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新加坡濱海賓樂雅酒店的評分

4.5 out of 5
新加坡濱海賓樂雅酒店

評論

8.8

有夠讚

10 分，有夠讚；1002 則評論中有 496 則" "
8 分，不錯哦；1002 則評論中有 395 則" "
6 分，一般般；1002 則評論中有 83 則" "
4 分，不太好；1002 則評論中有 17 則" "
2 分，很糟糕；1002 則評論中有 11 則" "

9.2/10

整潔度

8.8/10

員工素質

8.8/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Yu Chu

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
PARKROYAL on Beach Road 於 2024年2月3日回覆
Dear Yu Chu,Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon.Simply Yours,Hotel Management

6/10 一般般

Yi Ting

喜歡：整潔度和員工素質
於 2023 年 11 月住了 2 晚
PARKROYAL on Beach Road 於 2023年11月22日回覆
Dear Yi Ting,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Simply Yours,Hotel Management

10/10 有夠讚

YAN HUEI

於 2023 年 8 月住了 1 晚
PARKROYAL on Beach Road 於 2023年9月2日回覆
Dear YAN HUEI,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Simply Yours,Hotel Management

10/10 有夠讚

Ling Ling

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The carpet is a bit dated and if you don't turn on the air conditioner to High, there will be a bit of smell
於 2023 年 6 月住了 4 晚
PARKROYAL on Beach Road 於 2023年6月30日回覆
Dear Ling Ling,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL on Beach Road

8/10 不錯哦

Chao Yang

於 2023 年 5 月住了 2 晚
PARKROYAL on Beach Road 於 2023年5月13日回覆
Dear Chao Yang,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL on Beach Road

8/10 不錯哦

Hiu Wai

於 2023 年 3 月住了 3 晚
PARKROYAL on Beach Road 於 2023年4月4日回覆
Dear Hiu Wai,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL on Beach Road

8/10 不錯哦

Cheuk Wai Thomas

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 2 月住了 3 晚
PARKROYAL on Beach Road 於 2023年2月25日回覆
Dear Thomas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PARKROYAL on Beach Road

8/10 不錯哦

Huan

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 3 晚
PARKROYAL on Beach Road 於 2022年11月3日回覆
Dear Huan,Thank you for taking the time to share your feedback. Hope to have you stay with us again soon !Sincerely,PARKROYAL on Beach Road

8/10 不錯哦

Chen

於 2022 年 9 月住了 1 晚
PARKROYAL on Beach Road 於 2022年11月3日回覆
Dear Chen,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,PARKROYAL on Beach Road

10/10 有夠讚

Cheung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good experience
於 2020 年 8 月住了 1 晚
PARKROYAL on Beach Road 於 2020年9月1日回覆
Dear Cheung, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warmest regards, PARKROYAL on Beach Road

10/10 有夠讚

Chia Hao

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Room is clean.
於 2020 年 2 月住了 1 晚
PARKROYAL on Beach Road 於 2020年2月21日回覆
Dear Chia Hao, Thank you for reviewing our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warmest regards, PARKROYAL on Beach Road

8/10 不錯哦

Hiu Ning

商務旅客
喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
PARKROYAL on Beach Road 於 2020年1月14日回覆
Dear Guest, Thank you for your review of PARKROYAL on Beach Road! It was great to have you with us, our team works hard to make each stay pleasant and it looks like we have done so on this occasion. We are glad that you enjoyed your stay with us. Please let me know when you plan your next visit so that we can continue to look after you. Warm regards, PARKROYAL on Beach Road

8/10 不錯哦

真實旅客

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 1 晚
PARKROYAL on Beach Road 於 2019年9月16日回覆
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warmest regards, PARKROYAL on Beach Road

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
飯店整體環境都不錯，但建議台灣人不要去，櫃檯服務態度會讓台灣人不太喜歡。
於 2019 年 7 月住了 1 晚

8/10 不錯哦

Sin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
concierge staff very nice. Hotel with a good location.
於 2019 年 7 月住了 4 晚
PARKROYAL on Beach Road 於 2019年7月18日回覆
Dear Sin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warmest regards, PARKROYAL on Beach Road

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The service of the hotel is good. The staffs are helpful and willing to help.
於 2019 年 7 月住了 3 晚
PARKROYAL on Beach Road 於 2019年7月18日回覆
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warmest regards, PARKROYAL on Beach Road

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 1 晚
PARKROYAL on Beach Road 於 2019年7月18日回覆
Dear Guest, Thank you for rating our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warmest regards, PARKROYAL on Beach Road

10/10 有夠讚

EricChiu

商務旅客, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
房間夠大，很乾淨，沒時間享用飯店設施
於 2019 年 6 月住了 4 晚

10/10 有夠讚

Simple

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
地理位置方便，過一條馬路就到景點，員工服務超讚，還未到check in時間，可以到泳池梳洗及休息，價錢合理
於 2019 年 5 月住了 3 晚

6/10 一般般

真實旅客

親子旅遊
喜歡：整潔度、員工素質和設施服務
整體來說都唔錯....! 唯一就系廁所有很多好細隻疑似蚊蚿的物髒, 破壞左... 使到我地有些感覺不太舒服。
於 2019 年 4 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Quiet room, nice staff.
於 2019 年 3 月住了 5 晚
PARKROYAL on Beach Road 於 2019年4月22日回覆
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warmest regards, PARKROYAL on Beach Road

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was excellent! Especially Allen from Front Desk, Mia and Esther from Club Floor who is very friendly and make me enjoy my stay very much! Thanks for the hospitality and definitely come back soon!
於 2019 年 4 月住了 2 晚
PARKROYAL on Beach Road 於 2019年5月21日回覆
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warmest regards, PARKROYAL on Beach Road

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 3 月住了 3 晚
PARKROYAL on Beach Road 於 2019年4月16日回覆
Dear Guest, Thank you for your rating of PARKROYAL on Beach Road! It was great to have you with us, our team works hard to make each stay a perfect one and it looks like we have done so on this occasion. We are glad that you enjoyed your stay with us. Please let me know when you plan your next visit so that we can continue to look after you. Warmest regards, PARKROYAL on Beach Road

8/10 不錯哦

真實旅客

於 2019 年 3 月住了 3 晚
PARKROYAL on Beach Road 於 2019年4月16日回覆
Dear Guest, Thank you for your rating of PARKROYAL on Beach Road! It was great to have you with us, our team works hard to make each stay a perfect one. We hope that you have enjoyed your stay with us. Please let us know when you plan your next visit so that we can continue to look after you. Warmest regards, PARKROYAL on Beach Road

8/10 不錯哦

Delo388

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel located in city center and the room is clean and tidy.
於 2019 年 3 月住了 3 晚
PARKROYAL on Beach Road 於 2019年4月22日回覆
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warmest regards, PARKROYAL on Beach Road

2/10 很糟糕

LEUNG，HONG KONG

團體旅遊
本人訂雙床房，到酒店後他們說Expedia紀錄是大床房，說現在沒有雙床房，要求加錢升級，才能入住雙床房。最後加錢，請問我們可以要求退款嗎？
於 2019 年 3 月住了 3 晚
PARKROYAL on Beach Road 於 2019年4月3日回覆
敬爱的顾客， 感谢您花时间分享您的经历。虽然我们希望能够给您更好的住宿体验，但您的评论对我们学习并改进我们的服务非常重要。我们虽然致力于为顾客提供好的住宿体验，但很显然我们的服务仍然存在缺失，且不能使您满意。如果您愿意给我们一个机会来赢回您的信任，我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验，并使您再次喜欢我们的酒店。 祝好， PARKROYAL on Beach Road

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
房間寬敞，離市中心很近
於 2019 年 1 月住了 2 晚
PARKROYAL on Beach Road 於 2019年1月29日回覆
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warmest regards, PARKROYAL on Beach Road

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 3 晚
PARKROYAL on Beach Road 於 2019年1月18日回覆
Dear Guest, Thank you for rating our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warmest regards, PARKROYAL on Beach Road

10/10 有夠讚

Shuwei

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
房間很舒服
房間狀態良好, 大廳有階梯, 出入沒有無障礙設施比較不方便, 距離地鐵站稍遠
於 2019 年 1 月住了 2 晚
PARKROYAL on Beach Road 於 2019年1月18日回覆
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warmest regards, PARKROYAL on Beach Road

10/10 有夠讚

真實旅客

於 2019 年 1 月住了 2 晚
PARKROYAL on Beach Road 於 2019年1月10日回覆
Dear Guest, Thank you for rating our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warmest regards, PARKROYAL on Beach Road

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
还不错，前台很热情。房间有点小
於 2018 年 12 月住了 1 晚
Warmest regards, Herlin Lehman Director of Rooms 於 2018年12月24日回覆
Thank you for your review and rating. We hope you had an enjoyable stay with us and we certainly look forward to welcome you back again in the near future.

8/10 不錯哦

Chu Chun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 3 晚
Warmest regards, Herlin Lehman Director of Rooms 於 2018年12月17日回覆
Thank you for the 4 stars rating. We hope you had a pleasant stay with us and we look forward to welcoming you back again soon.

8/10 不錯哦

Georgiana

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店整體來說很不錯，酒店職員工作態度良好尤其是管理行李的員工，協助處理行李非常妥當。
於 2018 年 9 月住了 3 晚
Warmest regards, Herlin Lehman Director of Rooms 於 2018年10月31日回覆
Dear Georgiana Thank you for your review. We are glad you enjoyed your stay with us and we hope to welcome you back again in the near future.

8/10 不錯哦

YU-CHIEH

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
值得推薦的飯店
上禮拜跟女友到新加坡，我們跟上次一樣選擇了park royal 理由就是地理位置跟CP值 飯店步行5分鐘就是地鐵，計程車15分鐘到機場 另外對面是穆斯林街區，到了晚上觀光客會聚集到這裡用餐 房間大小令人滿意，無線網路可以免費使用 衛浴設施也沒有問題（我們的房型沒有浴缸） 服務人員迅速且確實 泳池是我們最喜歡的一點，設施維護跟景觀都沒有令人失望 可以悠閒在躺椅上享受度假時光 已經入住過3次，我相信還會有下1次
於 2018 年 9 月住了 4 晚
Warmest regards, Herlin Lehman Director of Rooms 於 2018年9月29日回覆
Dear Yu-chieh Thank you for your continuous support with us at PARKROYAL on Beach Road. We are happy to read your genuine and honest review and we certainly awaits your next visit soon.

8/10 不錯哦

shiangyi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 1 晚
Warmest regards, Herlin Lehman Director of Rooms 於 2018年9月29日回覆
Dear shiangyi Thank you for the 5 stars rating and we hope you had an enjoyable stay with us.

10/10 有夠讚

Yiu Lam Sylvester

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 3 晚
Warmest regards, Herlin Lehman Director of Rooms 於 2018年9月29日回覆
Dear Yiu Lam Thank you for the 5 stars rating. We hope you had an enjoyable stay with us and we look forward to welcome you back again soon.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
離Bugis Junction 10分鐘步行距離，7分鐘就到黃金美食中心和Nicol Highway 站，交通方便
於 2018 年 8 月住了 2 晚
Warmest regards, PARKROYAL on Beach Road 於 2018年8月11日回覆
Thank you for your review. We hope you had enjoyed your stay with us and we look forward for your next visit soon.

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
服務速度有待改善
房間舒適，職員態度親切友善，但是room service速度非常慢，差不多要等一小時，甚至完全沒有上來。
於 2018 年 6 月住了 4 晚
Sincerely, PARKROYAL on Beach Road 於 2018年6月27日回覆
Thank you for your review. We are sorry that we did not meet your expectation. Your comments on room service have been brought up to the department head to review the process for improvement. We hope to welcome you back to stay with us for better experience in the future. Thank you for sharing.

8/10 不錯哦

JING-MING

喜歡：住宿環境和硬體和客房舒適度
於 2018 年 5 月住了 3 晚
Sin 於 2018年6月4日回覆
Dear Jing-Ming Thank you for the rating. We hope to serve you again.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 5 月住了 2 晚
Sincerely, PARKROYAL on Beach Road 於 2018年5月21日回覆
Thank you for the 5 stars rating! We hope to be at your service again.

6/10 一般般

真實旅客

不喜歡：住宿環境和硬體
Poor front desk service.
Sincerely, Herlin Lehman Director of Rooms 於 2018年4月21日回覆
Thank you for your review. We are sorry to hear that we did not meet your expectation. While I am certain that there was never any intent to offend; I have reiterated to the team the need to be mindful of how we are perceived at all times. We hope to be able to welcome you back to stay with us for a better service experience.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
房間打掃蠻乾淨的，補礦泉水補蠻多的，只是有一天晚上跟櫃台要冰塊沒來，整體感覺蠻好的，泳池也很棒。
於 2017 年 9 月住了 4 晚
Dear Guest Thank you for your kind review and feedback which we have shared with our team so that we may look into rectifying the area concerned. We look forward to having you return when next you are in Singapore. Sincerely with best regards Richard Ong General Manager

8/10 不錯哦

fung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 10 月住了 1 晚
Dear fung, Greetings from PARKROYAL on Beach Road. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Craig Syphers General Manager PARKROYAL on Beach Road

8/10 不錯哦

fung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯
剛裝修翻新，房間好大，也整潔，服務也不錯，坐taxi 去機場很方，價值合理早餐也可以，唯一是位置離MRT很遠要15分鐘路程
於 2017 年 10 月住了 1 晚
Dear fung, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Craig Syphers General Manager PARKROYAL on Beach Road

8/10 不錯哦

hui Ling

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 9 月住了 2 晚
Dear hui Ling, Greetings from PARKROYAL on Beach Road. Thank you for taking the time to leave us your feedback on Hotels.com. I am delighted to learn that you had enjoyed your stay with us. The team and I look forward to welcoming you back at the hotel very soon. Warm regards, Craig Syphers General Manager PARKROYAL on Beach Road

8/10 不錯哦

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2017 年 8 月住了 4 晚
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Craig Syphers General Manager PARKROYAL on Beach Road

8/10 不錯哦

Xin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Taxi going everywhere will be toll charges.
Dear Xin, Greetings from PARKROYAL on Beach Road. Thank you for sharing your feedback with us on Hotels.com. The team and I are delighted to learn that your stay with us had been up to expectations. We look forward to welcoming you back at the hotel soon. Warm regards, David Donald General Manager at PARKROYAL on Beach Road

6/10 一般般

真實旅客

短期商務可選
鄰近金融街，阿拉伯街及bugis站，交通方便，酒店較舊所以房內設施不算很新，早餐選擇也算OK，最大優點是隔音很不錯，短期商務可選入住
PARKROYAL on Beach Road 於 2017年5月2日回覆
Dear Guest, Greetings from PARKROYAL on Beach Road! Thank you for taking the time to leave us a review of our hotel on Hotels.com! We are glad that you had found the location of our hotel to your convenience and hope to see you again very soon. Warm regards, David Donald General Manager PARKROYAL on Beach Road

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
Nice hotel and recommended
Nice and tradition style hotel. It's little bit old, but well maintained. Quiet area. 10 mins walking distance to MRT station. Close to local restaurants and malls (10-15 mins walk). Room is simple, but clean and tidy. Not many TV channels provided. Staff are nice and very helpful. Breakfast is ok, variety choices. Swimming pool is great. Overall, i would recommend this hotel to others.
Dear Guest, Greetings from PARKROYAL on Beach Road. Thank you for the great review of our hotel on Hotels.com,! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, David Donald General Manager PARKROYAL on Beach Road

6/10 一般般

Jen，Hong Kong

基本設施全但不太新
酒店在Beach Road, 近我的公司但不靠近其他景點，如我來旅遊不會選這裏，不過對面的Haji Road 挺多餐廳、bar和cafe , 算是up and coming 的地方。 房間不太新淨，厠所看到殘破的地方。 不過有泳池和健身室，算方便。
PARKROYAL on Beach Road 於 2017年4月17日回覆
Dear Jen, Greetings from PARKROYAL on Beach Road. Thank you for taking the time to leave us a review on Expedia. We are encouraged to learn that you had found our location to your convenience. We look forward to welcoming you back at PARKROYAL on Beach Road at the next available opportunity. Warm regards, David Donald General Manager PARKROYAL on Beach Road