Find Luxury Hotels in South Side, IL

"Bed bugs "

"We had a connection cancelled due to severe weather and got stranded in Chicago late in the evening. I booked this hotel on Hotels.com thinking it had an airport shuttle. It did not. When we arrived, the line to checkin was nearly out the door with one young girl working the desk and clearly using her phone to FaceTime someone who was guiding her through every step, every click of the mouse, etc. She was not trained and should not have been there alone. As a result, we stood in line for well over an hour to get checked in and didn't get to sleep until around 2am. This turned a miserable day into two miserable days."

"The rooms were very nice. The property is in a perfect location close to the airport and the restaurant on the ground floor was excellent."

"Breakfast was good! I enjoyed that the proteins changed from day to day! The front desk staff were very kind and informative. I wanted housekeeping to come and take out the trash which they did AND picked up after us and made our bed while we were out for the day. We will definitely stay here again when we visit chicago again, its about a 40minute drive into the downtown area. Worth it if you want to have some quiet away from the big city each night"

"Always is a great experience in the Hotel.Thanks"

"This was hands down the worst hotel I've ever seen. Mattress was covered in piss stains, there was puke on the computer desk, the blinds were broken, dresser was missing drawers, the bad frame was straight up made of 2x4's, and the dude at the front desk was on a personal call the entire time he was checking me in. They also offer you a free can of Coke if you give them a 10/10 review. So desperate. I'm trying to get a refund right now because we refused to stay there under such conditions. STAY AWAY FROM THIS PLACE. "

"The room was really spotless. Really comfortable bed and the pillows are nice as well. Comes with microwave and fridge as well. However the shower head pressure was significantly weak. And the plugs for both nightstands didn't work. It would have been nice if there were a complimentary breakfast as well.But overall the room was really good. "