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Delfines Collection Hotel By Mercure

3.5 star property
Hotel in Santa Cruz with an outdoor pool

Choose dates to view prices

Photo gallery for Delfines Collection Hotel By Mercure

Outdoor pool
Interior entrance
55-inch Smart TV with cable channels
Standard Room, 2 Double Beds | Minibar, soundproofing, free WiFi, bed sheets
Terrace/patio
Delfines Collection Hotel By Mercure provides everything you need. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NT$1,246
NT$1,246 total
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Santa Cruz is home to Delfines Collection Hotel By Mercure. Santa Cruz Zoo and Guembe Biocenter are local attractions and those in the mood for shopping can visit Patio Design LifeStyle Center and Ventura Mall. Municipal Botanical Garden of Santa Cruz and Play Land Amusement Park are also worth visiting.
Visit our Santa Cruz travel guideOpens in a new window
Map
Calle Pablo Sanz 29 Equipetrol, Santa Cruz, 0

What's nearby

  • Santa Cruz Zoo - 11 min walk - 0.9 km
  • Ventura Mall - 12 min walk - 1.1 km
  • Plaza 24 de Septiembre - 4 min drive - 3.5 km
  • San Lorenzo Cathedral - 5 min drive - 3.9 km
  • Guembe Biocenter - 11 min drive - 7.9 km

Getting around

  • Santa Cruz de la Sierra Station - 16 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 26 min drive

Restaurants

  • ‪Desiderata - ‬15 min walk
  • ‪Hard Rock Cafe Santa Cruz - ‬13 min walk
  • ‪Nazca Cocina Peruana - ‬6 min walk
  • ‪4 Llamas - ‬7 min walk
  • ‪Aviator - ‬5 min walk

About this property

Delfines Collection Hotel By Mercure

Property highlights
Delfines Collection Hotel By Mercure provides everything you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • An elevator
Room features
All guestrooms at Delfines Collection Hotel By Mercure have perks such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
More amenities include:
  • Showers, hair dryers, and shampoo
  • 55-inch Smart TVs with cable channels
  • Daily housekeeping and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Delfines Collection By Mercure
Delfines Collection Hotel By Mercure Hotel
Delfines Collection Hotel By Mercure Santa Cruz
Delfines Collection Hotel By Mercure Hotel Santa Cruz

Frequently asked questions

Does Delfines Collection Hotel By Mercure have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Delfines Collection Hotel By Mercure?

As of 2025/9/3, prices found for a 1-night stay for 2 adults at Delfines Collection Hotel By Mercure on 2025/9/7 start from NT$1,246, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Delfines Collection Hotel By Mercure?

Check-in begins at noon.

What time is check-out at Delfines Collection Hotel By Mercure?

Check-out is at noon.

Where is Delfines Collection Hotel By Mercure located?

Situated in Santa Cruz, this hotel is within a 15-minute walk of Santa Cruz Zoo and Ventura Mall. Patio Design LifeStyle Center and Municipal Library are also within 3 mi (5 km).

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Delfines Collection Hotel By Mercure Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 61 reviews
Rating 8 - Good. 11 out of 61 reviews
Rating 6 - Okay. 6 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable rooms
Stayed 3 nights in Jul 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay!
Stayed 1 night in Jun 2023

8/10 Good

Gustavo

Liked: Cleanliness, property conditions & facilities
Nice place for an overnight
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for the price

The room was clean and spacious. The bed was very comfortable and the breakfast was generous with a lot of variety.
Stayed 2 nights in Jun 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was understanding and friendly! Very good breakfast!! And overall had a good stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
This is a well kept property with spacious and well appointed rooms.
Stayed 1 night in Feb 2024

6/10 Okay

Josseline De las

location dinning
Stayed 1 night in Apr 2023

2/10 Terrible

Rodolfo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beware… This place had bed bugs.
Stayed 1 night in Dec 2024

10/10 Excellent

Jerson

Liked: Cleanliness, staff & service, property conditions & facilities
very clean. also the bed was very confy. Overall really good.
Stayed 1 night in Apr 2024

10/10 Excellent

Abe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Jul 2024

6/10 Okay

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
decepcionado en el check out. me hubiera gustado pagar una parte en efectivo y me lo cargaron todo en la tarjeta. me ha sobrado mucho dinero boliviano que tendré que cambiar a un peor tc. En el momento del pago no me dijeron que tenía que pagar una noche mas y cuando se dieron cuenta me llamaron para pagar y yo ya me había ido. Fue muy incómodo tener que dejar un sobre con el dinero por el pago de esa noche en otro lugar. Cuando pedí una factura única desglosada me dijeron que no era posible y me resulta poco conveniente tener que presentar tres facturas distintas. La última vez que fui quedé satisfecho pero esta vez lo cierto es que he quedado muy decepcionado. EN el dispensador de la ducha solo se ve una etiqueta que indica champú. La otra etiqueta está malograda y no indica nada. Lo lógico es pensar que es gel de ducha para el cuerpo pero me temo que era acondicionador. Para el cuerpo sería la barrita de jabón que es mucho más incómodo. Lo ideal sería poner dispensador de gel de ducha. Saludos,
Stayed 2 nights in Jun 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
La atención, la ubicación, la comodidad y la limpieza. Todo lo importante está excelente
Stayed 6 nights in Jun 2025

10/10 Excellent

Santiago

Stayed 4 nights in May 2025

10/10 Excellent

giselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar extremamente limpo, confortável e atendimento muito bom. Muitas comodidades próximas al hotel, boa localização
Stayed 5 nights in May 2025

10/10 Excellent

Amanda

Stayed 1 night in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in May 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel com excelente localização

A estadia foi ótima! O hotel é bem limpo, organizado,o café da manhã é bom. O quarto é beeeeem grande. Um ponto de atenção pro checkin que, apesar de no app dizer que é as 12:00, ao chegar no hotel, informam que é as 14. A localização também é ótima, mto perto de vários bares da San Martin.
Stayed 4 nights in Apr 2025

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Edimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor hospedagem que fiquei na Bolívia

A melhor hospedagem que fiquei na Bolívia, não pense duas vezes , se hóspede aqui porque ele é muito limpo, cama confortável, café da manhã variado e delicioso. Os atendentes são muito simpáticos e prestativos .
Stayed 1 night in Mar 2025

10/10 Excellent

Dalyenne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom custo x benefício

Funcionarios agradaveis, atenciosos e solícitos. Cafe da manha variado. Quartos super confortável.
Stayed 1 night in Dec 2024

8/10 Good

Matias Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena relación precio/calidad

Pieza grande, cama muy confortable. Muy bien ubicada, desayuno variado. Buena piscina, el gimnasio muy pequeño
Stayed 6 nights in Dec 2024