We had multiple issues in our unit and nothing was ever done about it. Broken door latches, broken couch, things not working right. Property manager didn't care to fix them.
Andrea
於 2024 年 3 月住了 28 晚
2/10
Andrea
於 2024 年 4 月住了 28 晚
10/10
Our family trip was for a memorial. We needed a place to be together without being too cramped. This apartment was beautiful and clean. It was everything we had hoped for! Will definitely return!
Amy
於 2024 年 4 月住了 4 晚
8/10
Great experience
Asaph
於 2024 年 4 月住了 2 晚
4/10
The service was not good. I would be asked the same question many times even I had answered them. Also they called because they couldn’t find the fob when I had put it back into the black box. It does not sound very organized.
Renate
於 2024 年 4 月住了 2 晚
2/10
The actual spot was nice but the management was horrid. When we arrived we noticed one of the beds was broken. We immediately emailed management and sent a picture which they acknowledged. Since it was moments after check in it obviously wasn’t us. Two weeks later we were informed we were being charged $25 for breaking the bed. From that point on they were impossible to contact. Multiple emails later, a few phone calls no one ever got back to us and we are out $25. It’s only $25 but it’s the principle of the matter. During our stay we were immediately responded to. Since then, not one single email or call was responded to.
Emily
於 2024 年 3 月住了 1 晚
8/10
Amazing apartment in the centre of Smiths Falls. Only issue is that this apartment has a very strict rule with ID check, not only two pieces of photo IDs, you also need to give a photo of you holding your id. Given the fact of cyber scams nowadays, it only takes one data leak to lose your identity. The hotel also charges $200 fee as deposit, won’t cancel the charge but only do refund after a few reminders 11 days. Not very friendly and convenient in nowadays hospitality world.
Shan
於 2024 年 3 月住了 1 晚
10/10
Karen
於 2024 年 4 月住了 2 晚
8/10
Nicely renovated suites but in need of co.etion like bedroom ceiling fixture not there, the main door is very are to operate
Robert
於 2024 年 3 月住了 2 晚
10/10
Great place very clean! Seems to be very newly renovated
Allyson
於 2024 年 3 月住了 4 晚
10/10
Easy access location, close to restaurants and shops, comfortable spaces, 100% recommended
Juan
於 2024 年 3 月住了 2 晚
4/10
Anne
於 2023 年 11 月住了 1 晚
10/10
Charles
於 2024 年 3 月住了 2 晚
10/10
The whatsapp and paypal payment had me really worried this was going to be a scam. But, besides the fact there is no person to talk to, everhtbing else was amazing.
Check in was smooth, i got my depoait back, and it was an amazing deal compared to anywhere else. Highly recommend.
Robert
於 2024 年 2 月住了 1 晚
10/10
The staff are very polite and accommodating. Rooms are kept clean. Very welcoming atmosphere.
Andrea
於 2024 年 1 月住了 28 晚
10/10
Elizabeth
於 2024 年 2 月住了 2 晚
8/10
Carolyn
於 2024 年 2 月住了 1 晚
8/10
Apartment was great for the week - very comfortable and clean. Could have supplied a few more essentials in the kitchen (a clean sponge & another dish towel) but it was fine overall. Only real downside was the awful chemicals they used to clean the hallway floors everyday. They were unbearably strong & you could not escape the smell inside the apartment.
Kathy
於 2024 年 1 月住了 7 晚
10/10
Stayed here a few times now . Love this place it feels like home away from home . Nice to be able to cook normal meals and have a great work space . Will be back
Kristina
於 2024 年 1 月住了 5 晚
10/10
We really like the management at this building. Very kind and takes the time to listen.