Find Luxury Hotels in Santo Domingo

"Line for check-in was long and slow. Only one employee while they knew it was a busy weekend in the city. Phone in the room didn’t work, so I tried ordering room service by a phone on the hallway. Waited for half an hour and got down to the lobby to find out the kitchen just got closed without dinner for my son. So I had to order Uber Eats by 11pm. Very irresponsible staff. The girl in the morning was very kind to take my claim and said she was going to pass it to the manager. The A/C was leaking water into the floor, the night stands were almos failing from the wall. It was not the same hotel I’ve stayed many times before."

"yes"

"The hotel and the rooms smell of cheap car air freshner. Security and safety of clients is not important unless you're a politician looking for a good night with your mistress. Service at the front desk, as well as at the bar is terrible. Many other better options in santo domingo; will definitely not return "

"Perfect place to stay "

"Service excellent, staff are very professional "

"A wonderful all around experience! "

"Great hotel and good location "