Take over 1 hour to check-in. We booked beach wing room, but no available room for us. I booked breakfast but they said the room excluded breakfast. Only water is free but you have to ask from front desk. Nothing drink in the lobby and in the room.
JP
8/10 不錯哦
Liyuan
親子旅遊
2025 年 1 月 2 日
喜歡:設施服務
good
Liyuan
於 2025 年 1 月住了 1 晚
2/10 很糟糕
Cherry
2023 年 2 月 27 日
Cherry
於 2023 年 2 月住了 4 晚
8/10 不錯哦
Etta
家庭旅遊
2025 年 7 月 26 日
喜歡:員工素質、設施服務和住宿環境和硬體
We had a great stay and time at the Caribe Hilton!
Etta
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Jennifer
親子旅遊
2025 年 7 月 26 日
喜歡:員工素質和設施服務
Some of the hotel could use some Updating. If you want cold rooms, that might be an issue. Our room was a lot warmer. Air just didn’t seem to get cool enough. If you do book this hotel - highly recommend getting the hotel with a breakfast package. The breakfast buffet was AWESOME. The man made beach was nice but it was packed with seaweed this time of year so we weren’t able to use it.
Jennifer
於 2025 年 7 月住了 4 晚
6/10 一般般
Cynthia Milagros
2025 年 7 月 25 日
喜歡:員工素質
Paying a nice resort fee to have just
Cynthia Milagros
於 2025 年 7 月住了 7 晚
6/10 一般般
Lauren
2025 年 7 月 25 日
喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度
The outdoor amenities were wonderful. However the room beds were small and bathrooms were not clean.
Lauren
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Ellenoi
家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was nice, friendly staff, good food. Best options Lola & Rustica. Beach staff very helpful. Spa service was great.
Ellenoi
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Ivan
家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度和員工素質
Rooms are ok, clean and well maintained. Staff is awesome. Beach poor maintained, algae everywhere that attracts mosquitoes, that should be clean as every other hotel do. We go to an island for the beach, not the pool. Food is ok, but extremely expensive.
Ivan
於 2025 年 7 月住了 5 晚
8/10 不錯哦
Vanessa
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service.
Vanessa
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Josue
情侶出遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The views are amazing.
Josue
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Patricia
2025 年 7 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
Friendly staff. Property was over all clean
Patricia
於 2025 年 7 月住了 3 晚
6/10 一般般
Eva
情侶出遊
2025 年 7 月 24 日
喜歡:整潔度和員工素質
The rooms are a little deceiving. If it says beach wing that dosent mean there is a beach view. Compared to the other upscale hotels in the area, Caribe Hilton does not compare. The air conditioning in the room didn’t get cool. It would not get below 72 degrees. This was after we switched rooms cause the air and TV wasn’t working. Will not book this hotel in the future.
Eva
於 2025 年 7 月住了 2 晚
6/10 一般般
Ian
家庭旅遊
2025 年 7 月 24 日
Checked into hotel was suppose to have connecting rooms and they couldn't accommodate until days later. Check in one room on time the other not until 3 hours later. They did comp us food but it was definitely an inconvenience. The key situation needs to be updated my kids key cards constantly did not allow access and my daughter and her best friend got stuck in an elevated for 25 minutes. Overall hotel was average and drinks and meals were really pricy
Ian
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Jose
2025 年 7 月 23 日
喜歡:整潔度、設施服務和住宿環境和硬體
The a/c unit at the 16th floor was not working. Sent employee and fix it but it was a bad taste .
Jose
於 2025 年 7 月住了 1 晚
8/10 不錯哦
james
情侶出遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質和設施服務
View of wall from Rome was a night plan
james
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Oscar
情侶出遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location and wonderful staff!
Oscar
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Julio
家庭旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful setting. Great location. Clean and safe. Excellent Hospitality by the entire Team at Caribe Hilton. Housekeeping, Valet, Front Office, the bartending team and the lobby bar. Thank you so much to everyone.
Julio
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Kayla
情侶出遊, 家庭旅遊, 親子旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We have two little ones, and we always book this hotel. There’s so much to do, and my daughters especially loved the bracelet-making activity! I highly recommend this resort if you're traveling with kids. They also offer free rentals for sand buckets, which is super convenient if you’re not flying with beach gear.
Kayla
於 2025 年 7 月住了 2 晚
8/10 不錯哦
John
親子旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We liked the accessibility to the pools and beach area. The beach was cleaned every morning but I did notice a lot of stuff in the pool. It seems as if they need someone to maintain it during the day not only in morning. Loved the Starbucks and ice cream shop and the convince of it. The food prices seemed to be a bit higher than expected from the restaurant.
John
於 2025 年 7 月住了 4 晚
6/10 一般般
John L Taylor,Bryan
情侶出遊
2025 年 7 月 22 日
喜歡:整潔度和設施服務
不喜歡:住宿環境和硬體
I like the property in general. I didn't care for the air conditioning. It was kind of hot in our room.
John L Taylor
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Grant Andrew
團體旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a nice stay
Grant Andrew
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Minela
家庭旅遊
2025 年 7 月 21 日
喜歡:整潔度、設施服務和住宿環境和硬體
⭐️⭐️⭐️⭐️⭐️
An Unforgettable Stay at the Caribe Hilton!
My experience at the Caribe Hilton in Puerto Rico was truly excellent from start to finish. The staff was warm, welcoming, and always ready to help with a smile. The hotel grounds were beautifully maintained, the beach area was private and relaxing, and the pool was perfect for both families and adults. Our room was clean, modern, and had stunning ocean views. The location is ideal—close to Old San Juan and other attractions, but peaceful enough to unwind. I highly recommend it to anyone visiting Puerto Rico. I can’t wait to go back!
Minela
於 2025 年 7 月住了 4 晚
6/10 一般般
Edwin Alexander
家庭旅遊
2025 年 7 月 21 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Place was not bad wish there was a microwave in the room there was ceilings leaking in the lobby hallway area the entire time parking sucks valet expensive but only good thing guys are nice and helpful so worth it if you have the money
Edwin Alexander
於 2025 年 7 月住了 6 晚
4/10 不太好
Claudia
家庭旅遊
2025 年 7 月 21 日
不喜歡:設施服務
The lobby area was nice but needed more fans
The carpet in the hall way up stairs smelled
The room carpet was gross
The tub was pealing the tile floor non the bathroom had cracks
The balcony was rusted