"Nice the transfer from airport on the golf buggy. Just follow the hotel signs in the airport. If you have a priority pass and boarding card 2 of the hotels restaurants are included in priority pass (if you have the correct membership). This makes the hotel a very reasonable stay. "
"말라카에 거의 유일한 4.5성급 호텔로 객실과 직원들의 서비스가 아주 좋습니다. 바로 옆에있는 골프클럽에서 라운딩을 했는데 이동도 편리하고 호텔에 웬만한 식당이 있어 다른 곳으로 이동하지 않아도 편하게 즐길 수가 있었습니다. 특히 호텔에 있는 수영장은 안락하고 조용해서 마음에 들었습니다."
"I canceled my room because my layover was more than 12 hours. I decided to stay outside from the airport. It’s very disappointed that your hotel did not accommodate my change and give me a refund. It is festival season and I’m sure you’re able to rent my room to someone else. I do not think you have satisfactory customer service."
"Good
- Room is clean and large
- Location is good with a direct access to the IOI City mall
- comfortable bed and pillow
Bad
- The bath tub tab is not working, we needed to use the shower head to fill up the bath tub which takes long"