Always smells not good. Room too small. Only one bottle of water per day. Breakfast not tasty.
真實旅客
於 2024 年 8 月住了 6 晚
10/10 有夠讚
真實旅客
2024 年 6 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The receptionists are nice and helpful. Room is clean and tidy. I have a comfortable stay here. It closes to bus station but takes 15-20mins walk to train station. I would recommend it to others.
真實旅客
於 2024 年 6 月住了 6 晚
6/10 一般般
SO PING
2018 年 10 月 16 日
喜歡:整潔度和客房舒適度
前台的客服態度很差..明明已全付款..又給confirmation他們看..
他們不相信..不查明..而且說話很尖酸..
我唯有請朋友打電話去hotels.com.攪清楚已付清.
客服態度令人非常討厭.資素很低劣
The attitude of the front desk customer service is very poor.. obviously have paid all.. and give confirmation to them to see..
They don't believe it.. don't find out.. and the speech is very bitter..
I only have to ask my friend to call hotels.com. I have to clear the payment.
Customer service is very annoying. The qualifications are very poor.
SO PING
於 2018 年 9 月住了 3 晚
6/10 一般般
SO PING
2018 年 10 月 16 日
喜歡:整潔度和客房舒適度
SO PING
於 2018 年 9 月住了 3 晚
8/10 不錯哦
SO PING
2018 年 10 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
SO PING
於 2018 年 9 月住了 2 晚
10/10 有夠讚
Eric,Shreveport
2025 年 5 月 29 日
We enjoyed a clean, spacious room with comfortable beds, and a good AC. The breakfast offers more than enough options to start your day off right. We also enjoyed the exercise space and the Banya. Easy walking to a verity of restaurants.
Eric
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Peter
2025 年 5 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice new hotel. Beautiful rooms nice simple breakfast and wonderful staff. Locations is within 15-20 minutes walk to all the major attractions. Great hotel.
Peter
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Sin Ting
團體旅遊
2025 年 5 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
📍 Stayed in the hotel for 9 nights for this leisure trip
📍 Location: Awesome. Walkable distance to a lot of restaurants and easy to get a taxi.
📍 Staff: Attentive and helpful.
📍 Room: Clean and quiet. Had really good sleeps every night.
📍 Will stay in this hotel again if we’re coming back to Almaty!
Sin Ting
於 2025 年 5 月住了 9 晚
8/10 不錯哦
TATSUYA
2025 年 4 月 29 日
TATSUYA
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Servet
家庭旅遊
2025 年 4 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Servet
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Maryam
2025 年 4 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Descent and cozy
Descent and cozy. We enjoyed our stay!
Safe neighborhood
Friendly staff
Good breakfast
Clean hotel
Maryam
於 2025 年 4 月住了 4 晚
8/10 不錯哦
Matthias
2025 年 4 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place to stay.
Matthias
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Timothy
2025 年 3 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
For me, this is the 4th time I have stayed here. It's very comfortable for me
Timothy
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Seppo
2025 年 1 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Seppo
於 2024 年 12 月住了 4 晚
10/10 有夠讚
Sarah
家庭旅遊
2024 年 12 月 23 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Very good place to stay
The pull out sofa was an abysmal bed. Not worth it to pay for that when there were springs poking through the mattress that had zero padding. Good was good. Hotel was clean. Only complaint was the pull out sofa as a bed.
Sarah
於 2024 年 9 月住了 3 晚
10/10 有夠讚
William
2024 年 12 月 19 日
William
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Ahmadhon
商務旅客
2024 年 12 月 17 日
喜歡:整潔度、員工素質和設施服務
Very friendly and helpful staff! Alma from reception and Natalia in restaurant are to be noted separately for their extremely good customer service!
Ahmadhon
於 2024 年 12 月住了 2 晚
8/10 不錯哦
Patrick
2024 年 12 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
First trip to Kazakhstan
There seemed to be quite a lot of choice in Almaty for hotels. Wasn't sure what to expect but this turned out to be a good pick. Friendly service and they checked me in early, a comfortable room and an okay breakfast choice. Overall couldn't have asked for much more though they do need to know you can get a bus to the airport!
Patrick
於 2024 年 12 月住了 3 晚
6/10 一般般
Peter,Staten Island
2024 年 11 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
Perfect location
Peter
於 2024 年 11 月住了 2 晚
8/10 不錯哦
真實旅客
商務旅客
2024 年 11 月 24 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Et hyggelig hotell med god service. God plassering og lett å komme til det meste i Almaty. Hyggelig betjening og ok treningsrom og sauna/boblebad.
真實旅客
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Hoyoung
商務旅客
2024 年 11 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
깨끗하고 좋음. 유라시아 호텔과는 비교가 안될 정도로 좋음.
Hoyoung
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Natasha
團體旅遊
2024 年 11 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay!
Great hotel in a great location. Easy walking distance to lots of places. Helpful kind staff, beds were softer than all others we stayed in (Asia is known for hard beds). Great breakfast options.
Natasha
於 2024 年 11 月住了 4 晚
6/10 一般般
Andrew
家庭旅遊
2024 年 11 月 22 日
喜歡:整潔度和住宿環境和硬體
不喜歡:客房舒適度
Nice hotel and unfortunately just a short stay. My only complaint was tge hotel was very overheated and I had to have the window open to the winter weather for an hour to cool the room down.