Skip to main content

Regardal Hotel

4.0 star property

Choose dates to view prices

In the heart of Bostandyk District, Regardal Hotel offers a luxurious retreat with a free breakfast buffet, poolside bar and hair salon. Enjoy Eastern European cuisine at one of two on-site restaurants or indulge in rejuvenating spa treatments like sports massages and body wraps.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
The current price is NT$1,591
NT$1,846 total
includes taxes & fees
Mar 13 - Mar 14

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Bedroom

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Sofa bed
Private bathroom
Bathrobes
Bidet
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Corner Suite

Corner Suite | Living area | LCD TV

Corner Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Sofa bed
Private bathroom
Bathrobes
Bidet
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, desk, iron/ironing board

Premium Suite

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Sofa bed
Private bathroom
Bathrobes
Bidet
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

Economy Room | Minibar, in-room safe, desk, iron/ironing board

Economy Room

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Bidet
Hair dryer
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, iron/ironing board

Suite

  • Sleeps 3

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 3

View all photos for Budget Double Or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Budget Double Or Twin Room

  • Sleeps 2
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Bostandyk District, a neighborhood in Almaty, Regardal Hotel is near a metro station and near a boardwalk/promenade. Kok Tobe Cable Car and Sunkar International Ski Jump Complex are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Fantasy World Almaty and Botanical gardens. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Hippodrome. Spend some time exploring the area's activities, including skiing. Visit our Almaty travel guide
Map
Pozharskogo Street 1, Almaty, 050013

What's nearby

  • Almaty Central Stadium
    9 min walk - 0.8 km
  • Kasteev State Museum of Arts
    9 min walk - 0.8 km
  • Kazakhstan Museum of Arts
    10 min walk - 0.9 km
  • Republic Square
    19 min walk - 1.6 km
  • Almaty Opera House
    3 min drive - 2.3 km

Getting around

  • Almaly
    10 min drive
  • Almaty Station
    17 min drive
  • Almaty (ALA-Almaty Intl.)
    34 min drive

Restaurants

  • Uni Hub
    4 min walk
  • I’m
    1 min walk
  • Julia
    3 min walk
  • Чайхана «Тюбетейка»
    8 min walk
  • Камчатка
    2 min walk

About this property

Regardal Hotel

Upscale hotel located in Bostandyk District
You can look forward to a free breakfast buffet, a poolside bar, and a hair salon at Regardal Hotel. Indulge in a body scrub, a massage, and a body treatment at Rai, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Eastern European cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), an elevator, and free newspapers
  • A front-desk safe, 1 meeting room, and concierge services
Room features
All 189 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, electric kettles, and heating

Similar properties

Terrace/patio
Hotel Kazakhstan
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 309 reviews
The price is NT$3,478
NT$4,034 total
includes taxes & fees
Apr 5 - Apr 6
Hotel Kazakhstan
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Ala Tal
  • Manhattan

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Full-service spa

  • Body scrubs
  • Body wraps
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 12:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 12000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 7000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 12000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 230840033309

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property
Children under 5 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Aiser
Grand Aiser Almaty
Grand Aiser hotel
Grand Aiser hotel Almaty
Grand Aiser Hotel
Regardal Hotel Hotel
Regardal Hotel Almaty
Regardal Hotel Hotel Almaty

Frequently asked questions

Does Regardal Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Regardal Hotel?

As of 2026/3/9, prices found for a 1-night stay for 2 adults at Regardal Hotel on 2026/3/13 start from NT$1,591, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Regardal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Regardal Hotel?

Check-in start time: 1:00 PM; Check-in end time: 12:30 PM. Late check-in is available during limited hours.

What time is check-out at Regardal Hotel?

Check-out is at noon.

Does Regardal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 7000 per vehicle applies.

Where is Regardal Hotel located?

Located in Bostandyk District, this spa hotel is within a 10-minute walk of Almaty Central Stadium and Kasteev State Museum of Arts. Kazakhstan Museum of Arts and Fantasy World Almaty are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Regardal Hotel Reviews

7.0

Good

7.6

Cleanliness

7.4

Amenities

7.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 27 reviews
Rating 8 - Good. 5 out of 27 reviews
Rating 6 - Okay. 5 out of 27 reviews
Rating 4 - Poor. 4 out of 27 reviews
Rating 2 - Terrible. 4 out of 27 reviews

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and comfortable. The staff at reception were super helpful and spoke English which helped greatly.
Stayed 1 night in Nov 2025

10/10 Excellent

SEUNG WOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our last day of the long journey. Quiet! Clean! Comfortable! There was nothing to complain! If I got another chance to visit Almaty, I would book your Hotel. Thank you!
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel with a classic charm. The spa is really good as well. However they need to flush out their pipe system as the smell coming from the restrooms is pretty bad.
Stayed 2 nights in Dec 2024

8/10 Good

hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not upscale

My 2nd time staying here. the description of this hotel has the word "upscale". it is not upscale. The lady at the reception (with curly hair) is great, always with a smile and friendly. Breakfast was the same food both times i stayed here. the fried rice was very delicious but the others were just average. the rooms are very old fashioned and dated. broken tiles, stains, toilet not thoroughly scrubbed and shower head that didn't work properly. the liquid soap at the sink smells horrible. i had to use my own soap.
Stayed 1 night in Jun 2024

10/10 Excellent

Liubov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments with a credit card or a third party service. Regardal were excellent again! Great communication and no issues with checking in or checking out. Thanks for allowing an early check-in! The hotel might be a little run down, but it's super clean, room and cleaning services are on top of their game! A small suggestion - please add an extra outlet to the room. It's a minor inconvenience for people with mobility issues. Special appreciation for the variety and quality of the breakfast menu and once again, all the workers at the breakfast buffet. Overall, my mom's stay was very pleasant and the entire experience deserves 6 stars. Thank you very much!
Stayed 8 nights in Jan 2025

8/10 Good

Hitomi

Liked: Cleanliness, staff & service, room comfort
For the most part, the hotel was fine. It definitely needs an update. The 4th floor where I was on, was pitch black with no window opening. There was a window, but nothing to look out on, but a brick wall. When i turned the faucet on the first day, It splurged brown mud water. But after awhile of letting it run, it cleared off. I'm thinking the room was not in use for awhile. The breakfast was ok, nothing to write home about. But the staff is friendly and it was convenient and afordable. I would stay there again, but not on the 4th floor.
Stayed 3 nights in May 2025

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

6/10 Okay

Douglas

The breakfast was poor. Cold rice and fried zucchini. All other serving trays were empty.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ibrahim

Liked: Cleanliness
Disliked: Staff & service
Staff charged me an extra 50$ for having 2 guests over
Stayed 1 night in Jun 2025

6/10 Okay

Bernard

Liked: Cleanliness, property conditions & facilities
This Hotel is not a bad hotel, but it is not the best hotel either. Customer service can be better as well.
Stayed 4 nights in Dec 2024

6/10 Okay

Ahmet

Disliked: Amenities
Shower was broke
Stayed 1 night in Jun 2025

4/10 Poor

JAMES

Disliked: Cleanliness, staff & service, property conditions & facilities
worst stay, was given a room, large room as it was but the room is not what it looks like. the coffee station has never been refilled with tea or coffee, tv was totally disconnected, needed multiple calls to unresponsive and incompetent front desk, bathroom in the master’s bedroom is terribly ran down(wall paper wall and ceiling are peeling off and left hanging without being fixed, cold and hot water are not working, debri, boxes are everywhere in the lobby, restaurant which makes the area like a warehouse and bad odor upon enteringbthe hotel, out from the elevator to hallway. called the attention of front desk about above issues but little to slow actions.
Stayed 2 nights in Oct 2025

2/10 Terrible

hector

Horrible experience at Regardal Hotel

dirty, room without maintenance, with humidity, poorly trained staff, unworthy of having 4 stars
dampness and mold in the room
dampness and mold in the room
Mold in the bathtub
Shower hose very short. Couldn't hang up to shower
Stayed 2 nights in Jun 2024

2/10 Terrible

hector

Horrible experience at Regardal Hotel

Rooms and other stays uncleaned, room without maintenance, with humidity, poorly trained staff, unworthy of having 4 stars
dampness and mold in the room
dampness and mold in the room
Mold in the bathtub
Shower hose very short. Couldn't hang up to shower
Stayed 2 nights in Jun 2024

6/10 Okay

Dharmendra

Disliked: Staff & service, amenities, property conditions & facilities
Staff was not comparative
Stayed 4 nights in Feb 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was very bad

It was bad. The staff at the reception lie all the time, the gym and the pool you have to pay full price for, we were not told that before. The rooms are very old. Dont recommend this Hotel.
Stayed 2 nights in Jun 2024

8/10 Good

hani

Liked: Staff & service

messed up booking

i booked a king sized bed but the room i got was a twin-bedded room. but housekeeping came to join the beds together. the phone did not work at first. there were no plug points in the room except for near the bed head board. strange. we (yes, me included!) had to move the sofa to use the hidden plug point. liquid soap at the sink smells awful
Stayed 1 night in Jun 2024

4/10 Poor

Tanja

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
die Einrichtung ist komplett veraltet, der TV funktioniert nicht, das Frühstuck war schlecht. Das einzig Gute - Die Rezeption ist gut und hat gutes Personal und die Betten sind sehr bequem.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jaeyu

Stayed 2 nights in Nov 2025

10/10 Excellent

Patrick

Stayed 3 nights in Nov 2025

4/10 Poor

Naoki

Stayed 2 nights in Oct 2025

8/10 Good

Osvaldo

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Ahmet

Stayed 1 night in Jun 2025

10/10 Excellent

KANG JEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marina

Stayed 1 night in Apr 2025