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Oriental Riverside Hotel Shanghai

4.0 star property
Hotel with a full-service spa, near The Bund

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Photo gallery for Oriental Riverside Hotel Shanghai

Lobby lounge
Lobby
Restaurant
Hypo-allergenic bedding, minibar, in-room safe, desk
Deluxe River & Bund View Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Room service
  • Housekeeping
  • Parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Garden View Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Garden View Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
Hair dryer
  • 9.08 Ping (30 square meters)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior River & Bund View Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior River & Bund View Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
  • 12.11 Ping (40 square meters)
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe River & Bund View Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe River & Bund View Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bathtub and shower
Private bathroom
  • 14 Ping (46 square meters)
  • River view
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the neighborhood

Map
No.2727, Riverside Avenue, Shanghai, PVG, 200120

What's nearby

  • Oriental Pearl Tower - 3 min walk - 0.3 km
  • The Bund - 7 min walk - 0.6 km
  • Shanghai Tower - 16 min walk - 1.4 km
  • Nanjing Road Shopping District - 1 min drive - 0.7 km
  • Yu Garden - 2 min drive - 2.2 km

Getting around

  • Lujiazui Station - 1 min walk
  • Shanghai South Railway Station - 18 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪Tenya - ‬5 min walk
  • ‪Golden Bull - ‬6 min walk
  • ‪Lei Garden - ‬6 min walk
  • ‪OYamee Restaurant - ‬9 min walk
  • ‪Ginza Bairin - ‬5 min walk

About this property

Oriental Riverside Hotel Shanghai

Upscale hotel near The Bund
Near Shanghai Tower and Yu Garden, Oriental Riverside Hotel Shanghai provides an airport shuttle, shopping on site, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. Fitness classes are offered at the health club; the property also has a garden, dry cleaning/laundry services, and car rentals on site. Guests can also expect to find a bar, a business center and babysitting.
Additional perks include:
  • Free self parking
  • Limo/town car service, full breakfast (surcharge), and babysitting (surcharge)
  • A ballroom, a banquet hall, and free newspapers
Room features
All 136 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like safes and high-speed internet.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • 40-inch TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CNY 200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CNY 200 per person
  • Airport shuttle fee: CNY 600 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Oriental Riverside
Oriental Riverside Hotel Shanghai
Oriental Riverside Shanghai
Riverside Oriental
Hotel Oriental Riverside
Oriental Riverside Hotel
Oriental Riverside Shanghai
Oriental Riverside Hotel Shanghai Hotel
Oriental Riverside Hotel Shanghai Shanghai
Oriental Riverside Hotel Shanghai Hotel Shanghai
Oriental Riverside Hotel Shanghai Int'l Convention Center

Frequently asked questions

Is Oriental Riverside Hotel Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oriental Riverside Hotel Shanghai?

Self parking is free at this property.

What time is check-in at Oriental Riverside Hotel Shanghai?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Oriental Riverside Hotel Shanghai?

Check-out is at noon.

Does Oriental Riverside Hotel Shanghai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per person applies.

Where is Oriental Riverside Hotel Shanghai located?

Located in Downtown Shanghai, this spa hotel is within a 15-minute walk of Shanghai Municipal History Museum, The Bund, and Oriental Pearl Tower. Nanjing Road Shopping District and People's Square are also within 3 mi (5 km). Lujiazui Station is only a 2-minute walk and South Pudong Road Station is 16 minutes.

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Oriental Riverside Hotel Shanghai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 172 out of 387 reviews
Rating 8 - Good. 151 out of 387 reviews
Rating 6 - Okay. 42 out of 387 reviews
Rating 4 - Poor. 12 out of 387 reviews
Rating 2 - Terrible. 10 out of 387 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Oct 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful
Stayed 3 nights in Apr 2025

10/10 Excellent

Subhrendu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

Excellent location, overlooking the river. Rooms well kept. Really good service, professional and helpful.
Stayed 2 nights in Jun 2023

6/10 Okay

Lindsay

Liked: Cleanliness
Disliked: Staff & service

Great location - Other parts just okay

The check in staff for us didn’t give the most warm welcome and limited information. We weren’t told about the gym or wifi - and that is normally pretty standard welcome info to be shared. The room temperature was constantly tough to balance - it was 24.5 degrees and wouldn’t go down beyond 23. This was my room and my colleagues. If you are sensitive to the smell of cigarettes these rooms, though now are non smoking , you can tell allowed smoking before. The breakfast is okay - a great view but staff don’t seat you - you find a table yourself and even get your own coffee. Also read the fine print as I got breakfast included with my stay but the check in member told me I only get breakfast for one day. Never had that before. Honestly the best part of this was the location - right along the bund and close to the needle, shopping and outdoor restaurants. The cleaning staff are very attentive and excellent. The front desk staff could be nicer and more welcoming.
Stayed 3 nights in Mar 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

LEO, Seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast View Location are excellent But compare to other hotel's suite room a little bit old facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

HOJUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전망은 좋습니다. 전에도 숙박했었는데 큰방의 전망이 훨씬 더 좋았습니다. 교통도 좋았습니다. 택시 잡기는 약간 시간이 걸린듯 합니다. 푸동 부근 주위 관광 하기에 딱 좋은 곳입니다. 주변 마트도 바로 근처에 있습니다.
Stayed 6 nights in Jan 2020

10/10 Excellent

Ki Ouk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

굳굳

좋아요
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변에 편의점이 없어 불편하였지만 방의크기나 직원들의 친절하였습니다! 그리고 뷰도 너무 좋았습니다.
Stayed 2 nights in Nov 2019

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort

Good place to stay

I stay here once a year, as it is attached to the Shanghai convention center. The hotel is nice and close to many restaurants and attractions. There is nothing outstanding about the hotel other than location.
Stayed 4 nights in Nov 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6 day Business Trip

1st rate service, excellent location and spotless Rooms are spacious and very clean. everything works well, superior facilities. Breakfast is very expensive ($40 USD), so try for a rate with this included
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Nov 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Grrat hotel, perfect location, friendly staff very good service
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

All that glitters isn’t gold

The hotel was very nice with updated facilities, but the service wasn’t the best. When we checked in, they told us we wouldn’t be able to leave our room between 3-9pm, so we opted into leaving in the afternoon and coming back at night. This was an inconvenience and the staff didn’t speak English, and they didn’t bother to use a translator, so we were never told why we couldn’t leave/enter. There was only one entrance, so we had to go around the entire hotel if we were walking along the Bund. As for their facilities, the staff yelled at us because we didn’t have swim caps and didn’t allow us to use or dip our feet into the water. They didn’t have or sell any extras, so it wasn’t a huge wonder as to why the pool was empty. There weren’t a lot of restaurants around the area and everything that was around had inflated prices since it was a touristy area. Overall, it felt like they had too many rules in place and weren’t very accommodating to American/English-speaking tourists.
Stayed 4 nights in Nov 2019

6/10 Okay

Alan

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

hyuntae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

여기다 여기

매우 만족
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

満足です

地下鉄の駅からは結構歩きますが、場所的には良いところでした。 ホテルを出るとすぐに遊歩道。また、川の対岸に渡るトラム(?)の駅も目の前。 食事は歩いてちょっといったところにあるモールで済ませることが多かったです。
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
地下鉄に近くて観光に便利
Stayed 1 night in Jun 2019

8/10 Good

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

one day

Excellent
Stayed 1 night in May 2019

10/10 Excellent

Jee Loon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

I always enter a hotel with low expectations as photos on website are not usually what they really are. Guess what? This hotel is better in person than in the photos! I chose a Bund view room and was amazed by the beautiful sight from my bed and bathtub. I totally could have spent my whole day in instead of sightseeing LOL. The bathroom is open concept and gorgeous, although the sliding door is still quite see-through, so choose your room-mate wisely ;) The location is great - walking distance to metro (line 2) and malls with a wide choice of food. Wifi is available although the description here says wired internet. TV was ok but signal was lost intermittently. Very importantly, it's actually right beside the Oriental Pearl Tower and not along the Bund - hotels.com should really fix this. Overall, a wonderful experience. Kudos to the friendly and attentive staff!
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally pleasant except the noise

Got a free upgrade. However, a construction site is right across the street. Loud noise can be heard in the very EARLY morning. Thanks to my jet lag. I was still able to manage a few hours' sleep.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff and excellent location close to the #2 subway and walking distance to the Bund
Stayed 2 nights in May 2019