斯卡斯代爾出租度假屋

「THIS IS A SCAM!!! DO NOT BOOK THIS PROPERTY! NO ONE CAN GET IN TOUCH WITH THE OWNER AND EXPEDIA WOULD NOT HELP US FIND ALTERNATE ACCOMMODATIONS. WE GOT THERE WITH NO PLACE TO STAY AND HAD TO FIGURE IT OUT ON OUR OWN AND HAD TO PAY AGAIN. I NOW HAVE TO FIGHT WITH EXPEDIA TO GET MY MONEY BACK.」

「Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected.」

「We didn’t give us what we paid for」

「After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is...

「The hotel’s location is convenient. It’s an older property so I expect to see some age on the building itself. It’s nice that there’s parking. The room was spacious but not clean. The doors and walls are filthy, with finger prints and grim around the door knobs. The floor was sticky and all surfaces needed to be washed down. The hotel makes you sign several documents that advise of a fine for smoking in the room, yet the room reeked of pot. The room was in need of maintenance attention…...