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諾富特雪菲爾德中心飯店的評分

4 out of 5
諾富特雪菲爾德中心飯店
50 Arundel Gate, Sheffield, England

評論

8.4

非常好

10 分，有夠讚；1000 則評論中有 444 則" "
8 分，不錯哦；1000 則評論中有 354 則" "
6 分，一般般；1000 則評論中有 122 則" "
4 分，不太好；1000 則評論中有 54 則" "
2 分，很糟糕；1000 則評論中有 26 則" "

8.6/10

整潔度

8.6/10

員工素質

8.4/10

設施服務

8.2/10

住宿環境和硬體

8.0/10

環保程度

評論

6/10 一般般

Hoi kit

家庭旅遊
喜歡：客房舒適度
房間不太細床褥很舒服，美中不足沒有牙刷牙膏拖鞋供應
於 2022 年 8 月住了 1 晚

6/10 一般般

Ellen，Hong Kong

家庭旅遊
喜歡：員工素質
Near train station and convenient. The flushing water is weak.
於 2020 年 10 月住了 9 晚

10/10 有夠讚

WEI FANG

於 2020 年 3 月住了 5 晚

10/10 有夠讚

Hui

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was quite good and will get back next time.
於 2020 年 1 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
不喜歡：整潔度
於 2019 年 9 月住了 1 晚

8/10 不錯哦

OL，Hong Kong

近火車站，市中心購物區，Moor Market, 超市及 Bus Interchange Terminal，往 Peak District 非常方便
於 2019 年 6 月住了 2 晚

8/10 不錯哦

OL，香港

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
房間大而無當，因設施擺放不好，咖啡、熱水等在玄關位，sofa 旁冇 coffee table，想安坐 sofa 嘆咖啡也不能。浴厠分房，但洗水盆只在浴室，即係冇用。
於 2019 年 6 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
距离火车站很近，靠近市中心，附近环境不错。酒店房间很干净。
於 2018 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 1 晚

6/10 一般般

S，HK

Near train station
The location is convenient. breakfast buffet is great
於 2018 年 2 月住了 4 晚

6/10 一般般

真實旅客

Hardware and design of guest room
There was no air conditioning in the guest room, no heater was provided. I could only open the window to have fresh air. However, the window could not be opened in the room of my first night. I had to change another room on second day. Toilet and shower area was found separated which was a good design but there was no hand washing facility. For the sake of hygiene, hand wash basin is a must in the toilet! Wi-Fi was provided but it was not password protected.
於 2017 年 9 月住了 9 晚

10/10 有夠讚

Martin，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel very close to the Sheffield Station.
Excellent hotel where convenience location, comfortable bed and friendly staff. I will stay again next time.
於 2017 年 9 月住了 1 晚

8/10 不錯哦

Harriet

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

4/10 不太好

Jennifer

情侶出遊
不喜歡：住宿環境和硬體
Hotel is a bit scruffy and in need of refurbishment.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Andrew

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Katie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
had a lovely stay, thank you.
於 2024 年 2 月住了 1 晚

4/10 不太好

Maiko

於 2024 年 2 月住了 1 晚

2/10 很糟糕

Steven

團體旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst Hotel Experience Ever
This hotel was terrible in every way. Upon checking in my friend and I were told that the room we booked was only suitable for an adult and a child. When booking the reservation this was not said but at check in they said the maximum age of someone who can stay in the pull out couch was 12 years old. I checked off 2 adults on the reservation so surely they should’ve said something about this? Once getting into the room just to see what the situation was, the pullout couch mattress was stained and the mattress cover was dirty. Not too mention there weren’t even any sheets we could use if we had wanted to sleep on it. As said above the bed was very small even for me so this wasn’t going to work. Before leaving to find another hotel, my friend decided to use the shower and found hair inside of the bathtub (see photo). After all of this I reached out to hotels.com and notified them of this experience to which they said they’d reach out to the hotel. To no avail, Novotel said there was no way they were going to issue any refund, partial or full after this. Overall, I wouldn’t recommend anyone stay at a Novotel property at all costs. I am out $750 for a hotel I didn’t spend more than 30 minutes in even though Novotel could’ve booked it for the following night and issued a partial refund. Stay away from Novotel hotels.
於 2024 年 2 月住了 5 晚

8/10 不錯哦

hugh

喜歡：員工素質和住宿環境和硬體
Room could have been warmer and cleaner ,make up on carpet and a few chips under the bed !
於 2024 年 2 月住了 1 晚

6/10 一般般

真實旅客

商務旅客
喜歡：整潔度、員工素質和客房舒適度
Good hotel in the city centre
The hotel is okay but everything in the rooms looks and feels very old.. the shower doesn't close well, everything is slightly worn out..but overall is fine. The position is very convenient and the staff is nice
於 2024 年 2 月住了 4 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Liam

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Angela

商務旅客
喜歡：員工素質、住宿環境和硬體和客房舒適度
Great location
Great location and friendly staff. Rooms are not completely soundproofed but pretty decent. Pool was small but lovely and warm - towels provided and good shower. Gym good too. Room could have been cleaner though.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Lizheng

於 2023 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Amanda

喜歡：整潔度、員工素質和住宿環境和硬體
Great stay and loved that they were very welcoming to our dog. Room service was prompt and food really good. Really enjoyed our stay here and will definitely visit again
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Fernando

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quality hotel in the center of Sheffield, easy walk to museums, many dining options.
於 2023 年 12 月住了 3 晚

8/10 不錯哦

John

喜歡：員工素質、住宿環境和硬體和客房舒適度
Great location for city centre
Great location - good stay but bathroom was not as clean as I would expect
於 2023 年 12 月住了 1 晚

6/10 一般般

Dawn

於 2023 年 12 月住了 2 晚

10/10 有夠讚

James

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Surprisingly spacious and well-appointed rooms and bathrooms.
於 2023 年 12 月住了 1 晚

6/10 一般般

Chris

商務旅客
喜歡：整潔度、設施服務和住宿環境和硬體
Staff were in need of leadership. Slow service, poor communication and lack of attention. All were perfectly pleasant but had the feeling that nobody quite knew what they were meant to be doing.
於 2023 年 11 月住了 1 晚

6/10 一般般

Joachim

商務旅客
喜歡：員工素質和客房舒適度
不喜歡：住宿環境和硬體
WenigvLicht viel Schatten
Das Hotel liegt sehr gut ist jedoch in die Jahre gekommen und braucht dringend eine Renovierung. Das Bett ist sehr gut, Zimmer ist auch ruhig. Kerzt das Negative: Bad eine Katastrophe. Schimmel in der Dusche, Dusche undicht. Badezimmertür lässt sich nicht schliessen, aufgequollene Tür. Temperatur Dusche und Zimmer lässt sich nicht regeln. Frühstück durchwachsen. Pilze total trocken, Rührei wässrig. Kaum Auswahl an Brot und Wurst. Für 85 € ok aner für 180€ unverschämt
於 2023 年 11 月住了 2 晚

4/10 不太好

Stephen

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
4 star in price only
A tired hotel in need of investment, redecoration and improved room facilities (e.g. better power socket locations and USB charge points). Was re-roomed due to extractor fan issue in shower room - exactly the same issue encountered in new room - was fobbed off by desk staff over this. There was zero extraction as tested by tissue paper and verified by a helpful member of staff. Laughably small bath tub - over-tub shower was acceptable. Replacement room had hair ball on toilet floor, and a loose front plate on 240V outlet socket - gap large enough for a child to put finger into socket. Reported to desk staff - no enthusiasm from them to escalate or re-room. Felt like they knew that the hotel was shabby. Fitness centre was basic but functional - lacked equipment wipedown provision - enforcing the sense of a grubby hotel. Many hand sanitiser dispensers in hotel were empty of sanitiser. Breakfast buffet was basic - bland tasteless orange juice from machine, rock hard pancakes. Ordered poached eggs for them to turn up with foreign object on plate. Complained to desk staff and asked for manager to be informed of issues - but this was not followed up. A very disappointing experience. The high prices charged are a joke - do yourself a favour and stay at the much nicer Mercure next door - the Novotel is way overpriced for the experience.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Lee

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Kirstin

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable stay and nice breakfast. Improvements could have done with small bottle of water in the room.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Cecile

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great staff who are very helpful. This hotel is very well located in the very centre of Sheffield with a large range of restaurants and shops a few minutes walk away. There is a secure car park.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Carolyn

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really good value for money. The staff were lovely
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Simon

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Ken

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Vinay

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient location
於 2023 年 11 月住了 1 晚

4/10 不太好

Mitchell

團體旅遊
不喜歡：整潔度、員工素質和設施服務
The TV in my room wasn’t working, and I asked for it to be fixed 4 times. Each time I was told it would be sorted and it never was. I was also told I could request late check out up until 12pm on the day of check out and then on the day of check out I was told this wasn’t the case! We were forced out early after needing more time! We were not even offered an apology by the manager for any of these issues. A very bad stay.
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Marie

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location, nice rooms. Quiet if windows kept closed.
於 2023 年 10 月住了 2 晚

4/10 不太好

Malachy

於 2023 年 10 月住了 1 晚

2/10 很糟糕

Iain

於 2023 年 10 月住了 1 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡：整潔度
Not overly satisfying stay.
The staff weren’t the friendliest- the lady who checked us in on the other hand was extremely lovely but every staff member we encountered after them wasn’t the same, all had an attitude of having something better to do / be. Room service, to deliver 2 drinks took over 40 minutes- so ended cancelling. Other guests at the hotel were being extremely loud & even when reported to staff, nothing was done.
於 2023 年 10 月住了 2 晚

4/10 不太好

June

喜歡：整潔度
不喜歡：住宿環境和硬體
The decore in places is still in the 70s ie woodchip on toilet walls and loo outdated. Breakfast was terrible complete waste of money, i tried it a second time incase it was a one off but no it was as bad as the first. The staff were very helpful but i shall not be returning.
於 2023 年 10 月住了 4 晚

10/10 有夠讚

Cedric

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Paul

於 2023 年 10 月住了 1 晚

4/10 不太好

Helen

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A budget hotel for a not so budget price
Dad and I booked 2 rooms for 2 nights and we were both very disappointed with our stay having previously stayed in lovely Novotels. Entrance to hotel room (number 324) :- As I placed the plastic card in the holder to operate the light, the cover broke off. There was no electric which was inconvenient. Unfortunately, it was at 11:20pm. A quick repair was made by a staff member using blu tack! A further repair was made in the morning, sellotape still remains on the cover! Two small plastic pieces remain on the floor which had not been hoovered up. An apology was given from the maintenance guy but reception's attitude was "these things happen". I noticed it was loose on check in. Surely a housekeeping issue to report to maintenance? My Dad aged 77 requested a bath mat 3 times (on the 3rd occasion a bath mat was delivered. He had already gone 1 day without one. This is not good when he is not good on feet Both toilets were difficult to flush There was mould within the shower cubicle seal. The pillows were not comfortable. There wereno sachets of hot chocolate, bottled water, robes or slippers etc. It felt as though corners have been cut. Breakfast was like faulty towers. The tea making facilities were out of order for 2 days. I had to ask for bowls, milk, the hot water flask was empty. The swimming pool was warm but changing room was tiny. There were no bags for wet costume or a machine to help dry it. Check out time is at 12 which was good. Location is good for the city centre.
Blu tack to the rescue!
Plastic not hoovered a day later
Mould growth on shower cubicle seal
Sellotape on cover to operate light making it look like a botch job
於 2023 年 10 月住了 2 晚