Is The Quay Hotel West Coast pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Quay Hotel West Coast?

As of 2025/9/28, prices found for a 1-night stay for 2 adults at The Quay Hotel West Coast on 2025/10/13 start from NT$2,626, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Quay Hotel West Coast?

Self parking is free at this property.

What time is check-in at The Quay Hotel West Coast?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at The Quay Hotel West Coast?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does The Quay Hotel West Coast provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of SGD 55 per vehicle applies.

Where is The Quay Hotel West Coast located?

Located in Queenstown, this hotel is within a 5-minute walk of West Coast Park and National University of Singapore. Haw Par Villa and Clementi Mall are also within 3 mi (5 km). Haw Par Villa Station is 25 minutes by foot and Kent Ridge Station is 27 minutes.

The Quay Hotel West Coast Reviews, Deals & Photos 2025

10/10 Excellent

PAVITHRE

2024/9/10

Good stop for business travellers.

Stayed 4 nights in Aug 2024

10/10 Excellent

YUICHI

2024/12/12

Liked: Cleanliness

very good.

Stayed 3 nights in Dec 2024

10/10 Excellent

Piyanuch

2024/8/7

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel. Friendly staff

Stayed 1 night in Aug 2024

10/10 Excellent

Robin

2023/8/20

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice Hotel for stay at NUS

Stayed 13 nights in Aug 2023

10/10 Excellent

Yasser

2024/8/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Very good

Stayed 1 night in Aug 2024

10/10 Excellent

Hiroki

2024/9/22

Liked: Cleanliness, staff & service

The convenient location for someone who has to work at NUS for a short timemperiod

Stayed 5 nights in Sep 2024

10/10 Excellent

Abiodun

2023/3/20

Liked: Cleanliness, staff & service, property conditions & facilities

The property is in good shape, has a good room size, and most importantly the staff members are very supportive. We had a wonderful stay there and I recommend this hotel as a good choice if you visit Singapore.

Stayed 17 nights in Mar 2023

4/10 Poor

PATRICK

2024/10/6

Disliked: Staff & service, property conditions & facilities, room comfort

Quite expensive for this kind of hotel, room very small, no separation between shower and toilet

Stayed 1 night in Sep 2024

8/10 Good

Louisa

2025/8/20

Liked: Cleanliness, amenities

Expect high prices for a small cramped room. But that’s what you get in Singapore for that kind of money. You have just enough space to walk to the other side of the bed. The bathroom has a separate shower so once you shower the entire floor gets wet. The main negative point for us is the super slow Wifi which is hardly usable!! On the positive side, you get coffee/tea making facilities, hair dryer, a super cold fridge, TV and even an iron/ironing board. No small hand towel provided but you can ask for one. No drinking water is supplied, you’re expected to keep cool boiled water in the jug provided. If you’re not used to that, you can easily buy water from the several stores just around the corner. There are also lots of local eateries nearby catering mainly to the many students from the nearby university. We stayed here mainly due to the proximity to the university. There is a small bus station where you can take certain buses and also a bus stop nearby where you can take buses to the nearby shopping centre and also into the main city centre. That is however quite far. The staff are quite responsive and will try to rectify any problems.

Stayed 4 nights in Aug 2025

8/10 Good

Thijs

2024/3/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good value for money

Stayed 4 nights in Mar 2024

10/10 Excellent

Maya

2024/1/31

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was on the main road close to the bus stops. The staff cleaned my room well. The reception was friendly and helpful. I felt safe in this hotel

Stayed 6 nights in Jan 2024

8/10 Good

Mohdaifizul

2024/8/8

Liked: Cleanliness, staff & service

All ok

Stayed 1 night in Aug 2024

6/10 Okay

Sharafali

2024/12/5

Nothing to add

Stayed 2 nights in Dec 2024

4/10 Poor

Yu

2024/7/18

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The cleanliness of the rooms varies greatly.

Stayed 4 nights in Jul 2024

10/10 Excellent

Leonard

2023/5/4

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean room (made up everyday). Bus stops very close by.

Stayed 6 nights in Apr 2023

8/10 Good

Kushan Sudheera

2023/4/28

Liked: Cleanliness, staff & service, property conditions & facilities

Nice stay

The hotel provided us early check in without any extra charges. The room was clean and tidy. However, the room was small, but most of the rooms in Singapore at this price point is of this size. The staff was friendly. Overall, a nice stay.

Stayed 8 nights in Apr 2023

8/10 Good

Stephen

2024/7/6

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

You get exactly what you pay for, so no complaints there. The staff are helpful and friendly. The room is exactly as i expected. My only issue was the mattress was hard as rock and had to go buy a topper from IKEA to be able to sleep

Stayed 8 nights in Jun 2024

8/10 Good

anthony

2024/2/15

Liked: Cleanliness, property conditions & facilities

Xxxxhjic

Stayed 1 night in Feb 2024

4/10 Poor

stef

2023/11/25

Disliked: Amenities, property conditions & facilities

Kamer is eenvoudig, geen raam. Voor de lage prijs op zich wel goed. Vriendelijk personeel

Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveler

2023/10/30

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NIGHTMARE

How could they rent out the room when they themself should know better the rooms are so stinky and yet the receptionists cant be bothered when my guest approached them ? This is so shameful !!!!

Stayed 7 nights in Oct 2023

2/10 Terrible

Robert

2024/7/5

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay here

Avoid this hotel. The management and desk staff are exceptionally rude and indifferent. I could not believe I would ever encounter a hotel manager in the HOSPITALITY industry with such low regard for treating customers well. I’m a 60+ year old academic professional so there can be no plausible rationale for their poor attitudes. Every single interaction with manager or staff was unpleasant and cringy.

Stayed 4 nights in Jun 2024

2/10 Terrible

Lorelei

2023/2/28

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

The bed was rock hard, sheets were stained and holey (and when we asked for a change, I was told that there wasn't much for housekeeping to do as the sheets often came back from the laundry stained - ew!), and the room itself was tiny. Additionally, there was only one soap (a two-in one that was expected to be used for literally everything, including hand washing) which was insanely drying. Finally, there's a 30 SGD charge for lost room cards, which is frankly ridiculous.

Stayed 6 nights in Feb 2023

2/10 Terrible

Zahir

2023/4/9

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Horrible staff and dingy smelly rooms. We stayed 5 nights and this was one of my worst hotel stays anywhere. I went there with my brother who had a surgery at his neck at NUHS. When i brought him back he was in pain so asked an additional pillow for him and they flat out declined to provide one stating its against hotel policy!!! One extra pillow! WHen i asked to have a visitors parkjng spot which according to my contract i should get for free. They declined to provide one! Each time i asked for direction or information i was met with stone faced refusal to help me! I a polite canadian and it was hard for me ro accept that my favorite city has a place like this! This was mh 5th visit to singapore and the worst because of this gotel and its staff. Te TV and AC dont work the shower is directly on rop of the commode and the common area is full of unused hotel supply and trash! Avoid if you can at all cost.

Stayed 6 nights in Apr 2023

6/10 Okay

Yoko

2025/9/10

Liked: Cleanliness, amenities, property conditions & facilities

口コミが悪かったので覚悟していましたが、デラックスツインは普通でした。設備は古いでが綺麗に掃除してありました。シャワーとトイレの間に壁がなく、シャワーを使うとトイレまでびしょ濡れなところ以外は特に悪くなかったです。

Stayed 2 nights in Sep 2025

8/10 Good

TAKU

2025/8/31

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2025

The Quay Hotel West Coast

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