「Hello,
I wanted to share some concerns about my recent stay and request your help in reviewing whether a partial refund might be appropriate.
When I checked in, I asked if it would be possible to place my room on the same floor as another family member staying at the hotel. I was told that because my reservation was booked through Expedia and listed as a private room, the hotel was unable to make any adjustments and that I would need to contact the host through the booking platform if I needed...
「Hello,
I wanted to share some concerns about my recent stay and request your help in reviewing whether a partial refund might be appropriate.
When I checked in, I asked if it would be possible to place my room on the same floor as another family member staying at the hotel. I was told that because my reservation was booked through Expedia and listed as a private room, the hotel was unable to make any adjustments and that I would need to contact the host through the booking platform if I needed...
Patricia Pulido