited coffee offered in the room.

8/10 不錯哦

Robert

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel and staff. The room was very clean and comfortable
於 2024 年 2 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年2月5日回覆
Good Day Robert, Thank you for your review of the hotel!

10/10 有夠讚

Jason，The Villages

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super easy check in, delightful staff all around. Breakfast spread in Arrowhead is wonderful and perfectly priced. Perfect homebase from Bradley for back and forth to 845 NY work schedule weekend.
於 2024 年 2 月住了 2 晚
Joseph Urbano- Director of Operations 於 2024年2月5日回覆
Good Day Jason, Thank you for your review of the hotel! We are so happy to hear that you enjoyed your stay! We look forward to having you back again!

10/10 有夠讚

Sandra

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
When I checked in, I was told, "The restaurant will be open at 6," I was intrigued, since it's so rare for a hotel (one that I can afford, lol) to have its own restaurant. I had been planning to go to a grocery store and getting myself a bagged salad, but instead I decided to check out the restaurant. I chose my table, and the hostess/bartender/server (she does it all) took my drink order and then my dinner order. She was very friendly and engaging, and gave me recommendations when I asked. I ended up choosing French onion soup and a Caesar salad with salmon. Everything was great. My soup was amazing. The cheese was plentiful and melted and just mmmmmmmm... it was sooo good. Then my salad came out. I would have liked a slightly bigger piece of salmon, and a little less dressing on the salad, but it was all very good nonetheless. I ended up moving to the bar after I'd eaten, and made a few new friends. The following evening, I decided to go again. I decided to have a margarita, and Lisette offered me an apple margarita— that was different! And yummy! I ordered the Thai sweet chili wings and they were absolutely perfect. I didn't stay as long that night but it was still enjoyable. Enough about the restaurant, lol. My room was also very nice. It had a refrigerator, and there were USB slots for charging cables built into the wall on both sides of the bed. The TV worked, but the selection was a bit slim. The bathroom had all the necessities as well. I would absolutely stay again.
於 2024 年 1 月住了 2 晚
Joseph Urbano- Director of Operations 於 2024年2月5日回覆
Good Day Sandra, Thank you so much for your kind words about the hotel and your experience! We are so happy to know that you enjoyed your stay with us and the restaurant as well! We hope to have you stay with us again!

10/10 有夠讚

Virginia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年2月5日回覆
Good Day Virginia, Thank you so much for your great review of the hotel! We are happy to hear that you enjoyed your stay with us!

10/10 有夠讚

Seerojnie

喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful place
於 2024 年 1 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年2月5日回覆
Good Day Seerojnie, Thank you for the great review of the hotel! We are so happy to hear that you enjoyed your stay!

2/10 很糟糕

Cassandra

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
We were in the room for an hour. Killed 1 spider, 2 little black bugs and then checked out after we saw 2 roaches
於 2024 年 1 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年1月29日回覆
Good Day Cassandra, Please accept our apologies for the less than pleasant experience you had during your stay with us. We will certainly address these concerns.

10/10 有夠讚

Patricia

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年1月24日回覆
Good Day Patricia,Thank you for the review of the hotel! We are happy to hear that you enjoyed your stay with us! We hope to have you back again!

10/10 有夠讚

Maryanna

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place!
於 2024 年 1 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年1月23日回覆
Good Day Maryanna, Thank you for your great review of the hotel! We are so happy to see that you enjoyed your stay with us and hope to have you back again!

8/10 不錯哦

Tyrone

於 2024 年 1 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年1月23日回覆
Good Day Tyrone, Thank you for your review of the hotel! We are happy to hear that you enjoyed your stay!

10/10 有夠讚

Cole

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年1月23日回覆
Good Day Cole, Thank you for your great review of the hotel! We are thrilled to see you enjoyed your stay with us!

4/10 不太好

Guile

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
Service in restaurant/bar was terrible. One waitress for the whole room. Waited about 2 hrs to finally get all our food. Had steak and it was probably the worst I had in a long time. Didn’t send back because I didn’t want to wait longer. For service this bad I will not usually leave a good tip to waitress but felt so bad for her when she told us that they won’t hire anyone else. But I left 15% for her. Went to front desk and there was no one there. Will never stay here again.
於 2024 年 1 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年1月22日回覆
Good Day Guile, Thank you for taking the time to review your experience with us. Please accept my apologies for the less than pleasant experience you had with us. We will certainly address these concerns with our team.

10/10 有夠讚

Zurelly

喜歡：整潔度
I liked the hotel
於 2024 年 1 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年1月22日回覆
Good Day Zurelly,Thank you for your review of the hotel! We are happy to know that you enjoyed your stay!