Find hotels near Shirakaba Highlands Museum, Tateshina from NT$2,041

"We had a very pleasant stay at this hotel. Everything about the room was very comfortable and we highly recommend staying here. The hotel staff went above and beyond to help us when we encountered an issue with ETC along the way to this hotel in our rental car. (The issue had nothing to do with the hotel.) We asked the front desk how we should handle this issue as tourists and their staff and management went out of their way to make several phone calls on our behalf with the ETC staff and our rental car company explaining what happened. The hotel manager even said that if our rental car company or ETC gave us any issues when we turn our car in, to reach out to him directly and he would help us which was a very compassionate gesture to offer us. Not only will you get a nice and comfortable hotel room if you stay here, but you will also have very emphatic and friendly staff who will go above and beyond! We are very thankful to the hotel management and staff for taking such great care of us! "

"Location was amazing and staff was super helpful. "

"Room is huge by Japan standard, a great resort feel. Did not used the Pool. The staffs were really helpful and quite observant! Foods in the buffer and Italian restaurant were great, of course good stuffs don't come cheap. The location is good, as it was intended for outdoor activities. Just that getting around would require transportation (car)."

"Clean room, excellent staff, large room, high end amenities, great location to visit Matsumoto castle."

"Clean"

"Clean room and always a great buffet. "

"Steps to the house need replacing and not enough lighting on the pathway to the house"

"Dog friendly inn with onsen hot mineral bath in mountain resort area. Riding available nearby for horseback enthusiasts. Very good attached restaurant. "

"Awesome onsen facility and hotel meals! "