Find Family Hotels in Sandston, VA

"The staff was very helpful and nice at check-in."

"This place is how a hotel should be. It was absolutely fabulous from beginning to end. Staff is wonderful. Hotel is gorgeous. Rooms are clean, updated and nice."

"Lovely hotel and conveniently located within the town of Richmond and also as one who arrived by car. Staff was superior. Not only friendly, but extremely helpful with any request - front desk, room service, bellman and valet attendant. All worked efficiently and with professionalism. Our room was small and had an unappealing view, but the reservation was last minute and well priced. In-room info was well thought out and graciously displayed. Was pleasantly surprised that the room service cuisine was VERY good, as even many fine hotels’ renditions of classics only pay lip service to in-room dining. I did have one serious complaint and that was the overpowering smell in the room. The AC was on at arrival but the air was heavy and dank (mildew, mold) which never dissipated. As our stay was a quick turnaround, the easiest solution was to turn off the AC and call it a night. The air remained bothersome, but slightly improved. The room furnishings seemed ever so slightly dated, and needed attention to a few scratches, and perhaps that spot on the rug near the AC unit, but nothing that made one uncomfortable. All in all, had it not been for the air in the room and the sad view, I would have rated it a 5. "

"Great Property! "

"Besides a couple of small issues, "

"Booked a king size room on arrival . I was told they were not available so I had to get two double beds. The property is very outdated. People were drinking and partying in the parking lot and the elevator was broken on the first day would not recommend."

"Unfortunately, we found a dead bug on the bed. "

"The staff is fantastic "

"Experience at check-in was excellent. Front desk greeter answered all my questions immediately and accurately. Room was clean and ready. My only issue was the A/C temperature fluctuations. Airport shuttle was punctual on-the-dot. Will definitely stay again in the future."