希爾瓦納 (NYC) 附近飯店 | 熱門住宿限時優惠 NT$4,797 起

「The room was clean and spacious enough to move a stroller around. The staff at the Bar and the conceirge we extremely kind, and helpful and provided top tier reccomendations for local entertainment and food options. The pool was unfortunately still closed. Property was clean overall and easily found from the bus and subway stations, within walkable distance to the Apollo and lcoal shops.」

「地理位置优越 离地铁站非常近 去哪里都很方便 附近还有很多美食 药店 咖啡店等等 下次还会来！」

「Great location, very friendly staff. However, the first-floor room we stayed in was awful: Windows face the covered patio so no sunlight and no privacy—shades had to stay down, so you're basically staying in a tiny broom closet. AC control panel lights up the room at night. You can hear the subway go by at regular intervals, and we were awoken at 4am by a really loud, jarring jackhammer-type noise. Mentioned this to front desk and in post-stay survey, zero real response other than "so sorry."...

「The front desk needs to improve the professionalism.」

「really good」

「Overall, my stay was pleasant. When I first arrived, it took quite a while for the front desk employee to acknowledge me, as she appeared to be finishing up a phone call and working on something else. However, once she did, she was kind and helpful. The main issue during my stay was the temperature throughout the hotel. My room was extremely warm, and despite setting the thermostat to a cooler temperature, it never seemed to make much of a difference. The hallways and common areas also felt...

「good」

「Yes」

「too small and too hot」

「This was the worst accommodation experience I have ever had. Per instructions, I informed mgmt that I'd be arriving after regular check-in hours. When I arrived, there was no one at the property. When I called the manager, I was informed that I'd have to meet her at the train station several blocks away to get the keys. I informed her that I'd preferred not: I was a senior citizen with back problems and didn't want to be schlepping luggage in the dark. I was told it was the only way to get the...

「Very clean and comfortable. The room a bit tiny but very very nice. The food was amazing as well. And the location is the best. 100% recommended.」