When we arrived there was a woman at the counter complaining about having a roach crowl across her face as she slept. Unfortunately not everyone is honest wanting something for free. So we tentatively looked at the room. It was Indeed very dirty. The staff was also less than to be desired. I made the reservation for 2 beds. I was given a single king. The lady had no idea it was not double beds. She had to look it up in the system. She claimed to have given us a refund. Only after never receiving it l reached out to Expedia. They were never informed that we were to be refunded. A case is currently open to look into this matter.
Recap:
1) filthy rooms
2) possible infestation of roaches
3) poor service
4) uneducated staff
5) was ripped off
I would not recommend this place.
Melissa
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Michelle
家庭旅遊
2024年5月21日
Very nice staff. Would recommend this hotel.
Michelle
於 2024 年 5 月住了 4 晚
6/10 一般般
Don
2024年5月20日
不喜歡:住宿環境和硬體
Don
於 2024 年 5 月住了 1 晚
4/10 不太好
Joleen
家庭旅遊
2024年5月18日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The room was orange and needed to be updated and we saw two German roaches in the morning. The wall outlet by the TV desk pushed back into the wall when I tried to plug my phone in to charge it. TV was not set up for channels. I called the front desk,reported it,said they would fix it and they didn't. I do not recommend this place and will not stop there ever,unless significant changes are made.
Joleen
於 2024 年 5 月住了 1 晚
10/10 有夠讚
James
2024年4月28日
喜歡:整潔度、員工素質和住宿環境和硬體
Everything
James
於 2024 年 4 月住了 1 晚
10/10 有夠讚
David
家庭旅遊
2024年4月19日
喜歡:整潔度和員工素質
Good value
David
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Michael
情侶出遊, 家庭旅遊, 親子旅遊
2024年3月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was a very lovely experience of feeling away from the world. Vacation vibes.
Michael
於 2024 年 3 月住了 1 晚
2/10 很糟糕
Maria
2024年3月25日
不喜歡:整潔度和住宿環境和硬體
Maria
於 2024 年 3 月住了 3 晚
2/10 很糟糕
Judy
2024年3月23日
不喜歡:整潔度、員工素質和住宿環境和硬體
We went to check in and there actually wasn’t a vacancy. The lobby was not welcoming or neat. The receptionist could have been more helpful.