Find Resorts & Hotels with Spas in San Ramon, CA

"Room was average, bed hard to sleep well on..not super comfortable. Bfast was meh, shuttle was easy, overall easy and well priced"

"A little scary..."

"I’m convinced my sheets were never changed. Pulled back the comforter to get in bed and the sheets were wrinkled on just one side of the bed, you could tell they were not clean/ changed. They just made the bed and moved on. I have pics "

"Loved the outside ambiance of Berkeley Marina and Caesar Chavez Park; as well as the inside ambiance of the hotel. Nice pool and hot tub and fire pits by restaurant. Would like fires in them to go past 10 pm. Nice spacious king room but pull out sofa bed was not at all comfortable. Restaurant food is wonderful but too expensive, as is food in the large 24 hr deli. Staff is very friendly and helpful! "

"I would like to give a special thank you to Hannah at the front desk for her exceptional service. Although check-in was scheduled for 3:00 PM, we arrived around 11:00 AM simply intending to drop off our bags. She graciously accommodated us with an early check-in at no additional cost and provided us with a room featuring a beautiful view overlooking the city. The rest of the staff were equally friendly and welcoming throughout our stay. The hotel itself was clean, well-maintained, and very aesthetically pleasing. However, the fifth floor did have a noticeable musty odor, reminiscent of old or stale cigarette smoke. Additionally, the bed was quite firm, which may not suit those who prefer a softer mattress. The restaurant experience was average. While the staff were attentive and kind—kind enough to remove a drink I didn’t enjoy from the bill—the food and beverages did not particularly stand out. Overall, despite a few minor drawbacks, we had a positive experience and would consider staying here again in the future."

"There was clearly some sort of kid party happening at the pool. There were at least 100 kids in the tiny pool, easily over max capacity. The water was murky and it was so loud that if you wanted to say something to the person next to you, you’d have to yell for them to be able to hear you. I’m not overly sensitive to noise but I’m pretty sure the few moments I spent in the pool area caused hearing loss. I’ve been to rock concerts that were quieter. And the hotel staff just let it happen. I had to ask to have the room cleaned again once we got checked in because it was dusty The front desk staff seemed very unprofessional, maybe I just caught her on a bad day but I smiled, was kind and pleasant and she was extremely rude. And I was just checking in! I wasn’t complaining or asking for anything. Then the parking situation, well that was a joke. They have about 50 spots in their garage which of course were full so we had to park in a neighboring garage and pay their prices and walk all the way over. Walnut Creek is a nice area, there is no reason for this hotel to be so trashy. And it’s literally trashy! When we checked in there were people (guests?) eating out front and the next day when we checked out their food and drink containers were still sitting in the ground and in the bushes. No one bothered to throw them away. It was flat out gross. "

"Great"

"I would normally have given this hotel five stars. We have stayed here before, and while it is not luxury, it is clean, the beds are comfortable, and it is well set up. I took away one star because on the last night, our television would not work. When I finally found a staff member, he was uncomfortable responding, and finally said that he understood the management had not paid the bill for the DirectTV service. I have never heard of that happening in many years of travel. So, while all other aspects of the stay were fine, that was not acceptable."

"Clean room"