Front desk personal were not friendly and look like they hated their job. Security officer and bartender by pool were friendly.
LORENA
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Lizandra
2024年6月17日
喜歡:整潔度、員工素質和住宿環境和硬體
n/a
Lizandra
於 2024 年 6 月住了 1 晚
8/10 不錯哦
Andy
家庭旅遊
2024年6月17日
喜歡:員工素質和住宿環境和硬體
In front of the beach and family friendly
Andy
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Alyssa
家庭旅遊
2024年6月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had an amazing stay with my family.
Alyssa
於 2024 年 6 月住了 2 晚
8/10 不錯哦
Shelia
親子旅遊
2024年6月17日
喜歡:整潔度、設施服務和住宿環境和硬體
Nice place to come for vacation but as resort should have more activities and restaurants should be available and staffing be more courtesy
Shelia
於 2024 年 6 月住了 2 晚
8/10 不錯哦
Esperanza
家庭旅遊, 親子旅遊
2024年6月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our room view and all the wonderful amenities. We can't wait to go back.
Esperanza
於 2024 年 6 月住了 2 晚
2/10 很糟糕
Nicole
團體旅遊, 家庭旅遊
2024年6月17日
不喜歡:整潔度、員工素質和住宿環境和硬體
I’m assuming I got an older room not a renovated one. It’s had rotting wood in the bathroom; with spiders and other bugs. My sheets had stains on them and there were roachs in the bedroom! Went to front desk a 3rd time to verify I was checked out of my room and to get a print out of my invoice but turned out staff lied to me staying they checked me out and would comp my night. Went back in the AM to verify I was not checked out and the manager couldn’t bother to come out of the office to address the situation.
I’m very displeased because my family and friends stay here at least 3x a year.
It’s gone down hill that’s for sure.
Nicole
於 2024 年 6 月住了 2 晚
8/10 不錯哦
Melissa
家庭旅遊
2024年6月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room wasn’t ready at check in time. Had to wait for room to be ready. This is the third time that’s happened to us.