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Hengshan Garden Hotel

4.5 star property
Travelers find a peaceful retreat near Jing'an Temple, where days of rejuvenation blend seamlessly into evenings of culinary delights and relaxation

Choose dates to view prices

Hengshan Garden Hotel offers a wellness experience with a spa, four restaurants, fitness classes, racquetball, squash, and an outdoor pool. Free self-parking and in-room WiFi make exploring nearby attractions like Shanghai Songqingling Former Residence easy.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

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NT$3,506 total
includes taxes & fees
Jun 18 - Jun 19
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About this property

Hengshan Garden Hotel

  • Luxury hotel near Jing'an Temple
  • Located close to Shanghai Songqingling Former Residence and Xintiandi Style Shopping Centre, Hengshan Garden Hotel provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Take some time to relax at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Fitness classes are offered at the gym; other things to do include racquetball/squash. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Free self parking
    • Limo/town car service, buffet breakfast (surcharge), and 4 indoor tennis courts
    • Express check-out, express check-in, and a front-desk safe
  • Room features
  • All 320 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Childcare services and free infant beds
    • Bathrooms with deep soaking tubs and free toiletries
    • Flat-screen TVs with premium channels
    • Daily housekeeping, desks, and phones

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Policies

Check-in

Check-in time starts at 2 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CNY 380.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Rollaway bed fee: CNY 380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Hengshan Garden Hotel have a pool?

Yes, this property has an outdoor pool.

Is Hengshan Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hengshan Garden Hotel?

Check-in begins at 2 PM.

What time is check-out at Hengshan Garden Hotel?

Check-out is at noon.

Where is Hengshan Garden Hotel located?

Located in Xuhui, this luxury hotel is 0.1 mi (0.1 km) from Shanghai Songqingling Former Residence and within 3 mi (5 km) of Jing'an Temple and Xintiandi Style Shopping Centre. People's Square and Shanghai Museum are also within 6 mi (10 km). Hengshan Road Station is 7 minutes by foot and Library Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 185 out of 495 reviews
Rating 8 - Good. 209 out of 495 reviews
Rating 6 - Okay. 68 out of 495 reviews
Rating 4 - Poor. 21 out of 495 reviews
Rating 2 - Terrible. 12 out of 495 reviews

Reviews

Verified

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accomodating
Stayed 9 nights in Jan 2025
Verified

10/10 Excellent

Chiulling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality accommodation and excellent staff service
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean
Stayed 3 nights in Apr 2025
Verified

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay for five nights

Nice hotel, good location, quiet environment, good concierge service, and beautiful gardens ❤️
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Yaochiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful people with very friendly service!
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
We were most impressed by the art deco decor of this hotel, its well-kept garden, and politeness and helpfulness of its staff. The housekeeping was perfect!
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure to stay in such a friendly and beautiful hotel in this popular area. Every staff was well trained. It is a hidden gem, for sure.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Honghai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 15 days and everything was great except there were reading paving in progress which led to a little inconvenience to the underground parking. Other that that, the location and the streets around the hotel are second to none. The back yard garden is definitely the best and rare to find among other 5 star hotels. There is a pond around the outdoor roofed resting place, surrounded with meticulously maintained plants and flowers. It is definitely the best part to enjoy your morning coffee or beers at night. The swimming pool was not open which didn't bother me. Overall I will choose to stay here again on my next trip.
Stayed 15 nights in Sep 2023
Verified

10/10 Excellent

Faramarz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to everywhere. Very nice hotel too.
Stayed 7 nights in Sep 2023
Verified

8/10 Good

Xia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay, l like this hotel a lot.

Like this hotel. Very good location. The room is clean and comfortable. Staff are nice. Very good breakfast
Stayed 5 nights in Jun 2023
Verified

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good stay in one of the most beautiful and walkable areas of Shanghai. Although the rooms and facilities are a bit dated, they are well kept. Staff were very attentive and responded to my requests promptly and professionally. I will certainly stay here again for my next visit!
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Nigel

Liked: Staff & service
Good quality at a fair price
Stayed 3 nights in Jul 2023
Verified

8/10 Good

JIWOOK

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

F

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Terrible reception services

I was disappointed with my stay at Hengshan Garden Hotel. After I checked in, I found out the pool was not in use at all. A staff member told me that the pool was going through renovation and it would stay closed for another two months! There is no information about the pool closure on their website or on Hotels.com. This is cheating!! I booked the hotel for the pool! When I checked in at the reception, I clearly stated that there would be two guests. But I was told they could only give me one breakfast! the reason was that my partner hadn't arrived yet! My friend need to register with them before getting his breakfast. I couldn't get the logic of this. My first night was terrible. One light in my room couldn't be switched off. Although one engineer tried to help, but couldn't fix it! I didn't sleep well. The next day, I asked to swap a room. After waiting for hours, I did get one. But, the new room was a downgrade from my original booking. Surprisingly, there was no apology or sorry whatsoever from the hotel! Guest's sleep obviously doesn't matter at all. I was appalled by the attitude of the reception and the quality of their services. I guess they just don't know how to smile and how to say the word of "sorry" ! During my stay I did find the cleaners are very friendly and helpful. The location of the hotel is also quite good. It's quiet at night. However, the general stay was not that great.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Hidetoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーションが良く､サービスも充実で､また利用したい。
Stayed 3 nights in Dec 2024
Verified

8/10 Good

neing fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

YI-TING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔人員很有禮貌，態度很好。但早餐服務人員常常無心觀察客人要不要繼續用餐，就收拾餐桌，告知服務人員還沒用餐完畢，重新擺回乾淨餐具的態度也很差勁。
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura buona in un ottima posizione
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value. Calm. French concession. Excellent gym

It has super nicely maintained guy and swimming pool. Nice tennis court too. Worth trying those. In a very calm residential area in the french concession you wont have a hotel in that good value. Will surely come back.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
价格低，环境好！
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

서비스 굳 벗 리틀빗 올드

좋습니다. 깔끔. 다만 시설이 좀 후졌습니다. old해요.
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

Jing Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 13 nights in Jan 2020
Verified

8/10 Good

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to stay in two different rooms, but one room was a little more outdated than the other. Overall, I had a really pleasant stay.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Nice hotel in a central location with swimming pool and gym, very friendly staff.
Stayed 2 nights in Dec 2019