"The property and amenities were the best out of any of the hotels we stayed at. The staff were extremely accommodating and kind, we stayed in the main building, there is an annex building around the corner depending on your reservation. They offered umbrellas and luggage storage on the day we checked in and out because we arrived early and on our last day our flight was later in the day. The room was the closest to a western room we saw while visiting Japan. It was a game changer having a laundry machine in our room so we weren’t doing laundry in a sink and praying it would be dry in time. The location was super convenient, but also quiet enough as it was about 10 min walk to the scramble crossing or main areas of Shibuya. 12/10 experience here"