雪菲爾Spa 飯店，旅行前必看！

「This is the worst hotel I’ve ever stayed so far by hotel.com bookings! No customer service at all!!! We all had to wait so long for someone to come out of the front office for checking in! And they were not in mood of helping their customers, everything were turned down and ‘NO’! One of the guests had no choice but changed to Double-tree immediately after checked in! The frost desk simply doesn’t answer any calls fm rooms, they just said ‘will call u back’ and hanged up, but never called back....

「Room was ok . Dull dark decor and v small television. Table light worked but wonky and carpet threadbare in some areas . Clean . Check in was not very welcoming , lady seemed rushed and no pleasantries . Asked for more milk which didn’t get . Meal in the evening was good . Sticky toffee sauce was more like weak caramel. Decided not to stay the night so returned home so can’t comment on breakfast. Staff serving meal v good . 」

「I highly recommend this hotel. Very friendly and professional staff. Every member of staff went out of their way to make us feel welcome. An excellent choice of breakfasts included in the price. The restaurant was excellent in the evenings. The location is fantastic with wonderful views of the beautiful Peak countryside.」

「Booked in and couldn’t even book in for the spa as it was fully booked because of a wedding. No email sent suggesting I needed to book. I only wanted to use the sauna. Lots of other people complained about the same thing. 」

「We were given a room that having viewed others friends rooms was the worst, we had a very small room that was cold and asked for a heater and a view of a roof that was very dilapidated, not sure if we got the worse room because booked through Expedia also we had stuff left in the room from the previous guest」

「Excellent historic hotel. Beautiful interior. While the entire staff were friendly and professional, Anthony & Haley provided exceptional service. Thank you to all! 」