Find hotels in Sheldrake Lake from NT$2,563

"Terrible stay. Visitors should be told there is huge construction going on next door - don’t plan on sleeping past 7:00am. Construction will not be complete until 2027. After a full day of activities, returned at 5:00pm to a room that had not been cleaned. Continual line up of people at front desk complaining - from noise, room cleaning, room temperatures, etc. Staff were not helpful and all seemed to be working from a different hand book. Do not recommend !!!"

"Wonderful staff 😃"

"Everything was fine "

"Our recent stay was okay there was definitely room for improvement. We stay at this hotel as it is pet friendly and very accommodating. During this stay however we found the customer service lacking. On two occasions the hotel employees did not want to help us with requests. We asked for a fork and was told no forks and then we wasted water on our bed sheets and was told we have no comforters Definitely need to work on helping customers "

"Nice dinner in the pub, great quality, well served and priced ok."

"Location, condition of hotel, view from room."

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"Everything was great."

"I had to search several floors for ice buckets as the stuff lockers on 2 different floors had none. When I did find some the plastic bags were missing. Then I had to get back in the elevator as there are only ice machines on 2 specific floors. I didn’t expect getting ice could be so difficult."