「In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors.
But the location is very good, near the big shopping mall Dostyk Plaza.
And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more...
「In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors.
But the location is very good, near the big shopping mall Dostyk Plaza.
And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more...
「Staffs’ service were great and the hotel was really beautiful! They even had a sauna in the bathroom which I thoroughly enjoyed. Highly recommend this hotel! :-)」
「Staffs’ service were great and the hotel was really beautiful! They even had a sauna in the bathroom which I thoroughly enjoyed. Highly recommend this hotel! :-)」
「The receptionists are nice and helpful. Room is clean and tidy. I have a comfortable stay here. It closes to bus station but takes 15-20mins walk to train station. I would recommend it to others.」
「The receptionists are nice and helpful. Room is clean and tidy. I have a comfortable stay here. It closes to bus station but takes 15-20mins walk to train station. I would recommend it to others.」
「Great modern hotel in the center of town. Very friendly and helpful staff. There was minimal hot water in the shower, otherwise everything was perfect.」
「Great modern hotel in the center of town. Very friendly and helpful staff. There was minimal hot water in the shower, otherwise everything was perfect.」