HeartSong Lodge & Resort is minutes from Dollywood and LeConte Center at Pigeon Forge. Browse on-site shops, visit the coffee shop/cafe, or use dry cleaning services. After exploring nearby attractions, unwind at the firepit and spa tub.
Located in Pigeon Forge, HeartSong Lodge & Resort is near theme parks and in the mountains. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Dollywood's Splash Country and Dollywood. Traveling with kids? Don't miss Wilderness at the Smokies and Ripley's Aquarium of the Smokies. Visit our Pigeon Forge travel guide
Family-friendly hotel near Dollywood's Splash Country
Located close to Dollywood and LeConte Center at Pigeon Forge, HeartSong Lodge & Resort provides a poolside bar, shopping on site, and a firepit. For some rest and relaxation, visit the hot tub. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a playground.
Other perks at this hotel include:
A seasonal outdoor pool and an indoor pool, along with sun loungers, a lifeguard on site, and a splash pad
Free self parking, plus valet parking (surcharge)
Cooked-to-order breakfast (surcharge), a children's club (surcharge), and an elevator
Local meal delivery service, a banquet hall, and concierge services
Guest reviews give top marks for the helpful staff
Room features
All 302 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
Bathrooms with tubs or showers and hair dryers
50-inch Smart TVs with premium channels
Free tea bags/instant coffee, heating, and daily housekeeping
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Valet parking on site (USD 25 per night; includes in/out privileges)
Wheelchair-accessible van parking available
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Things to do
Children's club
Gym
Hot tub
Indoor pool
Playground
Seasonal outdoor pool
Shopping
Splash pad
TV in common areas
Family friendly
Children's club (surcharge)
Indoor pool
Laundry facilities
Lifeguards on site
Playground
Seasonal outdoor pool
Splash pad
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Shared microwave
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Meeting rooms
Outdoors
Firepit
In a national park
In the mountains
Outdoor entertainment area
Outdoor furniture
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible shuttle
Braille/raised signage
Elevator (42 inch wide door)
Hardwood flooring in public areas
Lever door handles
Pool hoist on site
Stair-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
2 buildings
5 floors
Ballroom
Banquet hall
Built in 2023
Communal living room
Designated smoking areas
Fireplace in lobby
Lifeguards
Reception hall
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with premium cable channels
Pay movies
Food and drink
Meal delivery service
Tea bags/instant coffee
More
Air conditioning
Desk
Desk chair
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
Valet parking fee: USD 40 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
The seasonal pool will be open from April to September
Property is also known as
HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge
Frequently asked questions
Does HeartSong Lodge & Resort have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool.
How much does it cost to stay at HeartSong Lodge & Resort?
As of 2026/3/6, prices found for a 1-night stay for 2 adults at HeartSong Lodge & Resort on 2026/3/7 start from NT$7,262, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is HeartSong Lodge & Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at HeartSong Lodge & Resort?
Check-in start time: 4:00 PM; Check-in end time: anytime.
What time is check-out at HeartSong Lodge & Resort?
Check-out is at 11:00 AM.
Where is HeartSong Lodge & Resort located?
This family-friendly Pigeon Forge hotel is located in a national park, within 3 mi (5 km) of Dollywood's Splash Country and Dollywood. Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge are also within 6 mi (10 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
HeartSong Lodge & Resort Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rooms were very nice snd clean. Ton of amenities. The Food was great at both restaurants in the hotel. All the resort staff were awesome and very responsive.
Our room was very clean and we enjoyed our view. I wish the bathroom had a fan in it to use while showering. I loved the trolley services to take you to the park, i wish they offered the services to Dolly’s stampede as well. Also loved the hot tub and pool.
If you plan to go to Dollywood this is the place to stay!
Shuttle to and from the park is so convenient!
Everyone in your party receives a time saver pass which is a big perk when the park is crowded. Well worth the price of the room!
Ticketing/Janitorial/Restaurant/Overnight/Activities/Select few daytime staff were courteous, professional, knowledgeable, honest & hospitable. I would not recommend more than a 4 night stay nor expect compensation for inconveniences on hotels behalf.
Great amenities and friendly staff! Would definitely stay there again!
Leisa
Stayed 3 nights in Jun 2025
10/10 Excellent
Patricia
2025/9/18
Liked: Amenities
We liked the ease of the trolley shuttle to and from the theme park. The resort has a real family feel, with something for all ages to enjoy. We hope to return one day.
Room was very clean and nice. I did not eat in the dining room but had on the go snacks. Property is beautiful and very tranquil. Staff was amazing. I loved the Starbucks coffee too.
The HeartSong (and the DreamMore for that matter) is one of the nicest resorts to stay in the beautiful state of Tennessee, because it’s staffed by some of the nicest folks East Tennessee has to offer. The amusement park goes through staffing highs and lows, but Dolly’s resorts take all the best people and make the experience so much more meaningful. Checking in is a breeze (we accidentally got an early check in while getting our trolley pass and time saver passes, which yes you can do that before you even check in). The resort itself has anything and everything you might need so you don’t have to leave or want for anything (although sometimes you might have to pay for it). Easy access to the park and timesavers are an incredible perk, and you’ll never have to worry about a lack of fun things to do even if you stay at the resort. From the time you park until the time you pack and go, you will love your experience here.
This property is out of this world. As someone who typically only travels and high-end hotels, this has quickly become one of our favorites to visit in the country. The general manager is fabulous and every staff member is proud to be working there and takes amazing care of their guests.
Great breakfast buffet and the staff there was amazing. We had great pizza from the cafe and sat in the rocking chairs by the pool to eat it. The fire pits were awesome. Got our tickets to Dollywood at the hotel and they come with a free fast pass - a saving of $60. And a trolly right to the entrance of the park. This hotel was a 10+. We can’t wait to come back.