Seidenbuch Vacation Rentals

"A"

"Good"

"Very nice hotel , food was good, rooms clean. Front desk staff very friendly and helpful. One VERY disappointing aspect was the service staff, B Singh, specifically. Zero personality and very rude. Interacted twice asking for ice and treated my adult daughter with attitude and front desk staff had to intervene as well. Not a good look for hotel."

"Very Good breakfast"

"Breakfast gets an honorable mention. The staff was okay but not very helpful in resolving issues with the room. I had no toilet for 8 of 17 day stay. I had to use the bathroom in the room next door. "

"Clean room. Staff is great. Bed too small and only one pillow."

"Definitely not premium. More like cost-cutting central. In the restaurant they have ready meals they re-heat and serve to guests. For cleaning you need to request it, and also the small print is to request by 6am. And even checking in, they pass you the task of completing the registration form on a screen. If it saves some a little cost, they’ll do it here. And who cares about guests - they ask irrelevant personal details on the screen form, too like DOB, which you must complete. The staff are good, which is one saving grace. But don’t expect premium. "

"Grosses sauberes Zimmer mit schönem Bad. Betten leider etwas schmal. Direkt am Bahnhof aber ruhig! Danke für die Flasche Wasser und Kaffee/ Tee auf dem Zimmer"

"It was a nightmare trying to communicate prior to my stay. I booked 2 rooms for 2 adults and 2 children. I was told when I booked that I would need to wait until closer to stay to request rooms close to each other. There is no representative at location so all communication is via email or one time we phoned and the woman was very rude. We finally did get the room locations we wanted but only after having to spend way too much time trying to communicate with host. Rooms were clean. Beds very hard, not comfortable. The pillows were horrible—like having no pillow. No shampoo or conditioner in bathroom as I forgot mine. Fire alarm went off on last night—no hotel representative to communicate with. Not fun standing on n the street at 22:00 after you’ve already gone to bed. Was told by another guest the fire alarm went off 6 days prior as well. I stayed at LimeHome in Memmingen a year ago and it was a lovely place experience. I won’t be staying with LimeHome again. Tried to call the number where we had spoken to the rude woman and my phone said that number would no longer accept calls, I could only text. Unacceptable! "