「There were no slippers provided as stated in room description, although we requested for it the next day, the hotel did not even have a pair of slipper available, which was a bit disappointing.
A bit of construction work is in progress outside of our terrace room.
Overall the hotel is new and beautiful, the staff also welcomed us with a a bottle of wine and dessert for our honeymoon celebration.」
「We had a stay for 5 days and 4 nights. Everything was great except the cleaning service. Every time we got back to our hotel room, the condition was terrible. It was uncleaned and untidied. The blanket and bed sheet were everywhere as if somebody just slept on it. No change of towels. Surface was never wiped. Very disappointed. 」
「Warm professional welcome by Dean on arrival at reception. Beautiful river and city views from our spacious 15th floor corner room. Complimentary water bottles and fantastic room servicing on each day of our 5 day stay. Handy to art gallery and bridge river crossings. We are happy to recommend The Langham. 」
「Nice breakfast package and rooftop bar. Professional service and decent accommodation, should be amazing with river view. We were offered with drinks during waiting time of our room. Spacious and minimal room which is eco-friendly. Appreciate if extra chair and mirror are there. All in all, we have a comfort stay here and it’s definitely an accessible location to many places!」
"Convenient location. Staff was very nice. We stored our luggage at the concierge after check out but came back a couple of times to repack the stuff. But the staff had no complaints and greeted us every time with smiles. Love their services. "
"Hotel is very close to Southern Cross Station and tram station. The 2-bedroom provides complete kitchen facility and washer/dryer which is very convenient for a family. The frontdesk is very nice and helpful. Highly recommended."