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「This is our 4th time staying with Vila Nova and we always an amazing experience, 」

「The only issue was with the lack of a wake up call on my first day when I had a morning tour planned. Neither of the two I requested went through. However, I am in a Portuguese speaking country and was not equipped to request a wake-up call in that language. The one staff member was not able to understand me, so I noted the next time I asked for a call, she wrote an hour later down- when I noted it, and wrote the correct time, she had another staff member aid me and we were able to...

「The hotel was nice and the breakfast was good. The pillows were not great on the bed though. 」

「Convenient, practical. 」

「Amazing staff, from the breakfast staff to the dinner staff, clean rooms, as well as the receptionist. They are all very helpful and friendly! I am happy that tradition of excellent service remains at this Hotel! Love the location as well. My 2nd time and we will continue to go back to the same hotel. 」

「I stayed here before and after sailing the Azores for two weeks. The rooms were fabulous- quiet, comfortable with secluded/private balconies. Staff were very helpful and accommodating to my needs. I look forward to returning in the future!」

「Nice apartment, pool and the garden , friendly staff ,」

「Excellent!!! It had everything you need. 」