Dear Jason,Thank you for your feedback. Bus 33 or 154 right outside our hotel goes to Dakota and Paya Lebar MRT stations respectively. We had not received any similar feedback from other guests about any banging sounds in the morning. Nonetheless, please do approach my colleagues at the front desk for assistance and they will help to rectify or arrange for a room change if available. We do hope for another opportunity to welcome you back for a better experience in the near future.Warm Regards,RolandGuest Experience Executive

Dear WINNIE,We are happy to hear of your positive compliments for the great service from our staff and the very clean room. Our heater for the bathroom is equipped to provide sufficient hot water for our guests, and we have shared your feedback with our hotel team to look into it. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive

Dear Guest,We appreciate your positive review for us. Bus 154 and 33 right outside our hotel goes to Paya Lebar and Dakota MRT stations respectively and from there allows for easy access to the popular attractions. Thank you for complimenting our hotel's excellent location and great accessibility to a wide range of restaurants and amenities. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Guest, I'm very sorry to hear that you were unable to get sufficient rest during your stay with us. I have submitted your feedback to our management for their review. Best Regards, Thaddaeus Guest Experience Executive

Dear Tomoko,Thank you for highlighting that our hotel is located in close proximity to many eateries, public transport and convenient amenities. Bus 33 right outside our hotel goes to Dakota MRT station and from there allows easy access to city center and attractions. Please approach my friendly colleagues at the front desk if you need any assistance with laundry services. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear Victoria,Thank you for giving us a perfect rating and for recommending our hotel to other travellers! We are delighted that we are able to fulfil all expectations of your stay with our clean rooms, convenient location and the service from our helpful staff! Bus 33 right outside our hotel goes to Dakota MRT station and from there allows easy access to city center and attractions. We hope to see you again on your next visit to Singapore.Warm Regards,RolandGuest Experience Executive

Dear Guest,Thank you for staying with us and appreciating our hotel's great access to restaurants and public transport, and the excellent value we offer our guests. We hope to have the opportunity to welcome you back the next time you return to our beautiful city!Warm Regards,RolandGuest Experience Executive

Dear Amirhossain,Thank you for staying with us and appreciating our highly competitive room rates. Our hotel maintains a regular and stringent routine of housekeeping management and we had not received similar feedback from other guests. Hence, we are surprised to hear of your comments. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive

Dear sahat,We are delighted to learn that you had enjoyed your stay with us, in particular from the clean and comfortable room and the great service provided by our staff. We certainly look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive

Dear Rodney,Thank you for your kind compliments. We are thrilled that we are able to meet to your stay expectations with our accessible location, clean rooms and warm service. You are indeed correct to point out that our hotel is in the vicinity of some really great local food and nice instagrammable cafes. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive

Dear Bee Hwa,Thank you for returning to stay with us again! We are heartened to hear that your stay was an impeccable one, from the location of the hotel to the services of the staff. You are indeed correct to point out that our hotel is in the vicinity of many great eateries and hope you have found time to explore the various cuisines. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

Dear Claude,The Hotel Team is delighted to receive your awesome rating! Your perfect rating is the best motivation for our staff to continue delivering service excellence to all our valued guests.We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Dennis,It is heartening to hear that your stay had been a wonderful one and that we had met to your expectations. Extra towels can be requested from my friendly colleagues at the Front Desk. We look forward to welcoming you back and experience our hospitality again!Warm Regards,RolandGuest Experience Executive

Dear isabel,We are surprised to learn of your review as many guests have complimented our warm service, comfortable rooms and nice location. Additionally, we cannot find any useful details in your comments that can help us identify any area to improve. Please share your feedback directly with our Front Desk so that my colleagues can ensure your stay with us remains comfortable.Warm Regards,RolandGuest Experience Executive