Hyatt Hotels Shelby Farms Park hotels

"I asked for a non-smoking room, the person across the hall in their room smoked pack for three full days. I had to put a towel at the bottom of my door, so the smell would not come in. This was very disappointing. I have breathing issues. I asked for a non-smoking room for a reason. The toilet quit working on the last day. The TV remote didn’t work. We had to get a new one. The sink didn’t have a plunger, which was an issue for my husband‘s contacts. The Hallway that we were in didn’t look like it had been vacuumed in a couple of weeks although that could’ve been because the people that were across the hall smoking pot for three days straight would leave their garbage out in the hallway. "

"Great location, friendly & helpful staff, spacious room, beautiful rooftop bar & friendly bartender Zach all made our story stay memorable. "

"We never got out of room but it was nive"

"Ok"

"Ok"

"We were there during the snow storm in February. The heat in our room never went about of 68. It was cold in all of the common areas. We went to dinner at the restaurant and had to wear coats, hats and gloves. They ran out of comforters so we didn’t have a comforter for the pull out which made it cold at night. The restaurant ran out of food and then they gave us a list and all the restaurants on it were closed. We finally found an open one ourselves. The staff was snappy to guests especially the days we were all stranded there. They were definitely unprepared for hosting a conference during a snowstorm."

"Very nice. Staff were awesome. Parking was not the best but it was downtown Memphis."

"Room was great front desk staff not so much housekeeping was outstanding "

"We enjoyed our stay! Everything was great from the room, staff and breakfast. Parking was easy to come and go as well. "