外觀

上海金茂君悅大酒店的評分

5 out of 5
上海金茂君悅大酒店
世紀大道88號金茂大廈, 浦東新區, 上海

評論

9.0

太棒了

10 分,有夠讚;938 則評論中有 583 則" "
8 分,不錯哦;938 則評論中有 237 則" "
6 分,一般般;938 則評論中有 68 則" "
4 分,不太好;938 則評論中有 34 則" "
2 分,很糟糕;938 則評論中有 16 則" "

9.2/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

9.0/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

wai cheong

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
可惜附近沒什麼餐廳。
於 2024 年 3 月住了 2 晚
Grand Hyatt Shanghai 於 2024年4月8日回覆
Thank you Wai Cheong for taking the time to share your experience with us and a perfect stay score. We have several great restaurants within the hotel and there are also some very good choices in the IFC centre which is just a 5 minute walk from the hotel. We appreciate the feedback and we hope to see you again in the future.

6/10 一般般

Vicky

於 2024 年 2 月住了 1 晚
Grand Hyatt Shanghai 於 2024年4月8日回覆
Thank you Vicky for taking the time to share your experience with us, we appreciate the feedback and we hope to see you again in the future.

4/10 不太好

Ming hui,Arden

於 2024 年 2 月住了 1 晚
Grand Hyatt Shanghai 於 2024年4月8日回覆
Thank you Ming Hui for taking the time to share your experience with us, We are sorry you did not have a better stay and we shall look to make sure we improve and hope to see you back again in the future.

10/10 有夠讚

Hingkit

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚

8/10 不錯哦

Yui Lan

於 2023 年 12 月住了 2 晚

8/10 不錯哦

KIN FAI GARY

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Extremely nice view of teh whole PuXi Area from hotel room and restaurants. A must go place is the 87th Floor Bar that basically could be one of the best view Skybar in Shanghai and probably in Asia.
於 2023 年 10 月住了 1 晚

6/10 一般般

Pui Ming Winnie

於 2023 年 4 月住了 5 晚

4/10 不太好

Kam Ming

於 2022 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
前厅Laura非常专业,值得嘉奖
於 2022 年 10 月住了 1 晚

10/10 有夠讚

MAN I

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點方便, 員工服務態度很好, 整體十分滿意, 會向朋友推薦!
於 2022 年 2 月住了 3 晚

10/10 有夠讚

YAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 1 月住了 1 晚

10/10 有夠讚

Gailing

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 3 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice hotel nice trip
於 2021 年 11 月住了 1 晚

10/10 有夠讚

JUNCHAO

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 8 月住了 1 晚
Oscar 於 2021年8月17日回覆
Dear Guest, Thank you for taking the time to post your feedback on Expedia and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments about the check in process, and shared with relevant department to work towards the better hotel environment. We will try our best to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback so that we can further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our hotel and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai

8/10 不錯哦

Ziqi

團體旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2021 年 7 月住了 1 晚
Oscar 於 2021年8月17日回覆
Dear Guest, Thank you for taking the time to post your feedback on Expedia and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments about the check in process, and shared with relevant department to work towards the better hotel environment. We will try our best to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback so that we can further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our hotel and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai

8/10 不錯哦

Yu

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 4 月住了 4 晚
Oscar 於 2021年4月28日回覆
Dear Guest, Thank you for taking the time to post your feedback on Expedia and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments about the check in process, and shared with relevant department to work towards the better hotel environment. We will try our best to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback so that we can further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our hotel and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai

2/10 很糟糕

Yixuan

於 2021 年 2 月住了 2 晚
Oscar 於 2021年3月23日回覆
Dear Guest, Thank you for taking the time to post your feedback on Expedia and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments about the check in process, and shared with relevant department to work towards the better hotel environment. We will try our best to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback so that we can further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our hotel and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai

10/10 有夠讚

JIEXIN

於 2021 年 2 月住了 1 晚
Oscar 於 2021年3月4日回覆
Dear Guest, Thank you for taking the time to post your feedback on Expedia and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments about the check in process, and shared with relevant department to work towards the better hotel environment. We will try our best to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback so that we can further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our hotel and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai

4/10 不太好

真實旅客

商務旅客
喜歡:員工素質
一切平常心面對,服務櫃檯還可以其他不行
於 2021 年 1 月住了 1 晚
Oscar 於 2021年3月4日回覆
Dear Guest, Thank you for taking the time to post your feedback on Expedia and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments about the check in process, and shared with relevant department to work towards the better hotel environment. We will try our best to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback so that we can further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our hotel and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai

2/10 很糟糕

Hsueh Chou

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
改變現狀
服務表面沒有進入人心乀
於 2021 年 1 月住了 2 晚
Oscar 於 2021年3月4日回覆
Dear Guest, Thank you for taking the time to post your feedback on Expedia and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments about the check in process, and shared with relevant department to work towards the better hotel environment. We will try our best to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback so that we can further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our hotel and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai

8/10 不錯哦

真實旅客

商務旅客
喜歡:員工素質、設施服務和住宿環境和硬體
Great location with easy access to a variety of restaurants.
於 2020 年 1 月住了 6 晚
David 於 2020年1月13日回覆
Dear Guest, We are delighted that you had such a pleasant experience with us at Grand Hyatt Shanghai. We appreciate your kind comments and thank you for your time taken to post these on Expedia. We are pleased to hear that you had enjoyed your stay in Grand Hyatt Shanghai. Thank you again for your appreciation, and all of your affirmation to our hotel is the greatest encouragement to us. Look forward to welcoming you back to the hotel in the not too distant future. Best regards, Grand Hyatt Shanghai

6/10 一般般

真實旅客

家庭旅遊
喜歡:員工素質和客房舒適度
入住感受。
收三人房錢,所有設備只為二人。以環保為名,梳,牙刷欠决,需要才給你。原裝修华貴,但舊須番新。最滿意早歺,中西式及新鮮入口生菓都好好味。行往地鉄站稍遠。
於 2019 年 12 月住了 4 晚
David 於 2020年1月9日回覆
尊敬的宾客: 您好!感谢您选择入住本酒店。我们很高兴您对酒店总体感到满意。我们亦了解到您对酒店提出的一些宝贵建议,请悉知酒店遵守上海相关部门关于客房一次性备品的规定,期待阁下再次莅临上海金茂君悦大酒店。 诚挚的问候, 上海金茂君悦大酒店

10/10 有夠讚

Susan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 3 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
David Zhao 於 2019年12月24日回覆
Dear Guest, We are delighted that you had such a pleasant experience with us at Grand Hyatt Shanghai. We appreciate your kind comments and thank you for your time taken to post these on Hotels.com. We are pleased to hear that you had enjoyed your stay in Grand Hyatt Shanghai. Thank you again for your appreciation, and all of your affirmation to our hotel is the greatest encouragement to us. Look forward to welcoming you back to the hotel in the not too distant future. Best regards, Grand Hyatt Shanghai

4/10 不太好

Peiwei

商務旅客
喜歡:住宿環境和硬體
不喜歡:員工素質
於 2019 年 11 月住了 2 晚
David 於 2020年1月13日回覆
Dear Guest, We are delighted that you had such a pleasant experience with us at Grand Hyatt Shanghai. We appreciate your kind comments and thank you for your time taken to post these on Hotels.com. We are pleased to hear that you had enjoyed your stay in Grand Hyatt Shanghai. Thank you again for your appreciation, and all of your affirmation to our hotel is the greatest encouragement to us. Look forward to welcoming you back to the hotel in the not too distant future. Best regards, Grand Hyatt Shanghai

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 2 晚
David Zhao 於 2019年11月18日回覆
Dear Guest, We are delighted that you had such a pleasant experience with us at Grand Hyatt Shanghai. We appreciate your kind comments and thank you for your time taken to post these on Expedia. We are pleased to hear that you had enjoyed your stay in Grand Hyatt Shanghai. Thank you again for your appreciation on, and all of your affirmation to our hotel is the greatest encouragement to us. Look forward to welcoming you back to the hotel in the not too distant future. Best regards, Grand Hyatt Shanghai

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
David Zhao 於 2019年11月4日回覆
Dear Guest, We are delighted that you had such a pleasant experience with us at Grand Hyatt Shanghai. We appreciate your kind comments and thank you for your time taken to post these on Hotels.com. We are pleased to hear that you had enjoyed your stay in Grand Hyatt Shanghai. Thank you again for your appreciation, and all of your affirmation to our hotel is the greatest encouragement to us. Look forward to welcoming you back to the hotel in the not too distant future. Best regards, Grand Hyatt Shanghai

6/10 一般般

真實旅客

於 2019 年 9 月住了 1 晚

8/10 不錯哦

YING CHIUNG

喜歡:整潔度、住宿環境和硬體和客房舒適度
第一次入住挺滿意的,這次入住體驗,覺得沒有五星級飯店的服務水準,可能到的時間點人比較多,服務人員ㄧ點都不親切,臉上也沒笑容,服務品質有待加強!
於 2019 年 5 月住了 3 晚
David Zhao 於 2019年7月15日回覆
尊敬的宾客, 您好!感谢您选择入住本酒店。我们很高兴您对酒店总体感到满意并在Hotels.com给予评论。我们亦了解到您对酒店服务水平提出的一些宝贵建议,也十分感谢您对酒店同事予以理解。我们承诺继续努力为客人提供称心如意的住宿体验。期待阁下再次莅临上海金茂君悦大酒店。 诚挚的问候, 上海金茂君悦大酒店

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
於 2018 年 12 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 4 月住了 2 晚

10/10 有夠讚

sophia

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall it is great when I stay in there!
於 2019 年 3 月住了 10 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
第一次入住,前台人员很耐心地在电脑里查找了半天、帮忙换去一间有江景的房间。房间清洁度也不错。服务态度满分!
於 2019 年 3 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 2 月住了 4 晚

10/10 有夠讚

真實旅客

於 2019 年 1 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 2 晚

10/10 有夠讚

Hanna

喜歡:整潔度、員工素質和住宿環境和硬體
这个酒店的位置特别好!只是房间里的床太小,太简易了,感觉有点不配这样的酒店。找不到五星酒店的感觉哦!
於 2018 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 4 晚

10/10 有夠讚

HUNGYU

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 3 晚

8/10 不錯哦

Kit Wa

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點優美,也算方便,酒店房間非常舒適,不過,餐廳日本食物不夠水平。
於 2018 年 11 月住了 4 晚

4/10 不太好

sin

不喜歡:員工素質和住宿環境和硬體
首先check in櫃臺不夠專業,調亂了我和另一住客訂的房型,叫我加錢upgrade,到了我說我已經是那房型後,他才說搞錯,而且我已經付了款,要拿Hotels.com 證明他才說ok, check in用了10分鐘以上,感覺好差。 上了房後,發現房間較舊,如果用2000元一晚租這種酒店,真是非常不值,附近有其他酒店也是5星,價錢比他便宜。 這間是我租住過5星,2000元一晚最羊的一間,除了景沒有一樣是物有所值
於 2018 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

不喜歡:整潔度
一般
景觀很好,設施有點舊,房間比預期小,床和枕頭太軟,到了第三晚都沒有更換床單。
於 2018 年 9 月住了 3 晚

8/10 不錯哦

Chung Ping

还不錯
於 2018 年 9 月住了 2 晚

10/10 有夠讚

Teddy,香港

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
One of the landmark in the prime region
One of the landmark in the prime region of Shanghai. The overall experience was good.
於 2018 年 9 月住了 2 晚

10/10 有夠讚

JULIE MEI JUN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 2 晚

10/10 有夠讚

Yung-Ching

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I had a very pleasant stay
Love this up in the air hotel. Phenomenal view of the Bund and Oriental Pearl Tower from the room window. Cloud 9 bar has very tasty cocktails. My entire stay was very pleasant.
於 2018 年 7 月住了 4 晚

4/10 不太好

joey,hong kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
未能供應房間
兩點多 check-in, 四點多也未能提供房間,亦告訴我們不知要等多久。對於一早已訂房的我們,實在非常不滿酒店如些的對待。要投訴到經理,才可安排房間,對此十分不滿。其他各方面也很好。
於 2018 年 7 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店的景觀視野很棒 房間也很舒適、乾淨 游泳設施也很棒 飯店的景觀視野很棒 房間也很舒適、乾淨 游泳設施也很棒
於 2018 年 4 月住了 4 晚

6/10 一般般

konglik

不喜歡:住宿環境和硬體
landmark building.
餐厅人手不够,没人服务