Thank you Wai Cheong for taking the time to share your experience with us and a perfect stay score. We have several great restaurants within the hotel and there are also some very good choices in the IFC centre which is just a 5 minute walk from the hotel. We appreciate the feedback and we hope to see you again in the future.
6/10 一般般
Vicky
2024年2月25日
Vicky
於 2024 年 2 月住了 1 晚
Grand Hyatt Shanghai 於 2024年4月8日回覆
Thank you Vicky for taking the time to share your experience with us, we appreciate the feedback and we hope to see you again in the future.
4/10 不太好
Ming hui,Arden
2024年2月9日
Ming hui
於 2024 年 2 月住了 1 晚
Grand Hyatt Shanghai 於 2024年4月8日回覆
Thank you Ming Hui for taking the time to share your experience with us, We are sorry you did not have a better stay and we shall look to make sure we improve and hope to see you back again in the future.
10/10 有夠讚
Hingkit
團體旅遊
2024年1月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hingkit
於 2024 年 1 月住了 3 晚
8/10 不錯哦
Yui Lan
2024年1月2日
Yui Lan
於 2023 年 12 月住了 2 晚
8/10 不錯哦
KIN FAI GARY
商務旅客
2023年10月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Extremely nice view of teh whole PuXi Area from hotel room and restaurants. A must go place is the 87th Floor Bar that basically could be one of the best view Skybar in Shanghai and probably in Asia.
KIN FAI GARY
於 2023 年 10 月住了 1 晚
6/10 一般般
Pui Ming Winnie
2023年4月12日
Pui Ming Winnie
於 2023 年 4 月住了 5 晚
4/10 不太好
Kam Ming
2022年10月15日
Kam Ming
於 2022 年 10 月住了 1 晚
10/10 有夠讚
真實旅客
商務旅客
2022年10月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
前厅Laura非常专业,值得嘉奖
真實旅客
於 2022 年 10 月住了 1 晚
10/10 有夠讚
MAN I
2022年3月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點方便, 員工服務態度很好, 整體十分滿意, 會向朋友推薦!
MAN I
於 2022 年 2 月住了 3 晚
10/10 有夠讚
YAN
2022年1月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
YAN
於 2022 年 1 月住了 1 晚
10/10 有夠讚
Gailing
2022年1月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Gailing
於 2021 年 12 月住了 3 晚
10/10 有夠讚
真實旅客
商務旅客
2021年11月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice hotel nice trip
真實旅客
於 2021 年 11 月住了 1 晚
10/10 有夠讚
JUNCHAO
2021年8月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
JUNCHAO
於 2021 年 8 月住了 1 晚
Oscar 於 2021年8月17日回覆
Dear Guest, Thank you for taking the time to post your feedback on Expedia and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments about the check in process, and shared with relevant department to work towards the better hotel environment. We will try our best to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback so that we can further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our hotel and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai
8/10 不錯哦
Ziqi
團體旅遊
2021年7月24日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Ziqi
於 2021 年 7 月住了 1 晚
Oscar 於 2021年8月17日回覆
Dear Guest, Thank you for taking the time to post your feedback on Expedia and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments about the check in process, and shared with relevant department to work towards the better hotel environment. We will try our best to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback so that we can further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our hotel and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai
8/10 不錯哦
Yu
商務旅客
2021年4月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yu
於 2021 年 4 月住了 4 晚
Oscar 於 2021年4月28日回覆
Dear Guest, Thank you for taking the time to post your feedback on Expedia and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments about the check in process, and shared with relevant department to work towards the better hotel environment. We will try our best to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback so that we can further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our hotel and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai
2/10 很糟糕
Yixuan
2021年3月5日
Yixuan
於 2021 年 2 月住了 2 晚
Oscar 於 2021年3月23日回覆
Dear Guest, Thank you for taking the time to post your feedback on Expedia and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments about the check in process, and shared with relevant department to work towards the better hotel environment. We will try our best to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback so that we can further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our hotel and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai
10/10 有夠讚
JIEXIN
2021年2月5日
JIEXIN
於 2021 年 2 月住了 1 晚
Oscar 於 2021年3月4日回覆
Dear Guest, Thank you for taking the time to post your feedback on Expedia and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments about the check in process, and shared with relevant department to work towards the better hotel environment. We will try our best to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback so that we can further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our hotel and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai
4/10 不太好
真實旅客
商務旅客
2021年2月1日
喜歡:員工素質
一切平常心面對,服務櫃檯還可以其他不行
真實旅客
於 2021 年 1 月住了 1 晚
Oscar 於 2021年3月4日回覆
Dear Guest, Thank you for taking the time to post your feedback on Expedia and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments about the check in process, and shared with relevant department to work towards the better hotel environment. We will try our best to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback so that we can further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our hotel and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai
2/10 很糟糕
Hsueh Chou
商務旅客
2021年2月1日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
改變現狀
服務表面沒有進入人心乀
Hsueh Chou
於 2021 年 1 月住了 2 晚
Oscar 於 2021年3月4日回覆
Dear Guest, Thank you for taking the time to post your feedback on Expedia and we truly appreciate the comments you have shared with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments about the check in process, and shared with relevant department to work towards the better hotel environment. We will try our best to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback so that we can further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our hotel and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai
8/10 不錯哦
真實旅客
商務旅客
2020年1月10日
喜歡:員工素質、設施服務和住宿環境和硬體
Great location with easy access to a variety of restaurants.
真實旅客
於 2020 年 1 月住了 6 晚
David 於 2020年1月13日回覆
Dear Guest,
We are delighted that you had such a pleasant experience with us at Grand Hyatt Shanghai. We appreciate your kind comments and thank you for your time taken to post these on Expedia.
We are pleased to hear that you had enjoyed your stay in Grand Hyatt Shanghai. Thank you again for your appreciation, and all of your affirmation to our hotel is the greatest encouragement to us.
Look forward to welcoming you back to the hotel in the not too distant future.
Best regards,
Grand Hyatt Shanghai
Dear Guest,
We are delighted that you had such a pleasant experience with us at Grand Hyatt Shanghai. We appreciate your kind comments and thank you for your time taken to post these on Hotels.com.
We are pleased to hear that you had enjoyed your stay in Grand Hyatt Shanghai. Thank you again for your appreciation, and all of your affirmation to our hotel is the greatest encouragement to us.
Look forward to welcoming you back to the hotel in the not too distant future.
Best regards,
Grand Hyatt Shanghai
4/10 不太好
Peiwei
商務旅客
2019年12月14日
喜歡:住宿環境和硬體
不喜歡:員工素質
Peiwei
於 2019 年 11 月住了 2 晚
David 於 2020年1月13日回覆
Dear Guest,
We are delighted that you had such a pleasant experience with us at Grand Hyatt Shanghai. We appreciate your kind comments and thank you for your time taken to post these on Hotels.com.
We are pleased to hear that you had enjoyed your stay in Grand Hyatt Shanghai. Thank you again for your appreciation, and all of your affirmation to our hotel is the greatest encouragement to us.
Look forward to welcoming you back to the hotel in the not too distant future.
Best regards,
Grand Hyatt Shanghai
10/10 有夠讚
真實旅客
2019年11月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 11 月住了 2 晚
David Zhao 於 2019年11月18日回覆
Dear Guest,
We are delighted that you had such a pleasant experience with us at Grand Hyatt Shanghai. We appreciate your kind comments and thank you for your time taken to post these on Expedia.
We are pleased to hear that you had enjoyed your stay in Grand Hyatt Shanghai. Thank you again for your appreciation on, and all of your affirmation to our hotel is the greatest encouragement to us.
Look forward to welcoming you back to the hotel in the not too distant future.
Best regards,
Grand Hyatt Shanghai
10/10 有夠讚
真實旅客
商務旅客
2019年10月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 10 月住了 1 晚
David Zhao 於 2019年11月4日回覆
Dear Guest,
We are delighted that you had such a pleasant experience with us at Grand Hyatt Shanghai. We appreciate your kind comments and thank you for your time taken to post these on Hotels.com.
We are pleased to hear that you had enjoyed your stay in Grand Hyatt Shanghai. Thank you again for your appreciation, and all of your affirmation to our hotel is the greatest encouragement to us.
Look forward to welcoming you back to the hotel in the not too distant future.
Best regards,
Grand Hyatt Shanghai
One of the landmark in the prime region of Shanghai. The overall experience was good.
Teddy
於 2018 年 9 月住了 2 晚
10/10 有夠讚
JULIE MEI JUN
2018年9月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
JULIE MEI JUN
於 2018 年 9 月住了 2 晚
10/10 有夠讚
Yung-Ching
2018年7月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I had a very pleasant stay
Love this up in the air hotel. Phenomenal view of the Bund and Oriental Pearl Tower from the room window. Cloud 9 bar has very tasty cocktails. My entire stay was very pleasant.